Olive Grove Hospice LLC
A hospice in Blaine, Minnesota 55449
12402 Jamestown Street NE, Blaine, Minnesota 55449. (763) 219-4939.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 8of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 26 hospices serving ZIP code 55449 had 4.
The last inspection on record was on Sep 11, 2024: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Sep 11, 2024: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 149 words
“Upon patient record review, 3 of 19 (Patient #2, 3, 11) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy Patient 2: The medication list entry for olanzapine 2.5mg indicates 1 tab po bid PRN, no evidence of the reason for use of this PRN medication. (corrected onsite) Patient 3: The medication list entry for ammonium lactate 12% topical cream indicates apply 1 gram daily, no evidence of a location for use. (corrected onsite) Patient 11: The medication list entry for lorazepam 0.5mg indicates 1 tab po q 4 hours PRN, no evidence of the reason for use of this PRN medication. (corrected onsite)”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 96 words
“Upon patient record review, 2 of 19 (Patient #6, 7) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 6: The patient has DuoNeb ordered via nebulizer; however, the plan of care does not include the nebulizer as a part of ordered DME. (corrected onsite) Patient 7: The patient has albuterol and DuoNeb ordered via nebulizer; however, the plan of care does not include the nebulizer as a part of ordered DME. (corrected onsite)”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 458 words
“Upon client record review and direct observation during the home visit, 7 of 19 (Patient #1, 4, 6, 7, 8, 9, 14) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the weeks of 08.18.2024, 08.25.2024, and 09.01.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on those weeks. Patient 4: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the weeks of 08.18.2024 and 09.01.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on those weeks. Patient 6: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the weeks of 08.18.2024, 08.25.2024, and 09.01.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on those weeks. Patient 7: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the weeks of 08.18.2024, 08.25.2024, and 09.01.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on those weeks. Patient 8: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the week of 07.28.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on this week. Additionally, the plan of care indicates the chaplain will visit the patient 1 x weekly. However, during the weeks of 08.04.2024 and 08.11.2024, there was no evidence that the chaplain completed a visit to the patient; there was also no indication of a missed visit by the chaplain on those weeks. Patient 9: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the week of 08.18.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on this week. Patient 14: The plan of care indicates the MSW will visit the patient 1 x weekly. However, during the weeks of 08.18.2024 and 09.01.2024, there was no evidence that the MSW completed a visit to the patient; there was also no indication of a missed visit by the MSW on those weeks.”
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Prevention (42 CFR 418.60(a))
“Upon observation during the home visit, there was no evidence the hospice follows acceptable standards of practice to prevent the transmission of infections and communicable diseases, including standard precautions. Patient 4: During the home visit, the SN did not place a barrier between her nursing bag and the patient’s furnishings, as required by the hospice’s bag technique policy.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 187 words
“Upon patient record review, 18 of 19 (Patient #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 19) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 19: The aide care plan did not specify a frequency for the tasks the aide is to perform, such as the patient’s bath or shampooing the hair.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 11, 2024 | Reaccreditation inspection by the Accreditation Commission for Health Care | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 21, 2018.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.6 nurse care minutes per routine home care day, 1.1% of skilled nursing minutes at weekends and a visit near death for 86.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 1% at home, 99% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.6 min |
| Skilled nursing minutes at weekends | 1.1% |
| Visits near death | 86.4% of patients who died |
Who owns it?
- Ckr Investing Company owns 100% directly since Mar 6, 2017.
- 13 owners or officers are people: Charles Rothstein (owns 5% or more through other companies, 50%); Katherine Rothstein (owns 5% or more through other companies, 50%); Stacy Elizabeth Lopez (runs it (operational or managerial control)); Kenneth P Olson (managing employee (under contract)); Charles Rothstein (corporate officer); Katherine Rothstein (corporate officer); Rhonda Schillnger (corporate officer); Rhonda Schillnger (corporate director); Rhonda Schillnger (managing employee (on the payroll)); Rhonda Schillnger (runs it (operational or managerial control)); Geri Lynn Chollett (corporate officer); Geri Lynn Chollett (managing employee (on the payroll)); Geri Lynn Chollett (runs it (operational or managerial control)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ckr Investing Company | Owns 5% or more directly | 100% | Mar 6, 2017 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 64% rated it 9 or 10 out of 10, and 75% would definitely recommend it.
- CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 53.66% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 29.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 8 of 10 |
How does it compare nearby?
- Of the 26 hospices CMS’s data show serving patients in ZIP code 55449, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Olive Grove Hospice LLC This hospice | 5 |
| Centracare Hospice | 1 |
| North Memorial Home Hlth Hospc | 4 |
| Park Nicollet Methodist Hospital | 5 |
| Allina Health Hospice & Palliative Care | 13 |
| Accentcare Fairview Hospice - West, LLC | 0 |
| Healthpartners Hospice and Palliatice Care | 0 |
| Chi Health at Home | Not given |
| Ecumen Hospice | 2 |
| Our Lady of Peace Hospice | 0 |
| Triniti Hospice | 0 |
| Sholom Hospice | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.