Hearth Record

Kaiser Permanente Care at Home, Oahu Hospice

A hospice in Honolulu, Hawaii 96819

3288 Moanalua Rd, Honolulu, Hawaii 96819. (808) 432-7660.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 6 hospices serving ZIP code 96819 had 6.

The last inspection on record was on Apr 4, 2024: an initial inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Apr 4, 2024: initial inspection by The Joint Commission3 deficiencies

  • Content of plan of care (42 CFR 418.56(c)(1))

    “Observed in Record Review. In 1 of 11 patient records reviewed, the organization failed to plan the patient’s care. During record review for RRNHV#7, the Hospice Nurse Surveyor observed the nurse documented skin tear right arm, provided wound care- cleansed, placed non-adherent dressing, Wrapped with rolled gauze, secured with tape. Upon review with the organization there were no orders for this wound care. 

This was discussed and reviewed with the Hospice Team.”

    Rule L0546. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))

    The inspectors’ words, 129 words

    “Observed in Record Review. In 2 of 6 patient records reviewed, where aide services were ordered, the organization failed to provide care, treatment, or services in accordance with orders, as required by law and regulation. During record review for RRNHV#4 and RRNHV#7, the Hospice Nurse Surveyor observed the aide care plan had not been followed. For example in RRNHV#4, 3 times in the month of February the aide documented declining tasks and one time in March. But there was no communication to the IDG that patient was refusing certain tasks. For RRNHV#7, aide documentation stated the patient declined oral hygiene twice in February, and declined shaving 3x in January and once in February. There was no communication to the IDG. 

This was discussed and reviewed with the Hospice Team.”

    Rule L0626. Standard-level.

  • Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))

    “Observed in Patient Home. In 1 of 3 home visits conducted, the organization failed to provide a written copy of procedures to follow if care, treatment, or services are disrupted by a natural or man-made emergency. During RRHV#3, the Hospice Nurse Surveyor observed the patient did not have an emergency plan in the home and the one in the SOC booklet was blank. 

This was discussed and reviewed with the Administrator.”

    Rule L0702. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 4, 2024Initial inspection by The Joint Commission3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Apr 23, 2024.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 96% at home, 2% in assisted living, 2% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • 21 owners or officers are people: David J Barger (corporate director); Margaret E Porfido (corporate director); Jenny Ming (corporate director); Richard P Shannon (corporate director); Regina M Benjamin (corporate director); Michelle J Gaskill-Hames (corporate officer); Judith A Johansen (corporate director); Douglas A Lemieux (managing employee (on the payroll)); David F Hoffmeister (corporate director); Arnold Eugene Washington (corporate director); Ines Gaeta (runs it (operational or managerial control)); James Adams (corporate officer); James Adams (managing employee (on the payroll)); James Adams (runs it (operational or managerial control)); Jeffrey E Epstein (corporate director); Teresa Ramirez (managing employee (on the payroll)); Ramon F Baez (corporate director); Gregory A Adams (corporate officer); Gregory A Adams (corporate director); Matthew T Ryan (corporate director); Leslie S Heisz (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 91% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
  • CMS gives no Hospice Care Index for this hospice.
  • 96.39% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 6 hospices CMS’s data show serving patients in ZIP code 96819, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 6 hospices CMS lists serving ZIP code 96819
PlaceDeficiencies, 3 years
Kaiser Permanente Care at Home, Oahu Hospice This hospice3
St Francis Hospice9
Navian Hawaii5
Bristol Hospice - Hawaii, LLC3
Islands Hospice11
Malama Ola Health Services LLC7

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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