St Croix Hospice
A hospice in Hopkins, Minnesota 55305
13911 Ridgedale Drive, Ste 190, Hopkins, Minnesota 55305. (952) 746-9649.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 20 hospices serving ZIP code 55305 had 2.5.
The last inspection on record was on Jul 24, 2024: an initial inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 24, 2024: initial inspection by the Community Health Accreditation Partner1 deficiency
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Content of plan of care (42 CFR 418.56(c)(3))
The inspectors’ words, 485 words
“It is required that each patient’s individualized written plan of care, includes all services necessary for the palliation and management of the terminal illness, including measurable outcomes anticipated from implementing and coordinating the plan of care. The documentation in the patient’s record is in accordance with the hospice’s policies and procedure. This standard was not met as evidenced by clinical record review and interview. Agency policy #9-017 stated in part, “The written plan of care will contain, but not limited to, statement of treatment goals and documentation of progress toward outcomes...Measurable outcomes anticipated from implementing and coordinating the plan of care.” In 5 of 5 (100%) clinical records reviewed, the agency did not ensure that the patient’s plan of care included goals with measurable outcomes anticipated from the implementation and coordination of the plan of care. Clinical Record 1: The patient elected hospice care on 06/13/2024 with a diagnosis of heart disease. The Registered Nurse (RN) comprehensive assessment dated 06/13/2024 identified “a need for skilled teaching regarding bowel [sic] incontinent.” The plan of care documented the patient’s goal: “ Patient/caregiver demonstrates proper care after each episode of bowel movement.” The patient’s goal did not include a measurable outcome. Clinical Record 2: The patient elected hospice care on 06/28/2024 with a diagnosis of malignant neoplasm of stomach. On admission, the RN’s comprehensive assessment documented “alteration in comfort pain.” The plan of care documented the patient goal: “Patient’s caregiver will administer pain medication as ordered.” The patient’s goal did not include a measurable outcome. Clinical Record 3: The patient elected hospice care on 06/14/2024 with a diagnosis of heart disease. On admission, the RN’s comprehensive assessment documented the “need for effectiveness of cardiopulmonary care measures.” The plan of care documented the patient’s goal: “Patient exhibits reduction/relief of any cardiopulmonary symptoms. The patient’s goal did not include a measurable outcome. Clinical Record 4: The patient elected hospice care on 06/25/2024 with a diagnosis of malignant neoplasm oral cavity. On admission, the RN’s comprehensive assessment documented “alteration in comfort pain.” The plan of care documented the patient’s goal: “Patient’s caregiver will administer pain medication as ordered.” The patient’s goal did not include a measurable outcome. Clinical Record 5: The patient elected hospice care on 06/28/2024 with a diagnosis of malignant neoplasm overlapping sites of pancreas. On admission, the RN’s comprehensive assessment identified that the patient was a “fall risk.” The plan of care documented the patient’s goal: “Patient will remain free from falls and injuries.” The patient’s goal did not include a measurable outcome. During an interview and a joint record review on 07/23/2024, the Regional Director of Clinical Services confirmed that plans of care did not include goals with measurable outcomes. Agency policy No 9-017 states “The written plan of care will contain, but not limited to, statement of treatment goals and documentation of progress toward outcomes.” “Measurable outcomes anticipated from implementing and coordinating the plan of care.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 24, 2024 | Initial inspection by the Community Health Accreditation Partner | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Aug 7, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 44% at home, 28% in assisted living, 28% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- Stch MN Holdco LLC owns 100% directly since Apr 5, 2023.
- 18 owners or officers are people: Kathleen M Fritche (managing employee (on the payroll)); Kathleen M Fritche (runs it (operational or managerial control)); Andrew Graham Mayo (managing employee (on the payroll)); Andrew Graham Mayo (runs it (operational or managerial control)); Stephen C Phenneger (corporate officer); Stephen C Phenneger (corporate director); Stephen C Phenneger (managing employee (on the payroll)); Stephen C Phenneger (runs it (operational or managerial control)); Tamila A Johnson-White (managing employee (on the payroll)); Tamila A Johnson-White (runs it (operational or managerial control)); Mandy L Cogswell (managing employee (on the payroll)); Mandy L Cogswell (runs it (operational or managerial control)); Thomas J Brennan (managing employee (on the payroll)); Thomas J Brennan (runs it (operational or managerial control)); Heath A Bartness (corporate officer); Heath A Bartness (corporate director); Heath A Bartness (managing employee (on the payroll)); Heath A Bartness (runs it (operational or managerial control)).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Antares Capital LP | Holds 5% or more security interest | 100% | Apr 5, 2023 |
| Tvg-Stc Intermediate Corp | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Stch Acquisition Inc. | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| St Croix Hospice LLC | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Stch Intermediate Inc. | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| SCHP Holdings LP | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Stch MN Holdco LLC | Owns 5% or more directly | 100% | Apr 5, 2023 |
| Schp Topco Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| St Croix Hospice Acquisition Corp | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Stch Parent Inc. | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Schp Midco Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Intermediate Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Purchaser Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Partners Group Access Pf 882 LP | Owns 5% or more through other companies | 60.09% | Oct 24, 2025 |
| Hig Stch II LP | Owns 5% or more through other companies | 13.71% | Oct 24, 2025 |
| Partners Group Global Value Sicav | Owns 5% or more through other companies | 9.3% | Oct 24, 2025 |
| Partners Group Direct Equity V Eur | Owns 5% or more through other companies | 5.9% | Oct 24, 2025 |
| Qsuper Global Private Equity Tr | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
| The State Public Sector | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
| Partners Group Daintree Credit Co-Invest LP | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 82% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
- CMS gives no Hospice Care Index for this hospice.
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 20 hospices CMS’s data show serving patients in ZIP code 55305, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2.5; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| St Croix Hospice This hospice | 1 |
| North Memorial Home Hlth Hospc | 4 |
| Park Nicollet Methodist Hospital | 5 |
| Allina Health Hospice & Palliative Care | 13 |
| Accentcare Fairview Hospice - West, LLC | 0 |
| Healthpartners Hospice and Palliatice Care | 0 |
| Ecumen Hospice | 2 |
| Our Lady of Peace Hospice | 0 |
| Minnesota Hospice LLC | 3 |
| Sholom Hospice | 1 |
| St Croix Hospice | 4 |
| Presbyterian Homes Hospice Inc. | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.