Hearth Record

Welby Way Home, LLC

A hospice in Canoga Park, California 91303

6912 Owensmouth Ave Suite 218, Canoga Park, California 91303. (310) 614-3640.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Dec 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 106 hospices serving ZIP code 91303 had 5.

The last inspection on record was on Dec 12, 2024: a reaccreditation inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Dec 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Dec 12, 2024: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 136 words

    “Upon patient record review, 2 of 14 records reviewed (Patient #2,3) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #2: The record indicated the following medication was ordered: Acetaminophen ES 500mg po 2 tabs as needed for mild/moderate pain every 4 hours. There was no evidence in the record not exceed 4 grams in a 24 hour period. COS. Patient #3: The medication profile had Oxygen 2-5 lpm via NC continuous, there was no evidence this matched the physician order. COS.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 113 words

    “Upon patient record review, 2 of 14 records reviewed (Patient #2, #3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #2: The record indicated the following medication was ordered: Acetaminophen ES 500mg po 2 tabs as needed for mild/moderate pain every 4 hours. There was no evidence in the order to not exceed 4 grams in a 24 hour period. COS. Patient #3: The record indicated a physician order on 12/07/24 for Oxygen 2LPM as needed for shortness of breath, there was no route of administration on the physician order. COS”

    Rule L0549. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(5))

    The inspectors’ words, 216 words

    “Upon patient record review, 3 of 14 records reviewed (Patient #1, #2, #3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #1: The plan of care summary indicated the patient had a CADD Pump in the home and the medication profile had no medication listed for the CADD Pump. The Administrator confirmed there was no CADD Pump in the home. COS. In addition, the record indicated the patient had the following DME and medical supplies ordered on 12/02/24: ensure, wipes, incontinent pads, diapers, sterile gloves, oxygen regulator, wheel chair, foot rest, suction machine, bed rails, oxygen cart, nebulizer and oxygen concentrator. There was no evidence of these items in the care plan. COS. Patient #2: The record indicated the patient had oxygen, oxygen tank, nebulizer, bariatric bed and air pressure mattress ordered on 12/06/24. There was no evidence of these items in the care plan. COS. Patient #3: The record indicated the patient had the following DME ordered on 9/9/24: wheel chair, breathing tubing, suction machine, overbed table, oxygen cannula, humidifiers, oxygen, oxygen concentrator, mattress, electric hospital bed, bed side rails. There was no evidence of these items in the care plan. COS.”

    Rule L0550. Standard-level.

  • Review of the plan of care (42 CFR 418.56(d))

    The inspectors’ words, 327 words

    “Upon patient record review, 7 of 14 (Patient #1,2,3,4,6,8,9) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient #1: The record indicated the IDG was scheduled on 11/20/24 and 12/04/24. There was no evidence of notes and or signatures from the Nurse, MD, Social Worker and/or Chaplain on these IDG dates and no evidence the IDG POC was updated with progress towards goals being met. COS. Patient #2: The record indicated the patient was admitted on 12/06/24. There was no evidence of an IDG meeting at the time of the survey. COS. Patient #3: The record indicated the IDG was scheduled on 11/06/24, 11/20/24 and 12/04/24. There was no evidence of notes and or signatures from the Nurse, MD, Social Worker and/or Chaplain on these IDG dates and no evidence the IDG POC was updated with progress towards goals being met. COS. Patient #4: The record indicated the IDG was scheduled on 08/21/24. There was no evidence of participation by the Social Worker and/or Chaplain and no evidence the IDG POC was updated with progress towards goals being met. COS. Patient #6: The record indicated the IDG was scheduled on 11/20/24. There was no evidence of participation by the MD, Nurse, Chaplain and/or Social Worker. In addition the attending physician was not updated and no evidence the IDG POC was updated with progress towards goals being met. COS. Patient #8: The record indicated the IDG was scheduled on 11/20/24. There was no evidence of participation by the Social Worker and/or Chaplain and no evidence the IDG POC was updated with progress towards goals being met. COS. Patient #9: The record indicated the IDG was scheduled on 11/20/24. There was no evidence of participation by the Social Worker and/or Chaplain and no evidence the IDG POC was updated with progress towards goals being met. COS.”

    Rule L0553. Standard-level.

  • Content (42 CFR 418.104(a)(2))

    “Upon patient record review, 1 of 14 records reviewed (Patient #8) did not have evidence that each patient record contains: • Signed copies of the notice of patient rights in accordance with 418.52 • Signed election statement in accordance with 418.24 Patient #8: The start of care was on 11/18/24. There was no evidence the patient was informed or allowed to request a copy of the Notice of Noncovered Items.”

    Rule L0673. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 12, 2024Reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jan 20, 2022.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 10.5 nurse care minutes per routine home care day, 16% of skilled nursing minutes at weekends and a visit near death for 85.7% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 94% at home, 6% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day10.5 min
Skilled nursing minutes at weekends16%
Visits near death85.7% of patients who died

Who owns it?

  • 9 owners or officers are people: Daisy Mae Ang (owns 5% or more directly, 99%); Daisy Mae Ang (managing employee (on the payroll), 99%); Daisy Mae Ang (runs it (operational or managerial control), 99%); Daisy Mae Ang (other role (CMS gives no detail), 99%); Ritche Joaquin Macias (owns 5% or more directly, 1%); Ritche Joaquin Macias (managing employee (on the payroll), 1%); Ritche Joaquin Macias (runs it (operational or managerial control), 1%); Ritche Joaquin Macias (other role (CMS gives no detail), 1%); Adam B Sherman (managing employee (on the payroll), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 76.47% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • Of the 106 hospices CMS’s data show serving patients in ZIP code 91303, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 5.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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