Dover Hospice Mo Stl Metro, LLC
A hospice in St Louis, Missouri 63124
300 Hunter Avenue, Suite 107, St Louis, Missouri 63124. (314) 884-8817.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 20 hospices serving ZIP code 63124 had 6.
The last inspection on record was on Jul 3, 2024: an initial inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 3, 2024: initial inspection by the Community Health Accreditation Partner2 deficiencies
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 172 words
“It is required that hospice aides are assigned to a specific patient by a registered nurse who is a member of the Interdisciplinary Group. Written patient care instructions for a hospice aide are prepared by a RN who is responsible for the supervision of the hospice aide. This standard was not met as evidenced by clinical record review and interview. In 2 of 13 (15%) clinical records reviewed with aide services, it was revealed that the agency did not ensure written patient care instructions were prepared. Clinical Record 1: The record revealed physician orders dated 06/12/2024 that included wound care on the right leg. The aide care plan dated 06/12/2024 did not include instructions related to the wound dressing. Clinical Record 4: The record revealed physician orders dated 06/20/2024 that included wound care on the right buttock. The aide care plan dated 06/20/2024 did not include instructions related to the wound dressing. During an interview on 07/01/2024, the Administrator reviewed the records and confirmed the aide care plan did not include instructions.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
The inspectors’ words, 273 words
“It is required that a hospice aide provides services ordered by the Interdisciplinary Group; included in the plan of care; permitted to be performed under state law and regulation; and consistent with the hospice aide training. This standard was not met as evidenced by clinical record review and interview. In 4 of 13 (31%) clinical records reviewed with aide services, it was revealed that the agency did not ensure that aide services were provided as ordered in the plan of care. Clinical Record 1: The record revealed a physician’s order dated 06/17/2024 that read, “Aide services 2x/week starting 06/17/2024.” There was no documentation of any aide visits for the week of 06/16/2024-06/22/2024. No additional documentation was provided. Clinical Record 2: The record revealed a physician’s order dated 06/25/2024 that read, “Aide services 3x/week starting 06/26/2024.” The record revealed one aide visit for the week of 06/23/2024-06/29/2024 dated 06/26/2024. There was no documentation of two additional aide visits for the week of 06/23/2024-06/29/2024. No additional documentation was provided. Clinical Record 7: The record revealed a physician’s order dated 06/17/2024 that read, “Aide services 2x/week starting 06/18/2024.” There was no documentation of any aide visits for the week of 06/16/2024-06/22/2024. No additional documentation was provided. Clinical Record 8: The record revealed a physician’s order dated 05/18/2024 that read, “Aide services 2x/week starting 05/19/2024.” There was no documentation of any aide visits for the weeks of 05/19/2024-05/25/2024 and 05/26/2024-06/01/2024. No additional documentation was provided. During an interview on 07/01/2024, the Administrator reviewed the records, confirmed the findings, and stated “There are no missed visit notes for these missing aide visits in the EMR (electronic medical record).””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 3, 2024 | Initial inspection by the Community Health Accreditation Partner | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 12, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 26% at home, 57% in assisted living, 16% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- Dover Hospice, LLC owns 100% directly since Oct 23, 2023.
- 6 owners or officers are people: Stephen Wertman (owns 5% or more through other companies, 7.5%); Almir Sajtovic (owns 5% or more through other companies, 7.5%); Joshua Jennings (other role (CMS gives no detail)); Fred Grossman (corporate officer); Matthew Gibfried (managing employee (under contract)); Cindy Roth (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Dover Hospice, LLC | Owns 5% or more directly | 100% | Oct 23, 2023 |
| Dover Health Holdings, LLC | Owns 5% or more through other companies | 100% | Oct 23, 2023 |
| Dover Health, LLC | Owns 5% or more through other companies | 100% | Oct 23, 2023 |
| Dover Capital Management | Owns 5% or more through other companies | 50% | Oct 1, 2024 |
| Dover Holdings Management, LLC | Owns 5% or more through other companies | 31% | Jan 1, 2025 |
| Dover Holdings, LLC - Dover Health | Owns 5% or more through other companies | 31% | Oct 23, 2023 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
- 98.92% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 20 hospices CMS’s data show serving patients in ZIP code 63124, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Dover Hospice Mo Stl Metro, LLC This hospice | 2 |
| Mercy Hospice | 6 |
| Bjc Hospice | 0 |
| SSM Health at Home Hospice | 12 |
| Gentiva | 9 |
| Heartland Hospice (St Louis) | 14 |
| Pathways Hospice and Palliative Care | 6 |
| Preferred Hospice of Missouri (Northeast) | 7 |
| Alternative Hospice, LLC | 11 |
| Vitas Healthcare Corporation Midwest | 9 |
| Bristol Hospice - St Louis | 6 |
| St Luke’s Hospice Services | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.