Hearth Record

Prime Care Hospice Inc.

A hospice in Glendale, California 91201

1540 W Glenoaks Blvd #203, Glendale, California 91201. (818) 937-2666.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 185 hospices serving ZIP code 91201 had 4.

The last inspection on record was on Jan 28, 2025: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Mar 6, 2024: follow-up inspection by The Joint Commission3 deficiencies

  • Patient outcome measures (42 CFR 418.54(e)(2))

    “Observed in Record Review. In 1 of 4 patient records reviewed, During RR#1 it was noted the RN recertification clinical assessment summary in November 2023 was identical to the recertification assessment summary in February 2024. This was reviewed with the organization leadership.”

    Rule L0535. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(2))

    The inspectors’ words, 126 words

    “Observed in Record Review. In 3 of 4 patient records reviewed, During RR#2 it was noted the spiritual counselor (SC) frequency on the POC was 1 visit/month. During October 2023-February 2024 it was noted the SC made phone call visits per the family request and documented the findings of the phone calls at the IDG meetings. During RR#1 it was noted the SC made phone call visits to the patient and family in December 2023-Feburary 2024. During RR#3 it was noted the SC made phone call visits to the patient and caregivers in October 2023-December 2023 and February 2024. The POCs were not updated by the IDG to include phone calls in addition to onsite visits for the SC. This was discussed with the organization leadership.”

    Rule L0547. Standard-level.

  • Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))

    “Observed in Individual Tracer. In 1 of 1 home visits conducted, During HV#1 it was noted the admission packet information patient/caregiver instruction section for disaster mitigation and preparedness included information in the case of an earthquake and COVID-19 care and isolation. The organization HVA listed areas of prioritized vulnerability were COVID-19 and fires. The admission packet did not contain information on wild fire safety and preparedness. This was discussed with the organization leadership.”

    Rule L0702. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jan 28, 2025Complaint inspection by the stateNo deficiencies cited
Jul 25, 2024Complaint inspection by the stateNo deficiencies cited
Mar 6, 2024Follow-up inspection by The Joint Commission3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Sep 18, 2020.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.2 nurse care minutes per routine home care day, 9% of skilled nursing minutes at weekends and a visit near death for 60% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day9.2 min
Skilled nursing minutes at weekends9%
Visits near death60.0% of patients who died

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 84.38% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • Of the 185 hospices CMS’s data show serving patients in ZIP code 91201, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 185 hospices CMS lists serving ZIP code 91201
PlaceDeficiencies, 3 years
United Hospice Inc.Not given
Community Professional Hospice Care, LLC3
Central Hospice, Inc.Not given
Procare Hospice, Inc.Not given
Prime Care Hospice Inc. This hospice3
Holistic Hospice Care Services, Inc.9
Angels Protection Hospice, Inc.12
Approved Hospice Care, Inc.5
Statewide Hospice, Inc.2
Chosen Hospice Care5
Bright Palliative and Hospice, Inc.1
Hospice of Gentle Care, Inc.6

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.