Health Care Connectors LLC
A hospice in Greenwich, Connecticut 06830
1 Sound Shore Dr, Ste 201, Greenwich, Connecticut 06830. (203) 489-0919.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 11 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 9 hospices serving ZIP code 06830 had 2.
The last inspection on record was on Jan 29, 2025: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
11 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jan 29, 2025: initial inspection by the Accreditation Commission for Health Care11 deficiencies
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Plan Based on All Hazards Risk Assessment (42 CFR 418.113(a)(1))
The inspectors’ words, 110 words
“Upon observation, there was no evidence the Emergency Preparedness plan: • Is based on and includes a documented, facility-based and community-based risk assessment, utilizing an all-hazards approach • Includes strategies for addressing emergency events identified by the risk assessment, including the management of the consequences of power failures, natural disasters, and other emergencies that would affect the hospice’s ability to provide care The hospice did complete an all hazards risk analysis. However the plan did not includes strategies for addressing emergency events identified by the risk assessment, including the management of the consequences of power failures, natural disasters, and other emergencies that would affect the hospice’s ability to provide care”
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EP Program Patient Population (42 CFR 418.113(a)(3))
“Upon observation, there was no evidence the Emergency Preparedness plan addresses patient population, including, but not limited to: • The type of services the hospice has • The ability to provide in an emergency; and continuity of operations, including delegations of authority and succession plans A Continuity of operation plan was started but not completed.”
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Development of Communication Plan (42 CFR 418.113(c))
“Upon observation, there was no evidence the hospice develops and maintains an emergency preparedness communication plan that complies with federal, state, and local laws and must be reviewed and updated every two years. Upon observation, the hospice did not have a communication plan only a call list of employees.”
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Names and Contact Information (42 CFR 418.113(c)(1))
“Upon observation, there was no evidence the Emergency Plan communication plan includes all of the following: • Patients’ physicians • Other hospices Upon observation there was no contact information for patient’s physicians or other hospices.”
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Update of comprehensive assessment (42 CFR 418.54(d))
The inspectors’ words, 135 words
“Upon patient record review, 2 of 6 (Patient #2,4) did not have evidence in the patient record that the comprehensive assessment is updated including and by: • The hospice interdisciplinary group (in collaboration with the individual’s attending physician, if any) • Changes that have taken place since the initial assessment • Information on the patient’s progress toward desired outcomes • Reassessment of the patient’s response to care • The assessment update must be accomplished as frequently as the condition of the patient requires, but no less frequently than every 15 days Patient #2: There was no evidence in the medical record the MSW or Chaplain signed the IDG notes on 12/17/24, 12/31/24 and 1/14/25. Patient #4: There was no evidence in the medical record the Chaplain signed the IDG notes on 12/17/24, 12/31/24 and 1/14/25.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 116 words
“Upon patient record review, 2 of 6 (Patient #1) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #1: There is evidence in the medical record in the initial comprehensive, the patient refused MSW and Chaplain. The patient did not have a funeral home, the RNCM did not include on the plan of care problems/goals/interventions for personal business.”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 153 words
“Upon patient record review, 2 of 6 (Patient #1,2) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs • The IDG demonstrates a proactive approach in developing each patient’s plan of care by planning ahead for anticipated patient changes and needs. Decisions should reflect the patient/family preferences rather than be solely a response to a crisis. Patient #1: The initial plan of care on 10/28/24 with orders SN 1Xwk and 9 PRN for symptom management, no evidence of a routine frequency due to PRN visits. Patient #2: The initial plan of care on 9/11/24 with orders SN 2Xwk and 9 PRN for symptom management, no evidence of a routine frequency due to PRN visits.”
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Review of the plan of care (42 CFR 418.56(d))
“Upon patient record review, 2 of 6 (Patient #2,4) did not have evidence that the IDG in collaboration with the attending physician reviewed, revised and documents the individualized plan as frequently as the patient’s condition requires but no less frequently then every 15 calendar days. Patient #2: There was no evidence in the medical record the MSW or Chaplain signed the IDG notes on 12/17/24, 12/31/24 and 1/14/25. Patient #4: There was no evidence in the medical record the Chaplain signed the IDG notes on 12/17/24, 12/31/24 and 1/14/25.”
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Review of the plan of care (42 CFR 418.56(d))
“Upon patient record review, 1 of 6 (Patient #4) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient #4: There is evidence in the medical record all care plans were discontinued 1/14/25. The patient had EOL Parkinson’s and was on Oxygen. Problems/Interventions/Goals were not updated and active for Cognitive and Respiratory. (COS)”
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Training (42 CFR 418.100(g)(3))
“Upon personnel record review, 3 of 12 (Personnel #5,6,8) did not have evidence that a skills competency assessment, specific to each discipline had been conducted for all personnel including volunteers initially during orientation. Personnel #5, 6, 8: There was not an initial competency assessment for the MD, VC or volunteer.”
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Written agreement (42 CFR 418.112(c)(9))
“Upon SNF/NF contract review, 1 of 2 (Civita) did not have a delineation of the responsibilities of the hospice and the SNF/NF to provide bereavement services to SNF/NF personnel. An addendum to the contract was created to include the responsibilities of the hospice and the SNF/NF to provide bereavement services to SNF/NF personnel.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 29, 2025 | Initial inspection by the Accreditation Commission for Health Care | 11 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 7, 2025.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- 5 owners or officers are people: Jonathan Muir (owns 5% or more directly, 100%); Jonathan Muir (corporate director, 100%); Jonathan Muir (runs it (operational or managerial control), 100%); Adetutu Olomola (runs it (operational or managerial control)); Rajasekhar Buddhavarapu (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 9 hospices CMS’s data show serving patients in ZIP code 06830, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 11.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Health Care Connectors LLC This hospice | 11 |
| Caring Hospice Services of Connecticut LLC | 2 |
| Hartford Healthcare at Home | 0 |
| Visiting Nurse & Hospice of Fairfield County, Inc. | 11 |
| Regional Hospice | Not given |
| Vitas Healthcare Corporation Atlantic | 2 |
| Compassus - Greater Connecticut | 0 |
| Constellation Home Care | 14 |
| Ridgefield Visiting Nurse Association | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.