Hearth Record

Affinity Care of Connecticut LLC

A hospice in Hamden, Connecticut 06518

2751 Dixwell Ave Fl 3, Hamden, Connecticut 06518. (203) 800-9990.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 10 hospices serving ZIP code 06518 had 2.

The last inspection on record was on Feb 13, 2026: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Feb 13, 2026: complaint inspection by the state1 deficiency

  • Recruiting and retaining (42 CFR 418.78(c))

    The inspectors’ words, 497 words

    “Based on review of agency clinical records, agency documentation, interviews with agency personnel and review of agency policy, the hospice agency failed to document volunteer recruitment and retention efforts. The findings include: Review of Patient #4’s clinical record identified a hospice election date of 10/31/2025 with a diagnosis of protein-calorie malnutrition. The physician’s orders for the certification period of 10/31/2025 to 01/29/2026, identified the Patient required weekly nursing visits, home health aide visits five (5) times per week for assistance with activities of daily living, Social Work and Chaplin services once per month. The Patient was offered volunteer services upon admission, but declined at time of election. Review of a social work note dated 11/04/2025, identified “Patient #4 was open and accepting of the Social Worker visit and was grateful for the companionship in lieu of a volunteer “. Interview and review of social work note with the agency Social Worker (acting Volunteer Coordinator (SW-VC) on 2/11/26 at 8:50am identified he/she is also acting as the volunteer coordinator for the agency, and started in the role 8/2025. The SW-VC indicated the agency had 1 volunteer in the administrative office role, that worked weekly. The agency has not had any “patient facing” volunteers since the Social Worker started in the volunteer coordinator role. The SW-VC identified the agency has made attempts to recruit volunteers by putting fliers out at college campuses, and community centers without success. The SW-VC identified that once the agency has the new volunteer coordinator, they will work to obtain volunteers. The VC further identified that most patient/caregiver decline volunteer service, but if a patient /caregiver requests volunteer services the SW-VC, or Chaplin will perform the duties of a volunteer at this time. Review of the hospice agency’s volunteer program records from 06/01/2024 through 02/11/2026, identified the agency had one (1) volunteer who performed day-to-day administrative duties eight (8) hours a week, but had no direct patient care volunteers to perform patient visits from 06/01/2024 to date, with an agency census of sixty-eight (68) active hospice patients. Review of the QAPI meeting agendas/minutes dated 07/22/2025, 08/21/2025, 10/08/2025, 11/18/2025 and 01/07/2026 failed to identify documentation for any agency initiatives for volunteer recruitment and retention. Interview with the Regional Nurse Consultant (RNC) on 02/13/2026 at 11:00 AM, identified the agency’s Social Worker was currently acting as the Volunteer Coordinator, and if a patient or patient’s caregiver requested companion/volunteer services, the agency would utilize the services of the Chaplin or Social Worker, in the role of volunteer for the agency. The RNC further identified there was no documents available to support the agencies attempts, or ongoing efforts to recruit and retain agency volunteers. Review of the Volunteer Services policy identified the agency provided volunteer services under the direction of a volunteer coordinator. The volunteer coordinator would develop, implement and evaluate the volunteer services program on an ongoing basis but at least annually and would document ongoing efforts to recruit, train and retain volunteers of all ages and backgrounds.”

    Rule L0645. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Feb 13, 2026Complaint inspection by the state1 deficiency cited
Jul 24, 2024Initial inspection by the Community Health Accreditation PartnerNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jul 24, 2024.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 6% at home, 3% in assisted living, 91% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • Sygs Management LLC owns 100% directly since May 17, 2026.
  • 5 owners or officers are people: Samuel Stern (owns 5% or more through other companies, 5%); Ginny Montella (managing employee (on the payroll), 0%); Marc N Raad (managing employee (under contract), 0%); Samuel Stern (corporate officer); Samuel Stern (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Sygs Management LLCOwns 5% or more directly100%May 17, 2026
Sygs 2023 TrustOwns 5% or more through other companies95%May 17, 2026

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 10 hospices CMS’s data show serving patients in ZIP code 06518, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 10 hospices CMS lists serving ZIP code 06518
PlaceDeficiencies, 3 years
Affinity Care of Connecticut LLC This hospice1
The Connecticut Hospice Inc.Not given
Hartford Healthcare at Home0
Masonicare Home Health and Hospice Inc.10
Vitas Healthcare Corporation Atlantic2
Compassus - Greater Connecticut0
Beacon Hospice, An Amedisys Company9
Accentcare Hospice & Palliative Care of Conecticut0
Constellation Home Care14
Home Care Plus, Inc.4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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