Compassionate Care Hospice of Southeastern Massachusetts LLC
A hospice in Bridgewater, Massachusetts 02324
2 Lakeshore Center, Suite 110, Bridgewater, Massachusetts 02324. (508) 399-5900.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- 5of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 25 hospices serving ZIP code 02324 had 3.
The last inspection on record was on Sep 29, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Sep 4, 2025: recertification inspection by the state1 deficiency
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Nursing services (42 CFR 418.64(b)(1))
The inspectors’ words, 374 words
“Based on record review and staff interview, the agency failed to ensure Licensed Practical Nurse (LPN) supervision by a Registered Nurse (RN) occurred every 30 days to ensure services were provided as per the plan of care (POC) for 2 patients (#15, #18), out of a total sample of 19 patients.Findings Include: Review of the agency policy entitled Supervision of Disciplines-RN/LPN, revised date 11/2019, included the following:*The Registered Nurse must supervise the LPN/LVN every 30 days, unless the state requirements are more stringent, which includes a visit to the patient home and the LPN/LVN may or may not be present.*The RN will perform an onsite supervisory visit with the LPN/LVN present at least every 12 months or as required by state regulations.1. Patient #15 was admitted to the agency in May 2025 with a diagnosis of Alzheimer’s Disease.Review of the Hospice POC with benefit dates 5/3/25 through 7/31/25 and 8/1/25 through 10/29/25, indicated the following:-Skilled Nursing Visit (SNV) effective 5/4/25: two times a week for 13 weeks with 8 PRN (as needed) visits for symptoms management.Review of the clinical record indicated Patient # 15 was seen by an LPN on 7/25/25, 7/29/25, and 8/19/25.Further review of the clinical record indicated no documentation that RN supervision of an LPN occurred for the month of July 2025.2. Patient #18 was admitted to the agency in March 2025 with a diagnosis of senile degeneration of the brain.Review of the Hospice POC with benefit date 6/12/25 through 9/9/25, indicated the following:-SNV effective 6/12/25: one time a week for one week, then two times a week for 12 weeks, and then one time a week for one week, with 8 PRN visits for symptom management.Review of the clinical record indicated Patient #18 was seen by an LPN on 7/17/25, 7/24/25, 7/28/25, 8/5/25, 8/13/25, 8/19/25, and 8/26/25.Further review of the clinical record indicated no documentation that RN supervision of an LPN occurred for the months of July 2025 and August 2025.During an interview on 9/3/25 at 4:00 P.M., the Area VP of Clinical Services said that she was unable to find any documentation that RN supervisory visits for LPNs occurred. She said it is the expectation and the policy of the agency that LPNs are supervised by the RN monthly.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 29, 2025 | Recertification inspection by the state | No deficiencies cited |
| Sep 4, 2025 | Recertification inspection by the state | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Mar 24, 2010.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.6 nurse care minutes per routine home care day, 9.6% of skilled nursing minutes at weekends and a visit near death for 99.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 28% at home, 23% in assisted living, 48% in a nursing facility, 1% in a hospital.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.6 min |
| Skilled nursing minutes at weekends | 9.6% |
| Visits near death | 99.5% of patients who died |
Who owns it?
- Compassionate Care Hospice Group Inc. owns 100% directly since May 27, 2003.
- 12 owners or officers are people: Andrea M Nunes (managing employee (on the payroll), 100%); Andrea M Nunes (runs it (operational or managerial control), 100%); Marcus Macip (corporate officer); James P Hoye (managing employee (on the payroll)); Kimberly Seymour (corporate officer); Bridget R Kaigler (managing employee (on the payroll)); Bridget R Kaigler (runs it (operational or managerial control)); Joni Babineaux (corporate officer); Kristina J Braud (managing employee (on the payroll)); Kristina J Braud (runs it (operational or managerial control)); Jeanne Shingleton (corporate officer); Joshua Lee Proffitt (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Unitedhealth Group Incorporated | Owns 5% or more through other companies | 100% | Aug 14, 2025 |
| Amedisys Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Amedisys Hospice, L.L.C. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Compassionate Care Hospice Group Inc. | Owns 5% or more directly | 100% | May 27, 2003 |
| Amedisys Holding LLC | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
What do families say?
- Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 91% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 93.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 5 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 25 hospices CMS’s data show serving patients in ZIP code 02324, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Compassionate Care Hospice of Southeastern Massachusetts LLC This hospice | 1 |
| Tufts Medicine Care at Home | 11 |
| Hopehealth Hospice & Palliative Care | 13 |
| VNA Care Hospice Inc. | 6 |
| Old Colony Hospice, Inc. | 3 |
| Cranberry Hospice | 1 |
| Care Dimensions, Inc. | 10 |
| Hospice and Palliative Care | 1 |
| Beacon Hospice, An Amedisys Company | 3 |
| Ascend Hospice | 2 |
| Hospice Services of Massachusetts | 3 |
| Accentcare Hospice & Palliative Care of Massachuse | 8 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.