Novus Lifecare
A hospice in Kansas City, Kansas 66102
1333 Meadowlark Lane Suite 204, Kansas City, Kansas 66102. (959) 424-2990.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 10 deficiencies cited in the last three years
- Not rated family caregiver rating
- 8of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
10 deficiencies cited in the last three years
The middle of the 30 hospices serving ZIP code 66102 had 4.5.
The last inspection on record was on May 8, 2025: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
10 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 8, 2025: reaccreditation inspection by the Accreditation Commission for Health Care10 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
“Upon patient record review, 1 of 14 (Patient #4) did not contain evidence a current/comprehensive Medication Profile: Patient #4: The patient was on Oxygen 3 lpm continuous. The Oxygen had not been added to the Medication Profile.”
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Approach to service delivery (42 CFR 418.56(a)(1))
The inspectors’ words, 166 words
“Upon patient record review, 1 of 14 (Patient #4) did not contain evidence that a Registered Nurse was designated to ensure the continuous assessment of the patient and family’s needs, and to coordinate activities with other members of the interdisciplinary group (IDG). The IDG must work together and is responsible for supervision of the care and service for each patient and family: Patient #4: An LPN had identified/documented a new wound on her 12/10/24 visit. Wound care was ordered for, “Pressure ulcer stage II left buttocks. Cleanse wound cleanser, pat dry with gauze, apply barrier cream to wound bed, and cover with border bandage. Change 2x per week and as needed for soiling. Family educated and taught.” An attempted RN visit was documented on 12/13/24 for the delivery of supplies. The patient/family refused to allow the RN into the home at that time. There was no evidence of the RN attempting to re-schedule a visit for evaluation of the wound until a 12/19/24 visit was made.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 126 words
“Upon patient record review, 1 of 14 (Patient #10) did not contain evidence that the Plan of Care included all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments: Patient #10: The wound care order obtained on 03/21/25 did not identify the ‘location’ of the second-listed, wound intervention entry. The IDG POC dated 05/07/25 included: 1) Cleanse BLE, apply zero-form, then Kling wrap. Change QD. The order did not include ‘who’ was to be providing this QD wound care. This patient lived in an ALF; and 2) Apply Barrier Cream to coccyx daily, and p.r.n. The order did not include ‘who’ was to be providing this daily intervention, nor for what reason to initiate such p.r.n. intervention.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 94 words
“Upon patient record review, 1 of 14 (Patient #7) did not contain evidence that a revised Plan of Care included information from the patient’s updated comprehensive assessment(s): Patient #7: The IDG Plan(s) of Care dated 03/26, 04/09, 04/23, and 05/07/25 all included the following problem/need, “Caregiver struggling with caregiver burn-out. SW to assist with resources to lessen caregiver burn-out.” This patient initially lived in his private home with an in-home caregiver. However, he moved into a SNF in the Fall of 2024. The POC had not been updated, as a result of this change.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 121 words
“Upon patient record review, 2 of 14 (Patients #2 and 6) did not contain evidence that the IDG had ensured that all care and services were provided in accordance with the Plan of Care: Patient #2: The SW was assigned to make home visits at a frequency of 1x per month. A visit was made 01/02/25 and 02/27/25. There was no SW made in 03/2025. The SW had made a 03/31/25 entry in the clinical record, “The SW unable to visit patient at this time”, with no additional documentation to support the reason for this. Patient #6: The IDG POC ordered SW visits at a frequency of, “Effective 04/23/25 SW 1x per month. There was no visit made in April 2025.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
“Upon patient record review, 1 of 14 (Patient #8) did not contain evidence that the Hospice Aide assignment/Plan of Care included all pertinent information: Patient #8: The current Aide POC included, “Advance Directives on file? NO” An Out-of-Hospital DNR had been signed/dated 04/28/25. The Aide home visit report dated 05/02/25 included the demographics of, “Signed Advance Directive on file? YES DNR.” The Aide POC was not current.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 93 words
“Upon patient record review, 1 of 14 (Patient #5) did not contain evidence that all entries were clear/complete: Patient #5: A verbal order was obtained on 04/17/25 for, “DC current treatment to open area LUQ abdomen. Change to cleanse LUQ with wound cleanser, pat dry, apply skin prep to peri-wound, apply border foam, then tape. Change 2x weekly, SN one time, and in-home caregiver over weekend.” The RN documented a visit note on 04/23/25 of, “Wound 70% healed”. But does not document the details of the wound care she provided during that visit.”
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Inpatient care provided under arrangements (42 CFR 418.108(c)(2))
“Upon Inpatient contract review, 1 of 2 (Two Trails/GIP/RIP) did not contain verbiage that the inpatient provider has established patient care policies, consistent with those of the Hospice, and agrees to abide by such palliative care protocols and Plan of Care as established by the Hospice for its patients.”
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Inpatient care provided under arrangements (42 CFR 418.108(c)(3))
“Upon Inpatient contract review, 1 of 2 (Two Trails/GIP/RIP) did not contain verbiage that the Hospice patient’s inpatient clinical record shall include: 1) A record of all inpatient services furnished, and events regarding care that occurred at the facility; 2) That a copy of the Discharge Summary shall be provided to the Hospice at the time of discharge from inpatient facility; and 3) That a copy of the inpatient clinical record is available to the Hospice at the time of discharge.”
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Criminal background checks (42 CFR 418.114(d)(2))
“Upon personnel record review, 3 of 10 (Personnel #3, 4, and 5) did not contain evidence of a Criminal Background Check (CBC) having been obtained in accordance with State requirements. In the absence of State requirements, Criminal Background Checks are obtained within three months of the date of employment for all states that the individual has lived or worked in the past 3 years: Personnel #3, 4, and 5: There was no documented evidence of a criminal background checks having been conducted for these personnel.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 8, 2025 | Reaccreditation inspection by the Accreditation Commission for Health Care | 10 deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 25, 2022.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 19.2 nurse care minutes per routine home care day, 8% of skilled nursing minutes at weekends and a visit near death for 88.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 86% at home, 6% in assisted living, 7% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 19.2 min |
| Skilled nursing minutes at weekends | 8% |
| Visits near death | 88.2% of patients who died |
Who owns it?
- 7 owners or officers are people: Anil Singh (owns 5% or more directly, 100%); Anil Singh (corporate officer, 50%); Anil Singh (corporate director, 50%); Anil Singh (managing employee (on the payroll), 50%); Saumya Singh (corporate officer, 50%); Saumya Singh (corporate director, 50%); Saumya Singh (managing employee (on the payroll), 50%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 76.47% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 8 of 10 |
How does it compare nearby?
- Of the 30 hospices CMS’s data show serving patients in ZIP code 66102, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4.5; this one had 10.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Novus Lifecare This hospice | 10 |
| Saint Lukes Hospice of Leavenworth, LLC | 7 |
| Catholic Comm Hospice | Not given |
| St Croix Hospice | 4 |
| Kansas Palliative & Hospice Care | 7 |
| Vitas Innovative Hospice Care | 4 |
| Ascend Hospice | 3 |
| Gentiva | 16 |
| Three Oaks Hospice | 2 |
| Kansas City Hospice and Palliative Care | 0 |
| HCA Midwest Hospice & Family Care | 12 |
| Good Shepherd Hospice of Mid America Inc. | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.