Gentiva
A hospice in Hattiesburg, Mississippi 39402
110 S 37th Avenue, Suite 50, Hattiesburg, Mississippi 39402. (228) 385-7845.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 13 hospices serving ZIP code 39402 had 3.
The last inspection on record was on Oct 23, 2024: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 23, 2024: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 237 words
“Upon patient record review, 3 of 19 (Patient #5,6,7) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #5: The facility MAR indicates Amlodipine and Prednisone daily. There was not evidence of these medications on the agency medication profile. In addition, the SNF MAR indicates Gabapentin 100 mg 2 times a day, the agency medication profile indicates 300 mg every 8 hour, the facility MAR indicates Levothyroxine 75 mcg daily, the agency medication profile indicates 88 mcg daily. All facility medications mentioned were effective 8/1/24. Corrected on site. Patient #6: The facility MAR indicates Vitamin D2, Vitamin D3, Iron, Lutein, Melatonin, Fluticasone, Prednisone, Rosuvastatin, Potassium, and Pantoprazole, these medication are not indicated on the agency medication profile. In addition, the agency medication profile indicates Colace, the facility MAR does not. Corrected on site. Patient #7:The agency medication profile indicates Aspirin, Citalopram, and Trazadone, the patient’s care giver states he no longer takes them. In addition, The agency medication profile indicates Hydrocodone 5 mg - Acetaminophen 325 mg, the patient has and is taking Hydrocodone 7.5 mg - Acetaminophen 325 mg. Corrected on site.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 103 words
“Upon patient record review, 1 of 19 (Patient #6) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #6: There was not evidence that the bereavement assessment was completed within 5 days. The bereavement assessment was completed 01/25/2024 and the SOC 1/19/2024”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 161 words
“Upon patient record review, 3 of 19 (Patient #2,13,14) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #2: The record indicated a diagnosis of restlessness and agitation. The care plan does not indicate a goal and interventions for restlessness and agitation. Corrected on site. Patient #13: The record indicated the patient is taking Aspirin, the care plan did not indicate a goal and interventions for bleeding precautions. Corrected on site. Patient #14: The record indicated on SOC that the patient was a high risk for falls, the care plan did not indicate a goal and interventions for fall prevention. Corrected on site.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 166 words
“Upon patient record review, 3 of 19 (Patient #5,#6,#7) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #5: The facility MAR indicates Amlodipine and Prednisone daily. There was not evidence of orders for these medications. In addition, the SNF MAR indicates Gabapentin 100 mg 2 times a day, the agency order is for 300 mg every 8 hour, the facility MAR indicates Levothyroxine 75 mcg daily, the agency order indicates 88 mcg daily. All facility medications mentioned were effective 8/1/24. Corrected on site. Patient #6: The facility MAR indicates Vitamin D2, Vitamin D3, Iron, Lutein, Melatonin, Fluticasone, Prednisone, Rosuvastatin, Potassium, and Pantoprazole, there was not evidence of hospice orders for these medications. Corrected on site. Patient #7:The agency order is for Hydrocodone 5 mg - Acetaminophen 325 mg, the patient has and is taking Hydrocodone 7.5 mg - Acetaminophen 325 mg. Corrected on site.”
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Level of activity (42 CFR 418.78(e))
“Upon observation, there was no evidence the annual report documents the use of volunteers providing day to day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract personnel. The annual volunteer usage for 2023 was 2.33%.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 23, 2024 | Reaccreditation inspection by the Accreditation Commission for Health Care | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 20, 1997.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.5 nurse care minutes per routine home care day, 5.3% of skilled nursing minutes at weekends and a visit near death for 97.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 39% at home, 30% in assisted living, 13% in a nursing facility, 17% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.5 min |
| Skilled nursing minutes at weekends | 5.3% |
| Visits near death | 97.2% of patients who died |
Who owns it?
- Odyssey Healthcare LP, LLC owns 99% directly since Aug 1, 2002; Odyssey Healthcare Gp, LLC owns 1% directly since Aug 1, 2002.
- Curo Health Services LLC runs it.
- 8 owners or officers are people: Ronald C Lazas (corporate officer, 0%); Stacy Rutherford Thompson (managing employee (on the payroll), 0%); David Robinson Arnold (corporate officer, 0%); David Robinson Arnold (managing employee (on the payroll), 0%); Thomas Joseph Dolan (corporate officer, 0%); David Allen Causby (corporate officer, 0%); Harpreet Sood (managing employee (under contract), 0%); Janet L Combs (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ch Services Midco Holdings Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Curo Health Services Holdings, Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Odyssey Healthcare Inc. | Owns 5% or more through other companies | 100% | Aug 1, 2002 |
| Charlotte Midco, LLC | Owns 5% or more through other companies | 100% | Aug 11, 2022 |
| Falcon Hospice, LP | Owns 5% or more through other companies | 100% | Aug 11, 2022 |
| Charlotte Buyer, Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Odyssey Healthcare Holding Company | Owns 5% or more through other companies | 100% | Aug 1, 2002 |
| Kah Hospice Company, Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Ch Services Group Holdings Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Ch Services Holdings Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Odyssey Healthcare LP, LLC | Owns 5% or more directly | 99% | Aug 1, 2002 |
| Cd&r Falcon Holdings, LP | Owns 5% or more through other companies | 60% | Aug 11, 2022 |
| Kentucky Homecare Parent Inc. | Owns 5% or more through other companies | 40% | Aug 11, 2022 |
| Kentucky Homecare Holdings, Inc. | Owns 5% or more through other companies | 40% | Aug 11, 2022 |
| Humana Inc. | Owns 5% or more through other companies | 40% | Aug 11, 2022 |
| Odyssey Healthcare Gp, LLC | Owns 5% or more directly | 1% | Aug 1, 2002 |
| Odyssey Healthcare Gp, LLC | General partner | 1% | Aug 1, 2002 |
| Curo Health Services LLC | Runs it (operational or managerial control) | Jul 11, 2018 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.59% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 87.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 13 hospices CMS’s data show serving patients in ZIP code 39402, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Forrest General Home Care and Hospice | 11 |
| Gentiva This hospice | 5 |
| Enhabit Hospice | 0 |
| St Joseph Hospice of Southern Mississippi, LLC | 15 |
| Compassus-Hattiesburg | 5 |
| Homecare Hospice South, LLC DBA Legacy Hospice of the South | 0 |
| Heart of Hospice, LLC - Southern | Not given |
| Deaconess Hospice | 0 |
| Gentiva | 14 |
| Traditions Health | 9 |
| Vitalcaring Group | 1 |
| St Luke Home Health and Hospice | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.