Hearth Record

California’s Best Hospice Services, Inc.

A hospice in Fullerton, California 92831

2495 E Orangethorpe Ave Ste 100, Fullerton, California 92831. (714) 991-0909.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 7 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

7 deficiencies cited in the last three years

The middle of the 83 hospices serving ZIP code 92831 had 8.

The last inspection on record was on Jul 17, 2025: a reaccreditation inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

7 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jul 17, 2025: reaccreditation inspection by The Joint Commission7 deficiencies

  • EP Training Program (42 CFR 418.113(d)(1)(iii))

    “Observed in HR File Review. In 1 out of 1 HR files, the organization did not provide emergency preparedness training at least every 2 years. Example: In HR#7, the last documented Emergency Management training for the Volunteer’s was in 2022. This was confirmed by the agency Administrator.”

    Rule E0037. Standard-level.

  • EP Testing Requirements (42 CFR 418.113(d)(3)(iii))

    “Observed in Tracer Activities. The organization did not review and make necessary updates to the HVA and Emergency plan based on opportunities for improvement following a recent information technology outage. Example: The agency’s electronic medical record platform (Hospice MD) experienced an outage lasting several days in May resulting in the agency activating its Emergency downtime procedures. The agency did not document the incident and create an after action report related to the actual event. This was confirmed with the DPCS.”

    Rule E0039. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(5))

    “Observed in Tracer Visit. In 2 of 3 wound records, the organization did not perform reassessments of patient per policy. Example: In RRNHV#2, the patient’s Stage IV wound was not measured weekly per policy. There were no wound measurements documented on weekly visits during benefit period 7. In RRNHV#6, the patient’s wound was not measured weekly per policy. There were no wound measurements documented since the admission visit. This was confirmed by the DPCS.”

    Rule L0529. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 104 words

    “Observed in Tracer Visit. In 3 out of 5 records reviewed, the hospice plan of care goals were not measurable. Examples found in RRHV#1 included: Patient will have relief of discomfort; Patient will have improved respiratory comfort; Patient, family and PCG will verbalize/express understanding of medication /treatment orders and side effects. Examples found in RRNHV#8 included: Patient will be comfortable; Patient will be able to sleep at night; Patient will be able to cope with changes; Family will have adequate coping skills. Example found in RRHV#2 included: Patient will achieve optimum level of comfort and safety daily . This was confirmed by the DPCS.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(1))

    The inspectors’ words, 107 words

    “Observed in Tracer Visit. In 1 of 7 records reviewed, the plan of care was not updated to include all services needed for the palliation and management of the terminal illness and related conditions, including Interventions to manage symptoms. Example: In RRHV#2, on 6/28/25 the patient was reported by the family to be positive for COVID. The patient was symptomatic with increased need for prn O2. The patient’s caregiver was presented with the option of Paxlovid but declined. The 7/2/25 IDG did not address the change in condition and there were no new problems or goals entered to address the change. This was confirmed by the DPCS.”

    Rule L0546. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    “Observed in Tracer Visit. In 1 of 2 records reviewed, the drugs and treatment necessary to meet the needs of the patient were not defined. Example, In RRHV#1, there are multiple PRN medications to address pain which included Tylenol 500 mg tabs, Tylenol 325 mg tabs, and tramadol. However the orders did not clarify when each medication was to be administered. This was confirmed by the DPCS.”

    Rule L0549. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    The inspectors’ words, 117 words

    “Observed in Tracer Visit. In 3 out of 5 records, the organization did not ensure that the care and services were provided in accordance with the plan of care. Examples: In RRNHV#8, there were 2 missed aide visits in week one of admission. The nursing frequency for RRNHV#8 was 1 time per week. However, 2 routine nursing care visits were made in week 1. Three routine nursing visits were made in week 2. Two routine care visits were made in weeks 3, 4, and 5. In RRHV#1 and extra nursing visit was made in week #8 of BP2. In RRHV#2, an extra visit was made in week 6 of BP 10. This was confirmed with the DPCS.”

    Rule L0555. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 17, 2025Reaccreditation inspection by The Joint Commission7 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jan 28, 2016.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 11% at home, 89% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • 5 owners or officers are people: Marites V Jarcia (owns 5% or more directly, 100%); Marites V Jarcia (corporate officer, 100%); Marites V Jarcia (corporate director, 100%); Marites V Jarcia (managing employee (on the payroll), 100%); Marites V Jarcia (runs it (operational or managerial control), 100%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 83 hospices CMS’s data show serving patients in ZIP code 92831, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 8; this one had 7.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 83 hospices CMS lists serving ZIP code 92831
PlaceDeficiencies, 3 years
California’s Best Hospice Services, Inc. This hospice7
Hospice of Peace, Inc.27
Life Touch Care34
Adjustable Care Life Inc.7
Vitas Healthcare Corporation of California3
Providence at Home With Compassus Hospice Care Orange County5
Bristol Hospice-Orange County8
Silverado Hospice Inc.16
Bristol Hospice- Greater Los Angeles8
Evergreen Hospice Care, Inc.5
Five Star Home Hospice3
Kaiser Foundation Hospital Anaheim Hospice2

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.