Hearth Record

Andwell Health Partners

A hospice in Scarborough, Maine 04074

390 Us Route 1, Scarborough, Maine 04074. (207) 777-7740.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 12 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

12 deficiencies cited in the last three years

The middle of the 9 hospices serving ZIP code 04074 had 3.

The last inspection on record was on May 12, 2026: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

12 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Mar 20, 2025: recertification inspection by the state1 deficiency
  • Plumbing facilities (42 CFR 418.110(i))

    The inspectors’ words, 161 words

    “Based on document review, observation, and interview, the agency failed to ensure that controls were working properly to regulate the temperature of the hot water in one (1) of eighteen (18) patient care rooms (Room #106 ). Finding:During a tour of the agencys inpatient care facility, “;Gosnell House”, on 03/18/2025 at approximately 11:57 AM, a temperature reading was measured in room #106. The temperature of the water was measured at 126° F (degrees Fahrenheit). This reading was verified by the Clinical Nurse Manager. An interview with the Maintenance Supervisor at approximately 12:40 PM reported that patient water temperature should not exceed 120° F. At the time of the survey, there were no patients admitted to room #106. Additional rooms were checked, and all subsequent readings were below the 120° F reading. On 9/21/2021 at approximately 12:55 PM, the temperature was again measured in room #106. The temperature measured at that time was 118.4° F and was verified by the Maintenance Supervisor.”

    Rule L0832. Standard-level.

Mar 19, 2025: recertification inspection by the state11 deficiencies
  • Building Rehabilitation (42 CFR NFPA 101)

    The inspectors’ words, 139 words

    “Based on observation, documentation review and interview, the hospice facility failed to provide permits issued from the State Fire Marshals Office in accordance with permits and plan review per Maine Statute Title 25 §2448. Findings: Based on observation and interview with the Resource Nurse, Property Manager, and Clinical Nurse Manager during the survey on 3.19.2025 between the hours of 0900 and 1500 it was identified: 1. It was observed during the survey there were renovations being made in the 100 and 300 wings of the facility, replacing open alcove areas into enclosed closet spaces. This will need plans review through the Fire Marshals Office to ensure that NFPA 101 Chapter 19 codes and requirements are met and followed. The surveyor confirmed this finding with the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of the observation.”

    Rule K0111. Standard-level.

  • Means of Egress - General (42 CFR NFPA 101)

    The inspectors’ words, 122 words

    “Based on observation and interview, the Hospice facility failed to maintain the Exit Corridor required width and storing combustibles in 1 of 3 egress corridors per NFPA 101, Life Safety Code, 2012 Edition, Sections 18.2.1, 19.2.1, 7.1.10.1 Finding: On 03.19.2025, between 9:00 AM and 15:00 PM, a surveyor, with Resource Nurse present, observed the following: 1. In the 100 Wing of the facility storage units made of combustible materials were stored in the hallway near room 103 blocking clear access and potentially disrupting proper sprinkler flow if system was engaged. This is not in accordance with NFPA 101. The storage units were removed prior to leaving the facility. The surveyor confirmed this finding with Resource Nurse at the time of the observation.”

    Rule K0211. Standard-level.

  • Cooking Facilities (42 CFR NFPA 101)

    The inspectors’ words, 198 words

    “Based on observation, document review, and interview, the facility failed to protect the commercial cooking operations by ensuring the entire exhaust system was inspected for grease buildup by a properly trained, qualified, and certified person in accordance with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, 2011 edition Sections 11.4 and 12.1.2.2, as referenced by NFPA 101, Life Safety Code, 2012 edition, Section 19.3.2.5.1, and 9.2.3. This deficient practice could affect the kitchen area of the facility by having a commercial cooking assembly that is excessively laden with flammable grease and not properly in place under the extinguishing system. Findings: Observation, Interview, and Document Review during a facility tour with the Resource Nurse present on 03.19.2025 from 09:00 to 15:00 identified: 1.When commercial cooking appliances are on wheels, an approved method of marking the precise location for the appliance to be installed to ensure it is properly protected by the extinguishing system shall be applied. An approved method shall ensure that the appliance is returned to its position before cooking takes place. These findings were verified by the Resource Nurse at the time of observations and document review on 03.19.2025 from 09:00 to15:00.”

