Hearth Record

Med Care Hospice Inc.

A hospice in Newbury Park, California 91320

2904 Theresa Drive, Suite 104a, Newbury Park, California 91320. (310) 721-1918.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 10 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

10 deficiencies cited in the last three years

The middle of the 68 hospices serving ZIP code 91320 had 5.5.

The last inspection on record was on Apr 5, 2024: a reaccreditation inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

10 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Apr 5, 2024: reaccreditation inspection by The Joint Commission10 deficiencies
  • Notice of rights and responsibilities (42 CFR 418.52(a)(1))

    “Observed in Record Review. In 3 of 8 patient records reviewed, it was noted that the 8 page consent form/benefit election had not been signed by the patient or a legal representative. In all three records the patient name was hand printed on the form but there was no signature. Review of agency policy Hospice Benefit Election stated the patient, caregiver, legal representative will sign the election form. This was discussed with the RN present for survey.”

    Rule L0502. Standard-level.

  • Patient outcome measures (42 CFR 418.54(e)(2))

    “Observed in Record Review. In 3 of 8 patient records reviewed, it was noted that narrative notes for certification and recertification were copied and pasted into the record. For example, in record review for home visit #3, record review #1 and #2, the MSW narrative note was identical on recertification and initial assessment. Additionally, for record review #2 the skilled nursing narrative was identical on recertification and initial assessment. This was discussed with the RN present on survey.”

    Rule L0535. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(1))

    The inspectors’ words, 157 words

    “Observed in Record Review. In 4 of 8 patient records reviewed, it was noted that in record review for home visit #2 the plan of care did not include any problems or interventions for chronic constipation which was documented in the IDG notes. In record review #1 the plan of care did not include any problems or interventions for documented issues of constipation, anxiety, increased blood pressure, onset of pain which were documented on the IDG notes. In record review #2 the plan of care did not include any problems or interventions for documented issue of onset of pain as documented in the IDG notes. In another example, it was noted that in record review for home visit #1 the plan of care was not updated to include a problem for constipation that was reported in two different IDG notes. This was discussed with the RN present on survey.This was reviewed with the RN present on survey.”

    Rule L0546. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 100 words

    “Observed in Record Review. In 2 of 8 patient records reviewed, it was noted that the plan of care did not contain all orders. For example, it was noted in record review #1 that there were no treatment orders for oxygen. There was an order for the concentrator but there was no liter flow rate or delivery method stated. Skilled nursing notes on admission assessment and subsequent visit notes indicated that the patient was using oxygen. In record review #4 there was no location of where to apply Voltaren gel. This was confirmed by the RN present in the office.”

    Rule L0549. Standard-level.

  • Performance improvement projects (42 CFR 418.58(d)(1))

    “Observed in Document Review. During discussion with the Alternate DPCS and review of QAPI meeting minutes, it was noted that there had not been any PIP’s initiated for the past 12 months. This was confirmed by the RN on site during survey and the Alternate DPCS.”

    Rule L0572. Standard-level.

  • Prevention (42 CFR 418.60(a))

    “Observed in Patient Home. In 2 of 3 home visits conducted, the LVN was observed spraying his equipment with Lysol disinfectant spray. He was also observed placing the equipment into his nursing bag while it was still wet. This was observed on home visit #1 and #2. Review of agency policy and discussion with the RN on site during the visit indicated that alcohol pads were to be used.”

    Rule L0579. Standard-level.

  • Recruiting and retaining (42 CFR 418.78(c))

    “Observed in Tracer Activities. During discussion with Volunteer Coordinator and document review it was noted that there was no documentation of recruitment efforts for the volunteer program. This was discussed with the RN present on survey.”

    Rule L0645. Standard-level.

  • Training (42 CFR 418.100(g)(1))

    “Observed in HR File Review. In 2 of 8 HR files reviewed, it was noted that for both the hospice Medical Director and the Alternate Medical Director there was no documentation in the HR file of orientation to the hospice organization. This was confirmed by the RN present on survey.”

    Rule L0661. Standard-level.

  • Content (42 CFR 418.104(a)(3))

    The inspectors’ words, 173 words

    “Observed in Record Review. In 4 of 8 patient records reviewed, it was noted in record review #1 there was an order to remove foley catheter on the visit after admission however there was no documentation in the record that the foley was removed. This was reviewed with the RN present on the survey. In record review #1 and #2, the IDG notes indicated that the patient had a thyroid impairment however this was not on the diagnosis list and there was no thyroid medication listed in the record. In record review for home visit #2 it was noted that there was documentation of the patient using oxygen on IDG notes over a period of three months however the patient did not have oxygen ordered or in use. In record review for home visit #3 it was noted that on the same date the nurses note on the IDG stated that the patient was wandering however the MSW note stated patient was bedbound. This was discussed with the RN present on the survey.”

    Rule L0674. Standard-level.

  • Use and mintenance of equipment and supplies (42 CFR 418.106(f)(3))

    “Observed in Document Review. In review of contract for the provision of durable medical equipment, it was noted that the company was not accredited by any accrediting organization. This was confirmed by the RN present on the survey.”

    Rule L0703. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 5, 2024Reaccreditation inspection by The Joint Commission10 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jul 2, 2021.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 78% at home, 9% in assisted living, 13% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • 4 owners or officers are people: Roman Inks (owns 5% or more directly, 100%); Roman Inks (corporate officer, 100%); Roman Inks (corporate director, 100%); Roman Inks (runs it (operational or managerial control), 100%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
  • 76.47% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 68 hospices CMS’s data show serving patients in ZIP code 91320, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5.5; this one had 10.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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