Hearth Record

Hospice of Eastern Idaho

A hospice in Idaho Falls, Idaho 83401

1810 Moran Street, Idaho Falls, Idaho 83401. (208) 529-0342.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 13 hospices serving ZIP code 83401 had 4.

The last inspection on record was on Aug 7, 2024: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Aug 7, 2024: recertification inspection by the state1 deficiency

  • Plan of care (42 CFR 418.56(b))

    The inspectors’ words, 517 words

    “Based on observation, medical record review and staff and patient interviews, it was determined the agency failed to ensure the the interventions, measurable outcomes, medications, and goals outlined in the POC were provided for 2 of 10 patients (Patients #1 and #5) whose records were reviewed. This failure resulted in the patients not receiving the care and services outlined in their POCs and had the potential to result in unmet needs and harm to the patient. Findings include: Patient #1 was a 61 year old male admitted to the agency on 7/30/24 with a primary diagnosis of Alzheimer’s disease with early onset. He received SN and SW services. His medical record, including the POC, was reviewed. A surveyor observational visit was conducted on 8/06/24 with the RN and this patient and his CG. Patient #1’s CG stated the patient had not had a BM for 6 days. Medications listed on Patient #1’s POC included “Colace 100mg Capsule, 1 cap daily as needed for constipation.” There was no colace in the home. RN stated to CG she would order colace for delivery. The RN advised the CG to give Patient #1 a dose of Miralax, 17grams, dissolved in 4 ounces of water beginning tonight. The CG stated she had Miralax in the home and agreed to administer to Patient #1 tonight. The RN stated she would order more Miralax as well. In an interview conducted with the RN on 8/07/24, beginning at 11:40 AM, she confirmed colace was listed on Patient #1’s medication profile but was not available in the patient home. Upon review of Patient #1’s medical record on 8/07/24, including medication profile, the Miralax had not been added to the medication profile. The DON was interviewed on 8/07/24, beginning at 2:20 PM. She confirmed the Miralax was not on Patient #1’s medication profile. Patient #1’s medication profile, as part of the POC, was not updated and accurate. Patient #5 was a 91 year old female admitted to the agency on 5/09/24, with a primary diagnosis of age-related cognitive decline. She received SN and SW services. Her medical record, including the POC, since start of care was reviewed. Patient #5’s medical record included a POC signed by DON 5/10/24.The POC interventions included “LCSW: 2 per Week + 3PRN.” Patient #5 did not receive all interventions ordered in her POC. Findings include: Patient #5’s medical contained a note, titled “History of Visit Notes” , listed visits from start of the recertification period through 8/05/24 listed SW visits once a week with visits listed as 5/14/24, 5/21/24, 5/28/24, 5/30/24, 6/04/24, 6/6/24, 6/14/24, 6/18/24, 6/25/24, 7/02/24, 7/05/24, 7/9/24, 7/18/24, 7/23/24, 8/01/24. During the 12 weeks of documented visits, only 3 weeks contained the ordered twice per week SW visits. The DON was interviewed on 8/7/24 at 10:15 AM and Patient #5’s medical was reviewed in her presence. The DON confirmed SW visits were ordered for twice a week and were not provided as ordered. Patients #5 and did not receive all interventions outlined in their POCs. This had the potential to result in unmet needs and harm to the patient.”

    Rule L0543. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 7, 2024Recertification inspection by the state1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Aug 1, 2000.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.4 nurse care minutes per routine home care day, 6.1% of skilled nursing minutes at weekends and a visit near death for 99% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 80% at home, 19% in assisted living, 1% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day15.4 min
Skilled nursing minutes at weekends6.1%
Visits near death99.0% of patients who died

Who owns it?

  • 15 owners or officers are people: Samantha De Bruyn Kops (corporate director); Sierra Mcneil (corporate officer); Sierra Mcneil (managing employee (on the payroll)); Scott Taylor (managing employee (under contract), 0%); Cynthia K Ozaki (corporate director, 0%); Jennifer Mcculloch (corporate director, 0%); Debra A Wetherald (corporate officer, 0%); Diane Sheldon (corporate officer, 0%); Diane Sheldon (corporate director); Elizabeth Barnes (corporate director, 0%); Diane Key (corporate officer); Stephanie Hay (corporate director); William J Sewell (corporate director, 0%); Corina Bahr (managing employee (on the payroll)); Ken Krivanek (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 90% rated it 9 or 10 out of 10, and 97% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 84.71% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 60.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 13 hospices CMS’s data show serving patients in ZIP code 83401, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 13 hospices CMS lists serving ZIP code 83401
PlaceDeficiencies, 3 years
Hospice of Eastern Idaho This hospice1
Alliance Hospice of Idaho0
Solace Healthcare3
Aspen Hospice2
Hands of Hope Hospice5
Onesource Hospice4
Brio Idaho Hospice LLC12
Hospice Visions6
Encompass Hospice of Eastern Idaho4
Symbii Hospice2
Heritage Hospice9
Homestead Home Health & Hospice LLC38

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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