Hearth Record

MD Care Hospice

A hospice in Burbank, California 91502

303 N Glenoaks Blvd, Suite 207, Burbank, California 91502. (747) 248-7000.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 9 deficiencies in 1 month of the last 36. Last cited Nov 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 159 hospices serving ZIP code 91502 had 5.

The last inspection on record was on Nov 12, 2025: an initial inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

9 deficiencies in 1 month of the last 36. Last cited Nov 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Nov 12, 2025: initial inspection by the Accreditation Commission for Health Care9 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(4))

    The inspectors’ words, 151 words

    “Upon patient record review, 5 of 14 (Patient #1, 8, 9, 10 and 14) did not have evidence in the patient record that the comprehensive assessment takes into consideration the imminence of death. Patient 1: The comprehensive assessment on 10/22/25 does not show evidence of imminence of death assessed by SN. COS with updated visit note. Patient 8: The comprehensive assessment on 09/18/25 does not show evidence of imminence of death assessed by SN at SOC. COS with updated visit note. Patient 9: The comprehensive assessment on 08/04/25 does not show evidence of imminence of death assessed by SN at SOC. COS with updated visit note. Patient 10: The comprehensive assessment on 07/31/25 does not include evidence of imminence of death assessed by SN at SOC. COS with updated visit note. Patient 14: The comprehensive assessment on 8/22/2024 does not include evidence of imminence of death assessed by SN at SOC.”

    Rule L0528. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 136 words

    “Upon patient record review, 2 of 14 (Patient #2 and 3) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: Patient 2: Upon home visit, the medication profile contains multiple orders for Acetaminophen 500 mg tabs every 6 hours prn and Acetaminophen 650mg rectal suppository every 6 hour prn with no limit to not exceed in a 24 hours period. COS with updated physician order. Patient 3: Upon home visit, the medication profile contains multiple orders for Acetaminophen 500 mg tabs every 6 hours prn and Acetaminophen 650mg rectal suppository every 6 hour prn with no limit to not exceed in a 24 hours period. COS with updated physician order.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 106 words

    “Upon patient record review, 1 of 14 (Patient # 5) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient 5:The initial POC 10/23/25 contains an order for Xarelto with no evidence of risk for bleeding noted on POC. COS with update to POC to include risk for bleeding.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 184 words

    “Upon patient record review, 3 of 14 (Patient # 2, 3 and 6) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 2: The updated POC on 11/3/25 contains multiple orders for Acetaminophen 500 mg tabs every 6 hours prn and Acetaminophen 650mg rectal suppository every 6 hour prn with no limit to not exceed in a 24 hours period. COS with updated physician order. Patient 3: The updated POC on 11/3/25 contains multiple orders for Acetaminophen 500 mg tabs every 6 hours prn and Acetaminophen 650mg rectal suppository every 6 hour prn with no limit to not exceed in a 24 hours period. COS with updated physician order. Patient 6: Initial POC on 10/18/25 contains wound care orders without frequency and who will provide wound care. Wound care instructions and care is being provided once weekly from Onmi wound care physicians and twice weekly by agency nurse. COS with updated orders for frequency and who will provide wound care and POC updated.”

    Rule L0549. Standard-level.

  • Review of the plan of care (42 CFR 418.56(d))

    The inspectors’ words, 196 words

    “Upon patient record review, 4 of 14 (Patient # 7, 8, 9, and 10) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient 7: The initial POC on 10/14/25 contains problems/goals/interventions that have not been updated with target dates to meet by 10/28/25 for all issues including pain, edema, gastro, bowel elimination, genital-urinary and skin. COS with updated target dates to POC. Patient 8: The updated POC on 11/03/25 contains problems/goals/interventions that have not been updated with target dates to meet by 10/2/25 for all issues including pain, respiratory, and skin integrity. COS with updated target dates to POC. Patient 9: The updated POC on 11/03/25 contains problems/goals/interventions that have not been updated with target dates to meet by 08/18/25 for all issues including pain, respiratory, and skin integrity. COS with updated target dates to POC. Patient 10: The updated POC on 11/03/25 contains problems/goals/interventions that have not been updated with target dates to meet by 08/14/25 for all issues including pain, respiratory, and skin integrity. COS with updated target dates to POC.”

    Rule L0553. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    “Upon patient record review, 1 of 14 (Patient # 5) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 5: The initial POC on 10/23/25, contains orders for SN visits once weekly. There is evidence of both an LVN and RN visit being made the week of 11/02/25 and the week of 10/26/25. COS with order obtained to increase SN visits to twice weekly and POC updated.”

    Rule L0555. Standard-level.

  • Prevention (42 CFR 418.60(a))

    “Upon observation and home visit, 1 of 3 (Patient #2) there was no evidence the hospice follows acceptable standards of practice to prevent the transmission of infections and communicable diseases, including standard precautions. Upon home visit, the SN does not show evidence of following agency bag technique policy by reaching into nursing bag with gloved hands following the cleaning of equipment prior to removing gloves and completing hand hygiene.”

    Rule L0579. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(2))

    “Upon patient record review 1 of 14 (Patient # 1) did not have evidence documentation in the patient record that a hospice aide provides services that are: Patient 1: The aide POC was developed on 10/22/25 with aides weekly and there is no evidence of aide visits being completed in the EMR the week of 10/22, 10/26 and 11/2/25. COS with aide completing visit documentation.”

    Rule L0626. Standard-level.

  • Authentication (42 CFR 418.104(b))

    The inspectors’ words, 158 words

    “Upon patient record review, 3 of 14 (Patient # 1, 2 and 9) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 1: The comprehensive assessment on 10/22/25 and follow up visit on 11/2/25 do not show evidence of electronic date and signature by SN. COS with signature with approval of visit notes. Patient 2: The SN visit notes on 10/30/25 and 10/31/25 do not show evidence of electronic signature and date by SN. COS with signature with approval of visit notes. Patient 9: The medication list on 8/04/25 contains orders for NTE with Acetaminophen. NTE is not an agency accepted abbreviation per agency policy 6-023 for not to exceed. COS with update to medication list.”

    Rule L0679. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Nov 12, 2025Initial inspection by the Accreditation Commission for Health Care9 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Oct 31, 2020.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.3 nurse care minutes per routine home care day, 3.8% of skilled nursing minutes at weekends and a visit near death for 69.7% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 75% at home, 18% in assisted living, 7% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day9.3 min
Skilled nursing minutes at weekends3.8%
Visits near death69.7% of patients who died

Who owns it?

  • 6 owners or officers are people: Rimoun Ibrahim Makhlouf (owns 5% or more directly, 55%); Rimoun Ibrahim Makhlouf (corporate officer, 55%); Brandon Arbiter Abdullatif (owns 5% or more directly, 45%); Brandon Arbiter Abdullatif (corporate officer, 45%); Brandon Arbiter Abdullatif (corporate director, 45%); Brandon Arbiter Abdullatif (runs it (operational or managerial control), 45%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 92.45% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • Of the 159 hospices CMS’s data show serving patients in ZIP code 91502, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 9.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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