Choice Hospice Inc.
A hospice in Warren, Michigan 48093
12500 E 13 Mile Rd, 2nd Floor, Warren, Michigan 48093. (313) 551-4626.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 41 hospices serving ZIP code 48093 had 7.5.
The last inspection on record was on Jan 16, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jan 16, 2026: reaccreditation inspection by The Joint Commission6 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(iii))
“Observed in Patient Home. In 2 of 3 home visits conducted, it was noted the organization failed to conduct medication reconciliation to assess potential medication-related problems, including adverse effects, drug reactions, significant side effects, and significant drug interactions, ineffective drug therapy, duplicate drug therapy, and noncompliance with drug therapy. For example, during home visit of HOSRRHV#2, and HOSRRHV#3, SN had failed to conduct medication reconciliation during home visit as required by organizational policy (Policy no. 3-002.1 Medication Profile).This finding was discussed and validated by the Director of Nursing.”
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Content of comprehensive assessment (42 CFR 418.54(c)(8))
“Observed in Patient Home. In 3 of 3 home visits conducted, it was noted that the organization failed to conduct and document an environmental assessment as required by organization policy (Policy No. 2-077.1 Basic Home Safety). Based on staff interviews and patient record review, (HOSRRHV#1, HOSRRHV#2, HOSRRHV#3) no evidence of completed home environmental assessments was found in the clinical records. This finding was discussed and validated by the Director of Nursing.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 118 words
“Observed in Record Review. In 1 of 10 active patient records reviewed, it was noted the organization failed to ensure that the hospice plan of care plan includes all services needed for the palliation and management of the terminal illness and related conditions, including medications necessary to meet the patient’s needs. Upon review of the records, several PRN pain medication ordered to be given for pain without specifying which PRN medication should be administered based on defined parameters. For example, in HOSRRHV#2: Acetaminophen oral tablet 325 mg 2 tablets every 6 hours PRN for pain and Oxycodone HCL 10 mg 1 tablet every 8 hours for pain. This finding was discussed and validated by the Director of Nursing.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 97 words
“Observed in Record Review. In 1 of 10 active patient records reviewed, it was noted the organization failed to provide the patient care, treatment, or services in accordance with hospice plan of care. For example in review of record HOSRRHV#1 during the 5-day period from the beginning of care, there was an order for spiritual counselling and to conduct initial assessment. A missed visit submitted due to family had wanted to reschedule for a later date, however, there was no evidence documented that it was re-scheduled. This finding was discussed and validated by the Director of Nursing.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 98 words
“Observed in Record Review. In 1 of 10 active patient records with hospice aide services,, it was noted the organization had failed to ensure that the written patient care instructions for a hospice aide must be prepared by a registered nurse who is responsible for the supervision of a hospice aide. For example, in record of HOSRRHV#2, the patient was on continuous oxygen at 4 LPM via nasal cannula, however, the hospice aide care plan did not address whether the oxygen could be removed for the bath. This finding was discussed and validated by the Director of Nursing.”
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Label dispose storage drugs (42 CFR 418.106(e)(2)(i)(B))
The inspectors’ words, 122 words
“Observed in Record Review. In 3 of 3 home visits conducted, it was noted the organization had failed ensure that each patient and the primary caregivers receive education and training provided by the hospice as appropriate to their responsibilities for the care and services identified in the plan of care. For example during home visit conducted of HOSRRHV#1, HOSRRHV#2, and HOSRRHV#3, it was noted patient have Morphine Sulphate medication as part of the comfort kit. Based upon review of records, there were no evidence documented if patient/family have been educated/discussed on proper disposal of unused or expired narcotics as required by policy no. 3-005.1 Home Use and Disposal of Controlled Substances. This finding was discussed and validated by the Director of Nursing.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 16, 2026 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 16, 2017.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.6 nurse care minutes per routine home care day, 7% of skilled nursing minutes at weekends and a visit near death for 97.6% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 39% at home, 50% in assisted living, 1% in a nursing facility, 9% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.6 min |
| Skilled nursing minutes at weekends | 7% |
| Visits near death | 97.6% of patients who died |
Who owns it?
- 10 owners or officers are people: Frank J Yono (corporate director, 100%); Frank J Yono (managing employee (on the payroll), 100%); Frank J Yono (runs it (operational or managerial control), 100%); Sara Beth Roman (managing employee (on the payroll), 100%); John C Kim (owns 5% or more directly, 33.33%); John C Kim (corporate officer, 33.33%); Mary Yono (owns 5% or more directly, 33.33%); Mary Yono (corporate officer, 33.33%); Wing Lam Ha (owns 5% or more directly, 33.3%); Wing Lam Ha (corporate officer, 33.3%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 38.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 41 hospices CMS’s data show serving patients in ZIP code 48093, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7.5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Choice Hospice Inc. This hospice | 6 |
| Compassus-Northern Detroit | 14 |
| Hospice of Southeastern Michigan, Inc. | 8 |
| Trinity Health at Home Southeast Michigan | 10 |
| Henry Ford Hospice | 2 |
| Michigan Palliative and Hospice Care | Not given |
| Mclaren Hospice | 1 |
| Angela Hospice Home Care, Inc. | 9 |
| Advisacare Hospice | 38 |
| Hospice Compassus-Detroit | Not given |
| Gentiva I | 15 |
| Michigan Community VNA Hospice | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.