Pathways Hospice
A hospice in Fort Collins, Colorado 80525
305 Carpenter Rd, Fort Collins, Colorado 80525. (970) 663-3500.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 15 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
15 deficiencies cited in the last three years
The middle of the 11 hospices serving ZIP code 80525 had 3.
The last inspection on record was on May 8, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
15 deficiencies in 1 month of the last 36. Last cited May 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 8, 2026: reaccreditation inspection by the Accreditation Commission for Health Care15 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
“Upon patient record review 2 of 30 (Patients #25,26) did not have evidence in the patient record that the hospice interdisciplinary group, in consultation with the individual’s attending physician (if any), completed the comprehensive assessment no later than 5 calendar days after the election of hospice care. Patients #25, 26: Did not have spiritual comprehensive assessment completed by any discipline”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 237 words
“Upon patient record review, 6 of 30 (Patients #1,2,4,5,9,18) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #1: During the medication reconciliation the following discrepancies were found with Hospice/SNF- • Hospice indicated Acetaminophen 500 mg 1-tab / SNF profile Acetaminophen 500mg 2-tabs • Hospice medication not listed / SNF Ropinirole 0.25 mg QDM • MiraLAX 17 gm powder with no diluent indicated • Hospice Seroquel 25 mg @ bedtime / SNF Seroquel 12.5 BID • Hospice Loratadine 10 mg QD / SNF med not listed on profile • Hospice Lorazepam 0.5 mg / SNF med not listed on profile Patient #2: During the medication reconciliation the following discrepancies were found with Hospice/SNF- • Hospice Multi-Vitamin / SNF Multi-Vitamin with Minerals • Hospice O2 1-5 L/min / SNF 2L/min Patient #4: During the medication reconciliation the following discrepancies were found with Hospice/SNF- • Hospice not listed / SNF Biotene artificial saliva • Hospice Voltaren QID / SNF Treatment not listed • Hospice Hydroxyzine 25 mg / SNF medication not listed Patients #5, 9, 18: MiraLAX 17 gm powder order with no diluent indicated”
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Content of plan of care (42 CFR 418.56(c)(2))
“Upon patient record review, 4 of 30 (Patients #5,6,7,8) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs Patient #5, 6: Volunteer and Music Therapy had no baseline frequency, listed as PRN only. Patients #7, 8: Volunteer had no baseline frequency, listed as PRN only.”
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Content of plan of care (42 CFR 418.56(c)(5))
“Upon patient record review, 1 of 30 (Patient #1) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #1: The record reflected this patient had a nebulizer treatment. There was no nebulizer machine on plan of care listed as DME.”
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Coordination of services (42 CFR 418.56(e)(2))
“Upon client record review, 1 of 30 (Patient #25) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #25: Volunteer visit on 12/4/25 with no order.”
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Competency evaluation (42 CFR 418.76(c))
“Upon personnel record review, 1 of 15 (Personnel # 9) did not have evidence in the personnel file that the following competency assessment was performed by the aide with a patient: (This standard applies to all Hospice Aides providing care/service who are directly employed by the hospice or through a contractual agreement.) ·Normal range of motion and positioning”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 146 words
“Upon patient record review, 1 of 30 (Patient #12) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient #12: The Aide care plan indicated shower and tub bath. There was no modifier on when to perform these tasks.”
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Professional management responsibility (42 CFR 418.100(e))
“Upon contract review, 1 of 3 (PT/OT/ST contract) did not have evidence the agreement to furnish any services under arrangement included that the hospice must retain administrative and financial management, and oversight of staff and services for all arranged services, to ensure the provision of quality care. Arranged care/services are supported by written contract/agreement that requires all care/services are: • Delivered in accordance with the patient’s plan of care”
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Criminal background checks (42 CFR 418.114(d)(1))
“Upon personnel record review, 2 of 15 (Personnel #5,6) did not have evidence the hospice obtained a criminal background check on PT/OT contracted individuals.”
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N/a (42 CFR 418.110(d))
The inspectors’ words, 158 words
“Upon observation, there is no evidence building construction is provided consistent with the 2012 editions of the LSC of the National Fire Protection Association and NFPA 99. If the building has a common wall with a nonconforming building, the common wall is a fire barrier having at least a two hour fire resistance rating constructed of materials as required for the addition. Communicating openings in dividing fire barriers required by 18.1.1.4.1 shall be permitted only in corridors and shall be protected by approved self-closing fire doors assemblies. New construction Based on record review, the hospice inpatient facility failed to ensure that required fire-rated door assemblies in the new construction area were inspected and tested annually and that documentation of the inspections was maintained, in accordance with NFPA 101, 2012 edition, 7.2.1.15.2 and NFPA 80, 2010 edition, 5.2.1. Failure to maintain annual fire door assembly inspection documentation may affect the reliability of required fire-rated openings and fire/smoke compartment protection.”
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N/a (42 CFR 418.110(d))
The inspectors’ words, 174 words
“Upon observation, there is no evidence the smoke compartmentation and control of a facility is provided consistent with the 2012 editions of the LSC of the National Fire Protection Association and NFPA 99. The provisions of the adopted edition of the Life Safety Code do not apply in a State if CMS finds that a fire and safety code imposed by State law adequately protects patients in hospices. New Construction During observation of the smoke barrier swinging door pairs serving the smoke compartments in Patient Hall 1–6 and Patient Hall 7–12, both pairs of smoke barrier doors were noted to have excessive vertical clearance gap at the meeting edges between the paired doors. The observed gaps exceeded the allowable clearance permitted by NFPA 80 Section 6.3.1.7 and the doors were not provided with adequate rabbets, bevels, or astragals to minimize the opening as required by NFPA 101 Section 18.3.7.8. This deficient practice could affect the integrity of the smoke barrier and the facility’s ability to resist the movement of smoke during a fire event.”
