Unique Hospice and Palliative Care, Inc.
A hospice in Arcadia, California 91007
711 W. Camino Real Ave #205, Arcadia, California 91007. (626) 335-7077.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 111 hospices serving ZIP code 91007 had 5.
The last inspection on record was on May 23, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 23, 2025: reaccreditation inspection by The Joint Commission5 deficiencies
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 101 words
“Observed in Record Review. In 1 of 10 records reviewed, surveyor noted that the organization failed to formulate a written plan of care based on the patient’s goals and the time frames, settings, and services required to meet those goals. For example in RRHV#2, for the problem of pain, the goal stated Pt will experience a comfortable, peaceful, and safe stay in his/her environment of choice while on hospice over the next month, for the problem of altered skin intergrity, the goal stated The patient heel will remain free from sign and symptoms of infection. This was reviewed with the Administrator.”
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Coordination of services (42 CFR 418.56(e)(4))
“Observed in Record Review. In 1 of 10 records reviewed, the surveyor noted that the organization failed to provide interdisciplinary, collaborative care, treatment, or services. For example, in NHV#4, the patient/patient representative elected patient’s pcp as patient’s attending physician, however, there is no evidence/documentation that the attending physician was kept informed on patient’s condition and updates to patient’s plan of care. This was reviewed with the Administrator.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 139 words
“Observed in Patient Home. In 1 of 3 home visits, surveyor noted that the organization failed to implement activities for the prevention and control of infections and communicable diseases. In HV#1, the HHA failed to adhere to infection control and prevention protocol per the organization’s policy. For example, the aide disinfected her hands and applied gloves prior to providing patient care per the policy, however, after providing care to the patient, the aide discarded soiled under-pads and removed dirty linen from the patient’s bed, then the aide removed her gloves, entered her nursing bag to retrieve a new pair of gloves before disinfecting her hands, and then the aide donned the new pair of gloves without disinfecting her hands and proceeded to continue bathing the patient, increasing the risk of spreading infectious material. This was reviewed with the Administrator.”
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Level of activity (42 CFR 418.78(e))
The inspectors’ words, 156 words
“Observed in Tracer Activities. During the Volunteer Program Review, surveyor noted that the organization failed to provide day-to-day administrative or direct patient care by volunteers in an amount that equals 5% of the total patient care hours of all paid hospice employees and contract staff over the last 3 years. The organization has since implemented a performance improvement plan for the Volunteer Program that has resulted in marked improvement, demonstrating a trend towards meeting the 5% of the total patient care hours being met by volunteers. For example, in 2024, the percentage of total patient care hours by a volunteer reported by the organization rose from 1.7% at the beginning of the year to 2.5% at the end of the year, and in 2025, the percentage of total patient care hours by a volunteer reported by the organization rose from 0.7% at the beginning of the year to 3.46% currently. This was reviewed with the Administrator.”
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Serving the hospice patient and family (42 CFR 418.100(a)(1))
“Observed in Patient Home. in 1 of 3 home visits, the surveyor failed to respect, protect, and promote the patient’s rights. For example in HV#3, the aide began removing patient’s clothing to provide a bed bath before closing the window blinds, adjacent to the neighboring home, in patient’s room. This was reviewed with the Administrator and Director of Patient Care Services.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 23, 2025 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 10, 2015.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.5 nurse care minutes per routine home care day, 5.6% of skilled nursing minutes at weekends and a visit near death for 91.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 66% at home, 23% in assisted living, 11% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.5 min |
| Skilled nursing minutes at weekends | 5.6% |
| Visits near death | 91.7% of patients who died |
Who owns it?
- 6 owners or officers are people: Aditaim Lopez Martinez (managing employee (on the payroll), 100%); Thuy Van L Nguyen (managing employee (under contract), 100%); Avraham Panahi (owns 5% or more directly, 100%); Avraham Panahi (corporate officer, 100%); Avraham Panahi (corporate director, 100%); Avraham Panahi (managing employee (on the payroll), 100%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 95% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 86.11% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 17% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 111 hospices CMS’s data show serving patients in ZIP code 91007, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Unique Hospice and Palliative Care, Inc. This hospice | 5 |
| Reachwell Hospice Care, Inc. | 23 |
| Fortuna Hospice Inc. | Not given |
| Assurance Hospice, Inc. | Not given |
| Hospice of Grace and Palliative Care Inc. | 6 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Kaiser Foundation Hospital Los Angeles - Hospice | 3 |
| Vnacare | 9 |
| Vitas Healthcare Corp | 18 |
| Mission Hospice | 15 |
| Roze Room Hospice of the Valley | 2 |
| Verdugo Hospice Care Center | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.