    Rule K0324. Standard-level.

  • Interior Wall and Ceiling Finish (42 CFR NFPA 101)

    The inspectors’ words, 126 words

    “Based on observation and interview, the hospice care facility failed to maintain the interior wall and ceiling finishes, including exposed interior surface per NFPA 101, Life Safety Code, 2012 Edition, Sections 19.3.3.1, 19.3.3.2 Finding: On 03.19.2025, between 9:00 AM and 15:00 PM, a surveyor, with the Resource Nurse, Property Manager and Clinical Nurse Manager present on 03.19.2025 from 9:00 AM to 15:00 PM identified: 1. It was observed in the Electrical Room that there were multiple cables and conduit penetrating the walls with improper firestopping or smoke penetration protection and not in accordance with NFPA 101. This finding was verified by the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of interview and document review on 03.19.2025 from 9:00 AM to 15:00 PM.”

    Rule K0331. Standard-level.

  • Sprinkler System - Installation (42 CFR NFPA 101)

    The inspectors’ words, 154 words

    “Based on observation, documentation review and interview, the facility failed to ensure the escutcheons and cover plate were not properly installed per NFPA 25 5.2.1.1.6 requires escutcheons and cover plates for recessed, flush, and concealed sprinklers shall be replaced with their listed escutcheon or cover plate if found missing during the inspection. Findings: Based on observation and interview with the Resource Nurse, Property Manager, and Clinical Nurse Manager during the survey on 3.19.2025 between the hours of 0900 and 1500 it was identified: 1. It was observed that the escutcheon plate in the soiled utility room was not properly installed or in place in accordance with NFPA 25. This was noted to the staff that a licensed sprinkler tech would need to repair this per Maine Law regarding the maintenance of sprinkler systems. The surveyor confirmed this finding with the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of the observation.”

    Rule K0351. Standard-level.

  • Corridor - Doors (42 CFR NFPA 101)

    The inspectors’ words, 181 words

    “Based on observation, the Hospice facility failed to maintain the corridor doors to resist the passage of smoke to and from the corridor in 2 of 3 egress corridors as referenced by NFPA 101, Life Safety Code 2012 edition, Section 19.3.6.3 Findings: Observation and interview during a facility tour with the Resource Nurse and Clinical Nurse Manager present on 03.19.2025 from 09:00 AM to 15:00 PM identified: 1. Patient Room103 latch side has a 1/2-inch gap on the latch side of the door that allows light through and does not resist the passage of smoke. 2. Patient Room 105 latch side has a 1/2-inch gap on the latch side of the door that allows light through and does not resist the passage of smoke. 3. Patient Room 306 latch side has a 1/2-inch gap on the latch side of the door that allows light through and does not resist the passage of smoke. These findings were verified by the Resource Nurse and Clinical Nurse Manager at the time of interview and document review on 03.19.2025 from 09:00 AM to 15:00 PM.”

    Rule K0363. Standard-level.

  • Building Services - Other (42 CFR NFPA 101)

    The inspectors’ words, 111 words

    “Based on observation, documentation review and interview, the facility failed to ensure that the dryer exhaust ducts were constructed of rigid metallic material per NFPA 211 10.7.3.2 Findings: Based on observation and interview with the Resource Nurse and Clinical Nurse Manager during the survey on 3.19.2025 between the hours of 0900 am and 1500 pm it was identified: 1. The exhaust hose on two clothes dryer units in the 200 wing were not constructed of rigid materials listed or labeled for the occupancy and not in accordance with NFPA 211. The surveyor confirmed this finding with the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of the observation.”

    Rule K0500. Standard-level.

