American Hospice Care, Inc.
A hospice in Bakersfield, California 93304
930 Oak Street, Suite B, Bakersfield, California 93304. (661) 304-9373.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 49 hospices serving ZIP code 93304 had 7.
The last inspection on record was on Dec 5, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Dec 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Dec 5, 2024: reaccreditation inspection by The Joint Commission7 deficiencies
-
Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
“Observed in Patient Home. In 1 of 3 home visits surveyor observed that the medication profile in patient’s home did not indicate the specific dose to administer for liquid Lorazepam. For example, in HV#2 the medication profile listed the medication concentration for liquid Lorazepam as 2mg per ml in the medication dose section. This was reviewed with the organization’s Director of Nursing.”
-
Content of plan of care (42 CFR 418.56(c)(3))
“Observed in Record Review. In 1 of 10 records reviewed, surveyor observed that the goal for pain relief was not measurable and did not have an appropriate timeframe for achieving the expected outcome. For example, the plan of care goal for pain relief for RRHV#2 stated patient will remain at a comfortable level during care. This was reviewed with the Director of Nursing.”
-
Prevention (42 CFR 418.60(a))
“Observed in Patient Home. In 1 of 3 home visits surveyor the clinician did not comply with the current CDC and/or WHO hand hygiene guidelines. For example, in HV#2 the clinician did not wash hands after removing gloves that were used to perform wound care and before applying new gloves to continue wound care. This was verified by the organization’s Director of Nursing.”
-
Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
“Observed in Patient Home. In 1 of 3 home visits the hospice aide failed to provide services per the aide plan of care. For example, In HV#1 surveyor observed the aide perform vital signs (blood pressure and temperature), however, performing vital signs was not a task ordered in the hospice aide plan of care. This was reviewed with the Director of Nursing.”
-
Training (42 CFR 418.100(g)(3))
“Observed in Record Review. In 4 of 7 HR records reviewed, surveyor observed that the annual competency evaluations had not been completed per the organization’s policy. This was reviewed with the Administrator.”
-
Initial certification of terminal illness (42 CFR 418.102(b))
“Observed in Record Review. In 7 of 10 records reviewed surveyor observed that the Medical Director did not address how the patients met the criteria for a terminal diagnosis of 6 months or less if the illness runs its normal course based on current subjective and objective findings, medication and treatment orders, and information about the medical management of patients’ conditions related to the terminal diagnosis. This was reviewed with the Director of Nursing.”
-
Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
“Observed in Patient Home. In 1 of 3 home visits surveyor that the organization did not ensure effective education and training related to oxygen storage was completed. For example, during the home visit HV#2 an oxygen tank was observed standing upright in a small room closet. This was reviewed with the Director of Nursing.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 5, 2024 | Reaccreditation inspection by The Joint Commission | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Apr 14, 2018.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17.4 nurse care minutes per routine home care day, 9.8% of skilled nursing minutes at weekends and a visit near death for 82.1% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 70% at home, 30% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.4 min |
| Skilled nursing minutes at weekends | 9.8% |
| Visits near death | 82.1% of patients who died |
Who owns it?
- 9 owners or officers are people: Wesley Lum (corporate officer, 100%); Wesley Lum (corporate director, 100%); Wesley Lum (managing employee (on the payroll), 100%); Wesley Lum (owns 5% or more directly, 50%); Arnida Lum (owns 5% or more directly, 50%); Wesley Lum (runs it (operational or managerial control)); Arnida Lum (corporate officer); Arnida Lum (corporate director); Arnida Lum (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 34.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 49 hospices CMS’s data show serving patients in ZIP code 93304, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| American Hospice Care, Inc. This hospice | 7 |
| Hoffmann Hospice | 3 |
| Bristol Hospice - Bakersfield | 0 |
| Gentiva | 18 |
| Traditions Health | 2 |
| Bakersfield Community Hospice, Inc. | 4 |
| Ararat Hospice Care, Inc. | 7 |
| Aasta Hospice | 21 |
| American Compassionate Hospice Care Inc. | 11 |
| Adventist Health Home Care Services | 1 |
| Solace Hospice Care Inc. | 5 |
| Saviors of Hope Hospice | 20 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.