Seasons Hospice
A hospice in Rochester, Minnesota 55902
1696 Greenview Drive Southwest, Rochester, Minnesota 55902. (507) 285-1930.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 4 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 7 hospices serving ZIP code 55902 had 3.
The last inspection on record was on Mar 11, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jan 11, 2024: recertification inspection by the state2 deficiencies
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Maintenance, Inspection & Testing - Doors (42 CFR NFPA 101)
The inspectors’ words, 99 words
“Based on document review and staff interview the facility failed to inspect and test doors per NFPA 101 (2012 edition), Life Safety Code, sections 7.2.1.15, and NFPA 80 (2010 edition), sections 5.2.1. This deficient condition could have a widespread impact on the residents within the facility. Findings include: On 01/11/2024 between 9:00 AM and 12:00 PM, it was revealed by review of available documentation that there was no documentation presented to confirm that the facility has conducted annual maintenance, inspection and testing of doors since 05/04/2022. An interview with Administrator verified this deficient finding at the time of discovery.”
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Electrical Systems - Maintenance and Testing (42 CFR NFPA 101)
The inspectors’ words, 105 words
“Based on a review of available documentation and staff interview, the facility failed to conduct electrical receptacle testing in resident rooms per NFPA 99 (2012 edition), Health Care Facilities Code, section(s) 6.3.3.2, 6.3.4, 6.3.4.2. This deficient condition could have a widespread impact on the residents within the facility. Findings include: On 01/11/2024 between 9:00 AM and 12:00 PM, it was revealed by review of available documentation that there was no documentation presented to confirm that the facility has conducted annual inspection and testing of electrical outlets located in resident rooms since 05/05/2021. An interview with Administrator verified this deficient finding at the time of discovery.”
Jan 11, 2024: complaint and recertification inspection by the state2 deficiencies
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EP Training Program (42 CFR 418.113(d)(1))
The inspectors’ words, 165 words
“Based on interview and document review the facility failed to provide emergency preparedness training to their employees that was individualized and based on their risk assessment and emergency preparedness plan. During review of the facility’s emergency preparedness plan, the plan lacked evidence of a training program for employees on the entity’s individualized emergency preparedness plan. During an interview on 1/11/23 at 8:47 A.M., the director of clinical services (DCS) stated they use Relias to provide an overview on emergency preparedness to new employees upon hire, but that it is not specific to their risk assessment or emergency preparedness plan. The DCS stated they will discuss their tabletop and community exercises at staff meetings but had not had a staff meeting in the past year. During interview on 1/11/24 at 2:15 p.m., the executive director (ED) also confirmed that their training on emergency preparedness was not individualized to their risk assessment or emergency preparedness plan. A policy on emergency preparedness training was requested but not received.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 202 words
“Based on interview and document review, the agency failed to ensure hospice visits were conducted in accordance with the plan of care for 2 of 14 patients (P10 and P12) reviewed for coordination of services. P10’s Face Sheet form indicated P10 was admitted to the facility on 11/9/23 with a primary diagnosis of chronic obstruction pulmonary disease. P10’s Assignment Details form, dated 11/19/23, indicated P10 had orders for 1 registered nurse (RN) visit weekly and 1 skilled nursing visit weekly on Wednesday. P10’s visit sets indicated a skilled nurse visit was missed the week of 11/19/23 - 11/25/23. P12’s Face Sheet form indicated P12 was admitted to hospice on 11/25/23 with a primary diagnosis of senile degeneration of the brain. P12’s Assignment Details form, dated 10/29/23, indicated P12 had orders for 1 RN visit weekly and 3 as needed visits every 7 days. P12’s visit sets indicated a RN visit was missed the week of 11/19/23 - 11/25/23. During interview on 1/11/24 at 2:15 p.m., the executive director (ED), the director of clinical services (DCS), and licensed practical nurse (LPN)-A verified the missed visits above. The DCS further stated the expectation was for the visit order frequency to be followed each week.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 11, 2024 | Recertification inspection by the state | No deficiencies cited |
| Jan 11, 2024 | Complaint and recertification inspection by the state | 2 deficiencies cited |
| Jan 11, 2024 | Recertification inspection by the state | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Oct 21, 1994.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 19.5 nurse care minutes per routine home care day, 12.4% of skilled nursing minutes at weekends and a visit near death for 96.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 35% at home, 25% in assisted living, 23% in a nursing facility, 3% in a skilled nursing facility, 1% in an inpatient hospice, 13% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 19.5 min |
| Skilled nursing minutes at weekends | 12.4% |
| Visits near death | 96.3% of patients who died |
Who owns it?
- 15 owners or officers are people: Dawn Beck (corporate director); Nancy Hintz (corporate officer); Nancy Hintz (managing employee (on the payroll)); Robert Bendzick (corporate director); Anna Oldenburg (corporate director); Timothy Hansen (corporate director, 0%); Nicole Smith (corporate director); Rebecca Stiles-Nogosek (corporate director); Leah Elsing (corporate officer); Leah Elsing (managing employee (on the payroll)); Michelle Donahue (corporate officer); Michelle Donahue (managing employee (on the payroll)); Pamela Slocum (corporate officer); Pamela Slocum (managing employee (on the payroll)); Tria Lor (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.23% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 76.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 7 hospices CMS’s data show serving patients in ZIP code 55902, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Seasons Hospice This hospice | 4 |
| Moments Hospice | 3 |
| Mayo Clinic Hospice | 3 |
| Crown Capital Strategies, LLC | 3 |
| Allina Health Hospice & Palliative Care | 13 |
| St Croix Hospice | 4 |
| St Croix Hospice | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.