  • Smoking Regulations (42 CFR NFPA 101)

    The inspectors’ words, 112 words

    “Based on observation, documentation review and interview, the hospice facility failed to provide a written smoking policy in accordance with NFPA 101, Life Safety Code, 2012 edition, Section 19.7.4 Finding: Observation, documentation review and interview during a facility tour on 03.19.2025, between 9:00 AM and 15:00 PM, a surveyor, with the Resource Nurse, Property Manager and Clinical Nurse Manager present on 03.19.2025 from 09:00 AM to 15:00 PM identified: 1. The facility was unable to provide written documentation of a smoking policy. This finding was verified by the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of interview and document review on 03.19.2025 from 09:00 AM to 15:00 PM.”

    Rule K0741. Standard-level.

  • Portable Space Heaters (42 CFR NFPA 101)

    The inspectors’ words, 134 words

    “Based on observation, documentation review and interview, the facility failed to ensure proper type and use of portable space heaters were in operation per NFPA 101 19.7.8 Findings: Based on observation and interview with the Resource Nurse, Property Manager and Clinical Nurse Manager during the survey on 3.19.2025 between the hours of 0900 and 1500 it was identified: 1. In the nurses station area 4 different space heating units were found under desks in workspaces. Units were not labeled with the heating element temperatures, and did not meet clearances need to comply with the UL listings and manufacturers recommendations. These portable space heaters were removed from the building prior to ending the survey. The surveyor confirmed this finding with the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of the observation.”

    Rule K0781. Standard-level.

  • Essential Electrical Systems – Generator or Alternate Source (42 CFR NFPA 101)

    The inspectors’ words, 146 words

    “Based on observation, and interview, and generator inspection documentation review during the facility tour, the hospice facility failed to maintain the Essential Electric System Generator per NFPA 110, Standard for Emergency and Standby Power Systems, 2010 edition, sections 8.4.2, and NFPA 99, Healthcare Facilities Code, 2012 edition, section 6.4.4.1.1.3.This deficient practice could affect the patients/residents, visitors, and members of facility staff in this location. Finding: Review of documentation and interview with the Resource Nurse, Property Manager and Clinical Nurse Manager present on 03.19.2025 between 9:00 AM and 15:00 PM identified the following deficiency: 1) The provided generator inspection reports did not show that the generators were tested under the 30% rated load or to the manufacturers recommend exhaust temperatures. This finding was verified by the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of observation on 03.19.2025 between 9:00 AM and 15:00 PM.”

    Rule K0918. Standard-level.

  • Electrical Equipment – Ground-Fault Circuit-Interrupter Protection (42 CFR NFPA 101)

    The inspectors’ words, 116 words

    “Based on observation, the hospice facility failed to ensure that Gas Equipment - ensure oxygen cylinders in the Oxygen Room were protected from being knocked over per NFPA 99 Section 11.6.2.3 Finding: On 03.19.2025, between 9:00 AM and 1500 PM, a surveyor, with the Resource Nurse, Property Manager and Clinical Nurse Manager present, observed the following: 1. It was observed that 4 E size oxygen cylinders in the Oxygen Room were not in a cradle or secured in a stand potentially allowing them to fall and be damaged and not in accordance with NFPA 99. The surveyor confirmed this finding with the Resource Nurse, Property Manager and Clinical Nurse Manager at the time of the observation.”

    Rule K0923. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
May 12, 2026Complaint inspection by the stateNo deficiencies cited
Mar 20, 2025Recertification inspection by the state1 deficiency cited
Mar 19, 2025Recertification inspection by the state11 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jan 4, 1995.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11 nurse care minutes per routine home care day, 8.2% of skilled nursing minutes at weekends and a visit near death for 93.6% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 67% at home, 14% in assisted living, 15% in a nursing facility, 3% in an inpatient hospice, 1% elsewhere.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.0 min
Skilled nursing minutes at weekends8.2%
Visits near death93.6% of patients who died

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 99.83% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 51.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 54 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 9 hospices CMS’s data show serving patients in ZIP code 04074, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 12.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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