Carepartners Home Care & Hospice
A hospice in Brevard, North Carolina 28712
89 Hospital Drive, Suite A & B, Brevard, North Carolina 28712. (704) 883-5254.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 9 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
9 deficiencies cited in the last three years
The middle of the 3 hospices serving ZIP code 28712 had 9.
The last inspection on record was on Jun 5, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
9 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 5, 2026: reaccreditation inspection by The Joint Commission9 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
“Observed in Record Review. In 2 of 10 active records reviewed, The hospice’s interdisciplinary group failed to complete the comprehensive assessment no later than five calendar days after the election of hospice care as evidenced in HOSRRHV#2: Chaplain initial assessment was completed 13 days after election of hospice and no documentation for the delay. HOSRRNHV#5: Chaplain assessment 7 days following election of hospice and no documentation for the delay, this was observed and validated by the Clinical Nurse Manager”
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Content of comprehensive assessment (42 CFR 418.54(c)(8))
“Observed in Record Review. In 1 of 10 patient records reviewed, The organization failed to conduct and document a patient-specific comprehensive assessment that identifies the patient’s need for hospice services as evidenced in HOSRRHV#2: The need for volunteer services was not assessed to offer support or respite to the patient, family, or other caregivers, this was observed and validated by the Clinical Nurse Manager”
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Patient outcome measures (42 CFR 418.54(e)(2))
“Observed in Record Review. In 1 of 2 Live Discharge Record Review, The organization failed to maintain complete and accurate patient records as evidenced in HOSRRDC#2: NOMNOC was completed 2 days prior to discharge but an inaccurate discharge date was on the NOMNOC instead of say the 21st it said the 27th, this was validated by the Case Manager and DON”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 126 words
“Observed in Record Review. In 10 of 10 active patient charts reviewed, The organization failed to create a written plan of care based on the patient’s goals and the time frames, settings, and services required to meet those goals as evidenced in HOSRRHV#1:MSW goals: Patient/Caregiver will understand how psychosocial/spiritual/cultural factors will impact death/dying by end of cert. Chaplain goals: Will experience spiritual affirmation and strengthening explore meaning and find comfort through connection with personal values and beliefs by end of cert. HOSRRHV#2: Chaplain goal: patient/ caregiver will feel relief from spiritual concerns end of cert. HOSRRHV#3, HOSRRNHV#1, HOSRRNHV#2, HOSRRNHV#3, HOSRRNHV#4, HOSRRNHV#5, HOSRRNHV#6, HOSRRNHV#7: Non specific goals MSW: Patient/Caregiver will understand how psychosocial/spiritual/cultural factors will impact death/dying by end of cert, this was validated by the DON”
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Content of plan of care (42 CFR 418.56(c)(1))
The inspectors’ words, 175 words
“Observed in Record Review. In 7 of 10 active patients record review, The organization failed to identify measurable outcomes anticipated from implementing and coordinating the plan of care as evidenced in HOSRRHV#3: Patient taking an anticoagulant and is a type II diabetic and no interventions or goals identified for bleeding precautions or blood sugar parameters. HOSRRNHV#1: Patient taking ASA 81mgs daily and no interventions or goals for bleeding precautions. HOSRRNHV#2: No interventions for shortness of breath and patient admitted to shortness of breath with exertion on admission and oxygen ordered PRN for shortness of breath. HOSRRNHV#3: Patient is a type II diabetes taking insulin and no blood sugar parameters or goals were identified. HOSRRNHV#4: Patient has documented choking when eating and is on a mechanical soft diet but no aspiration interventions or goals identified. HOSRRNHV#5: Shortness of breath identified at the comprehensive assessment and no interventions or goals established. HOSRRNHV#7: Patient is taking insulin, checking blood sugars and no blood sugars parameters were ordered, this was observed and validated by the Case Manager and DON”
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Program scope (42 CFR 418.58(a)(1))
“Observed in Data Session. The Hospice QAPI program, failed to address the bereavement or volunteer services, this was validated by the CNO”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 99 words
“Observed in Record Review. In 3 of 10 active patient records reviewed, The registered nurse who is a member of the interdisciplinary group and is responsible for hospice aide supervision who prepared the written patient care instructions for the hospice aide failed to include special precautions as evidenced in HOSRRHV#3, HOSRRNHV#2: Patient is on an anticoagulant and bleeding precautions were not identified in HHA care plan. HOSRRNHV#4: HHA care plan had no aspiration precautions and this patient was on a mechanical soft diet due to observed chocking episode while eating, this was validated by the Case Manager and DON”
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Level of activity (42 CFR 418.78(e))
“Observed in Record Review. The organization failed to meet the required volunteer day-to-day administrative or direct patient care in an amount that equals 5% of the total patient care hours of all paid hospice employees in the last 3 years, this was validated by the Volunteer coordinator and DON”
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Content (42 CFR 418.104(a)(7))
The inspectors’ words, 126 words
“Observed in Patient Home. In 1 of 3 home visits conducted, The patient’s record f ailed to contain the following clinical information: A list of medications, including dose, strength, frequency, route, date and time of administration for prescription and nonprescription medications, herbal products, and home remedies that relate to the patient’s care, treatment, or services as evidenced in HOSRRHV#1: Standing orders in facility included MOM 30cc 1-2 times per week for preventable measures with residents who have hard stools and Robitussin 15 cc q 6 hours for a cough that does not improve in 24 hours, these standing orders were signed by the hospice Medical Director but not on the patients plan of care, this was observed and validated by the Case Manager and Nurse Educator”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 5, 2026 | Reaccreditation inspection by The Joint Commission | 9 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Oct 30, 1990.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.5 nurse care minutes per routine home care day, 6% of skilled nursing minutes at weekends and a visit near death for 93.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 74% at home, 8% in assisted living, 16% in a skilled nursing facility, 1% in a hospital, 1% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.5 min |
| Skilled nursing minutes at weekends | 6% |
| Visits near death | 93.4% of patients who died |
Who owns it?
- Carepartners HHA Holdings, Lllp owns 99% directly since Feb 1, 2019.
- 4 owners or officers are people: Eric D Smith (managing employee (under contract), 0%); Jeffrey Brown (corporate officer, 0%); Jeffrey Brown (runs it (operational or managerial control), 0%); Angela E White (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| HCA Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| HCA Healthcare Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Mh Hospital Holding Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Healthtrust Inc. - the Hospital Company | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Mh Master Holding Lllp | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Hti Hospital Holdings Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Carepartners HHA Holdings, Lllp | Owns 5% or more directly | 99% | Feb 1, 2019 |
| Carepartners HHA Holdings, Lllp | Limited partner | 99% | Feb 1, 2019 |
| Frisco Holding II | Owns 5% or more through other companies | 16.3% | Feb 6, 2026 |
| Hercules Holding II | Owns 5% or more through other companies | 14.4% | Feb 6, 2026 |
| Mh Master LLC | General partner | 1% | Feb 1, 2019 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 92% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.48% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 3 hospices CMS’s data show serving patients in ZIP code 28712, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 9; this one had 9.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Carepartners Home Care & Hospice This hospice | 9 |
| Hospice of the Carolina Foothills | 9 |
| Four Seasons the Care You Trust | 12 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.