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N/a (42 CFR 418.110(d))
The inspectors’ words, 188 words
“Upon observation, there was no evidence construction, maintenance, and safety equipment at the facility is provided consistent with the 2012 editions of the LSC of the National Fire Protection Association and NFPA 99. The provisions of the adopted edition of the Life Safety Code do not apply in a State if CMS finds that a fire and safety code imposed by State law adequately protects patients in hospices. (Reference inpatient kitchen) New Construction During observations, 1. In the Kitchen, a HVAC-related unprotected penetration was observed in the ceiling tile assembly. The penetration was not properly sealed or protected to maintain the integrity of the fire-resistance-rated ceiling assembly and was not in compliance with NFPA 101 2012 edition Chapter 8.3.5.1 which requires fire-resistance rated ceilings to be continuous, properly sealed, and maintained with protected penetrations. 2. In the family kitchen/dining area, the kitchen exhaust hood was noted to have missing grease filters and was not in accordance with NFPA 101, 2012 Edition, Section 18.3.2.5, which references Section 9.2.3 and requires commercial cooking operations to comply with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations.”
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N/a (42 CFR 418.110(d))
The inspectors’ words, 124 words
“Upon observation, there was no evidence the automatic sprinkler system of a facility is provided consistent with the 2012 editions of the LSC of the National Fire Protection Association and NFPA 99. The provisions of the adopted edition of the Life Safety Code do not apply in a State if CMS finds that a fire and safety code imposed by State law adequately protects patients in hospices. New Construction During observations in the kitchen, a storage box was placed 15.5” below a sprinkler deflector which is less than the required minimum of 18 inches below sprinkler deflectors, potentially obstructing the sprinkler discharge pattern in accordance with NFPA 101 (2012 Edition), Section 18.3.5.4 and 9.7.1.1* which references NFPA 13 for required clearances below sprinkler deflectors.”
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N/a (42 CFR 418.110(d))
The inspectors’ words, 202 words
“Upon observation, there was no evidence the illumination and emergency power of a facility is provided consistent with the 2012 editions of the LSC of the National Fire Protection Association and NFPA 99. The provisions of the adopted edition of the Life Safety Code do not apply in a State if CMS finds that a fire and safety code imposed by State law adequately protects patients in hospices. New Construction During observations, 1. In the bathroom of Patient Room 6, the emergency call system pull cord was observed wrapped around the shower curtain and was not readily accessible which was not in compliances with NFPA 101 Life Safety Code, Section 18.3.4 which requires patient safety features, including nurse call systems, to be maintained and ensure accessibility and proper operation. 2. The manual fire alarm pull station located at the charge nurse desk was obstructed by a decorative item, limiting unobstructed access to the device. The obstruction could delay manual activation of the fire alarm system during an emergency event and was not in compliance with NFPA 101, 2012 Edition, Section 18.3.5.4.1, which references Section 9.6 and requires fire alarm systems to be installed, inspected, tested, and maintained in accordance with NFPA 72.”
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N/a (42 CFR 418.110(m)(2))
“Upon record review, the patient room refrigerator temperature had the following ≤ 32° logged, as follows: Patient Room #1: The inpatient room mini-refrigerator thermometer log read 32 ° (3/30/26) and 30 ° (3/31/26). Note- these temperatures were monitored using mercury-in-glass thermometer.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 8, 2026 | Reaccreditation inspection by the Accreditation Commission for Health Care | 15 deficiencies cited |
| Apr 10, 2024 | Complaint inspection by the state | No deficiencies cited |
| Apr 10, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 26, 1986.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.9 nurse care minutes per routine home care day, 7.2% of skilled nursing minutes at weekends and a visit near death for 94.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 55% at home, 14% in assisted living, 28% in a nursing facility, 3% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.9 min |
| Skilled nursing minutes at weekends | 7.2% |
| Visits near death | 94.2% of patients who died |
Who owns it?
- Comfort Bridge runs it.
- 16 owners or officers are people: Marianne Buss (managing employee (on the payroll), 0%); Kerri Davis (corporate director, 0%); Kerri Davis (runs it (operational or managerial control)); Ramiro Johnnie Martinez (corporate director, 0%); Jennifer Aberle (corporate director, 0%); Katrina Sue Einhellig (corporate director, 0%); Manried Diehl (corporate officer, 0%); Edith K Matesic (corporate director, 0%); Gary Premer (corporate director, 0%); Eugene Leroy Haffner (corporate director, 0%); Nathaniel Silas Chappelle (managing employee (on the payroll), 0%); William Beyers (corporate director, 0%); Mary Dellenbach (corporate director, 0%); Timothy Bowen (corporate officer, 0%); Lindsay Salazar (corporate director, 0%); Evan Hyatt (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Comfort Bridge | Runs it (operational or managerial control) | 0% | May 31, 2015 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.94% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 57.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 11 hospices CMS’s data show serving patients in ZIP code 80525, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 15.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Pathways Hospice This hospice | 15 |
| Banner Hospice of Northern Colorado | 0 |
| Compassus - Greater Denver | 3 |
| Accentcare of Colorado | 5 |
| Bristol Hospice - Noco | 2 |
| Optimal Hospice Care | 10 |
| Dignity Hospice of Colorado, LLC | 21 |
| Canyon Home Care & Hospice | 1 |
| Bloom Hospice | 1 |
| Choice Hospice | 15 |
| Canyon Home Care & Hospice of Loveland | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.