Hearth Record

Holistic Hospice and Palliative Care, Inc.

A hospice in Burbank, California 91502

105 West Alameda Ave, Suite 218, Burbank, California 91502. (818) 563-9300.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 159 hospices serving ZIP code 91502 had 5.

The last inspection on record was on Dec 14, 2023: an initial inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Dec 14, 2023: initial inspection by The Joint Commission5 deficiencies

  • Initial & comprehensive assessment of patient (42 CFR 418.54)

    “Observed in Record Review. In 1 of 5 patient records reviewed, it was noted that the hospice had not conducted and documented a patient-specific comprehensive assessment. For example, in record RRHV#1 the initial spiritual assessment was not documented. This was confirmed with the owner present.
”

    Rule L0520. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    “Observed in Record Review. In 1 of 5 patient records reviewed, it was noted that the plan of care did not include all services needed for the palliation and management of the terminal illness and related conditions. For example, in record RRDC#1 the nurse charted during a visit that the patient’s pain was a 5/10 and she administered Tramadol. The plan of care did not include Tramadol as a treatment and there were no supplemental orders documented. This was confirmed with the owner present.”

    Rule L0549. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    “Observed in Record Review. In 1 of 5 patient records reviewed, it was noted that care was not provided according to the patient’s individualized plan of care. For example, in record RRDC#1 the POC included skilled nurse visits 2 times a week and the record included documentation of nurse visits 1 time a week. This was discussed with the owner present. 
”

    Rule L0555. Standard-level.

  • Counseling services (42 CFR 418.64(d)(1)(iv))

    “Observed in Record Review. In 2 of 2 patient records reviewed, it was noted that the hospice had not developed a bereavement plan of care that specifies the type of bereavement services to be offered and the frequency of service delivery. For example, in records RRDC#1 and RRDC#2 the post death assessment was completed, however there was no documented POC. The areas for goals and interventions were blank. This was discussed with the owner present.”

    Rule L0596. Standard-level.

  • Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))

    The inspectors’ words, 123 words

    “Observed in Patient Home. In 1 of 1 home visits conducted, that included oxygen therapy, it was noted that the education and training provided to the patient by the organization did not include information on the safe and effective use and maintenance of medical equipment by the organization. For example, during visit RRHV#1 the surveyor questioned the caregivers/family on care of the oxygen equipment and the caregivers reported that the DME company comes to the home once a year to do it, they were unaware of any needed upkeep. The nurse stated the same. The concentrator had an exterior filter that required upkeep. The record did not contain documentation of care of medical equipment. This was discussed with the nurse and owner present.”

    Rule L0702. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 14, 2023Initial inspection by The Joint Commission5 deficiencies cited

Is it certified?

  • Medicare-certified hospice since May 6, 2020.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 159 hospices CMS’s data show serving patients in ZIP code 91502, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 5.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 159 hospices CMS lists serving ZIP code 91502
PlaceDeficiencies, 3 years
Active Hospice Care, Inc.5
Valley’s Best Hospice, Inc.16
Lakeview Hospice Care Inc.25
California Hospice Corp.2
Encore Hospice, Inc.Not given
Faith in Angels Hospice0
Visiting Nurses Hospice, Inc.Not given
American Hospice, Inc.16
Healing Hands Care, Inc.Not given
A-1 Hospice Care Inc.5
Regal Hospice Health, Inc.7
Visiting Angels Hospice, Inc.2

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.