Compassionate Care Hospice of Central Florida Inc.
A hospice in Lakeland, Florida 33813
212 E Highland Dr., Ste 105, Lakeland, Florida 33813. (863) 709-0099.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 6 hospices serving ZIP code 33813 had 5.
The last inspection on record was on Dec 12, 2025: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Dec 12, 2025: initial inspection by the Accreditation Commission for Health Care6 deficiencies
-
Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 164 words
“Upon patient record review, 3 of 23 (Patient #2,7,8) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #2: Upon observation during the home visit, the patient was taking Carvedilol 12.5 mg and the medication record indicated Carvedilol 6.25 mg. Patient #7: There is evidence on the medication record for Cipro 500 mg Q12hrs. There is not a stop date for the antibiotic. A nurses’ note on 11/13/25 indicates the Cipro to be taken for 10 days. Patient #8: There is evidence on the medication record for Prednisone dose pack. There is not a stop date for the dose pack. Additionally, there are no instructions for use, only “per instructions”.”
-
Approach to service delivery (42 CFR 418.56(a)(1))
“Upon patient record review, 1 of 23 (Patient #4) did not have evidence that a Registered Nurse is designated to ensure continuous assessment of the patient and family’s needs and to coordinate activities with other members of the interdisciplinary group (IDG). The IDG must work together and is responsible for supervision of the care and service for each patient and family. Patient #4: The record indicated the patient had a coccyx wound with dressing. There is no evidence the nurse did a weekly wound assessment between 10/29/25 to 11/29/25.”
-
Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 134 words
“Upon patient record review, 3 of 23 (Patient #2,7,8) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #2: Upon observation during the home visit, the patient was taking Carvedilol 12.5 mg and the plan of care indicated Carvedilol 6.25 mg. Patient #7: There is evidence on the plan of care for Cipro 500 mg Q12hrs. There is not a stop date for the antibiotic. A nurses’ note on 11/13/25 indicates the Cipro to be taken for 10 days. Patient #8: There is evidence on the plan of care for Prednisone dose pack. There is not a stop date for the dose pack. Additionally, there are no instructions for use, only “per instructions””
-
Hospice aide assignments and duties (42 CFR 418.76(g)(4))
The inspectors’ words, 103 words
“Upon patient record review 1 of 23 (Patient #7) did not have evidence in the patient record that the hospice aides report: • Changes in the patient’s medical, nursing, rehabilitative, and social needs to a registered nurse, as the changes relate to the plan of care and quality assessment and improvement activities • Hospice aides must also complete appropriate records in compliance with the hospice’s policies and procedures Patient #7: On the aide note 12/5/25, the aide noted for assist with shower, completed “N”. “Patient declined not feeling well.” There is no evidence the aide reported this information to the Nurse Case Manager.”
-
Level of activity (42 CFR 418.78(e))
“Upon observation, there was no evidence the annual report documents the use of volunteers providing day to day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract personnel. The volunteer cost savings for 2024 was 0.2%.”
-
Hospice plan of care (42 CFR 418.112(d))
The inspectors’ words, 103 words
“Upon client record review, 2 of 23 (Patient #3,13) did not have evidence that a written hospice plan of care is established and maintained in consultation with SNF/NF or ICF/IID representatives. All hospice care provided is in accordance with this hospice plan of care. Patient #3: There is evidence in the medical record for volunteer visit frequency of 2M1 for October 2025. There was a visit missing in October without a missed visit note. Patient #13: There is evidence in the medical record for volunteer visit frequency of 2M1 for October 2025. There were no visits in October without a missed visit note.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 12, 2025 | Initial inspection by the Accreditation Commission for Health Care | 6 deficiencies cited |
| Nov 20, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 21, 2011.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.8 nurse care minutes per routine home care day, 10.4% of skilled nursing minutes at weekends and a visit near death for 96.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 48% at home, 23% in assisted living, 29% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.8 min |
| Skilled nursing minutes at weekends | 10.4% |
| Visits near death | 96.5% of patients who died |
Who owns it?
- Amedisys Hospice, L.L.C. owns 90% directly since Feb 1, 2019; Compassionate Care Hospice Group Inc. owns 10% directly since May 27, 2003.
- 7 owners or officers are people: Jonathan Stanley (managing employee (on the payroll), 90%); Jonathan Stanley (runs it (operational or managerial control), 10%); Scott G Ginn (corporate officer); Bridget R Kaigler (corporate officer); Bridget R Kaigler (managing employee (on the payroll)); Travis Miglicco (corporate officer); Kristina J Braud (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Amedisys Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Amedisys Holding LLC | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Amedisys Hospice, L.L.C. | Owns 5% or more directly | 90% | Feb 1, 2019 |
| Amedisys Hospice, L.L.C. | Owns 5% or more through other companies | 10% | Feb 1, 2019 |
| Compassionate Care Hospice Group Inc. | Owns 5% or more directly | 10% | May 27, 2003 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 81% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 84% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 6 hospices CMS’s data show serving patients in ZIP code 33813, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Compassionate Care Hospice of Central Florida Inc. This hospice | 6 |
| Good Shepherd Hospice | 4 |
| Empath Hospice, LLC | 0 |
| Lifepath Hospice | 16 |
| Hospice of Lake & Sumter Inc. | 0 |
| Vitas Healthcare Corporation of Florida | 62 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.