Agape Hospice & Palliative Care LLC
A hospice in Torrance, California 90505
23001 Hawthorne Blvd Suite 200, Torrance, California 90505. (213) 234-5535.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 100 hospices serving ZIP code 90505 had 9.
The last inspection on record was on Oct 24, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 24, 2024: reaccreditation inspection by The Joint Commission7 deficiencies
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EP Training Program (42 CFR 418.113(d)(1)(i))
“Observed in Record Review. During the Volunteer Tracer/Record review, the surveyor noted that documentation of initial (as part of onboarding orientation) Emergency Management (EM) training for volunteers was unavailable. Discussion with organization leadership indicated that while volunteers are provided EM training like that of employed staff, a method for documentation of the EM training of volunteers was not in place.
”
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Content of plan of care (42 CFR 418.56(c)(1))
The inspectors’ words, 133 words
“Observed in Record Review. In 1 of 16 patient records reviewed, During RR# 1’s patient record review it was noted the organization had not updated the plan of care interventions to manage symptoms. For example: review of RR# 1’s start of care plan of care and five subsequent plans of care revealed interventions for the Medical Social Worker (MSW) that included visit with patient once a month for psychosocial follow up. -Assist family with grieving process. -Assist in coping anticipated loss -Attentive listening. -Counsel for coping mechanisms -Encourage expressions of emotion and feeling. -Encourage participation in the plan of care. However, review of the Plan of care dated approximately 12 days after the start of care revealed the MSW services were declined. This was reviewed, discussed, and validated with the Administrator and DPCs.”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 118 words
“Observed in Record Review. In 14 of 16 patient records reviewed, During RR# 1, RR# 2, RR# 3, RR# 4, RR# 5, RR# 6, RR# 7, RR# 9, RRHV# 1, RRHV# 1, RRHV# 3, RRHV# 4, RRD/C# 1, and RRD/C# 2’s patient records review it was noted the organization had not ensured the patients’ plans of care included a statement of the scope and frequency of the services necessary to meet the patient’s and family’s needs. For example: review of 14 of 16 patient records revealed Skilled Nurse, Medical Social Worker (MSW), and/or Chaplain with PRN [as needed] visits with no indication for the as needed visits. This was reviewed, discussed, and validated with the Administrator and DPCS.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 99 words
“Observed in Record Review. In 10 of 16 patient records reviewed, During RR# 1, RR# 3, RR# 4,RR# 5, RR# 6, RR# 7, RR# 8, RRHV# 1, RRHV# 2, RRHV# 3’s patient records review it was noted the organization had not ensured the plan of care included medications and treatments necessary to meet the patient’s needs. For example: review of patients’ plans of care revealed an order for O2 at 2-5 Liters per nasal cannula as needed for shortness of breath. However, there were no specific parameters provided. This was reviewed, discussed, and validated with the Administrator and DPCS.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 92 words
“Observed in Patient Home. In 1 of 4 home visits conducted, In SNF visit #1 It was observed during patient care that the LVN did not follow the agency’s hand hygiene policy which included hand hygiene between glove change. During patient care the LVN did not use hand sanitizer in between changing gloves as evidences by: in between vital signs and skin assessment, the LVN removed her gloves and reapplies new ones without using hand sanitizer. This was reviewed and validated by LVN and she agreed. This was also validated with leadership”
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Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
“Observed in Patient Home. In 2 of 4 home visits conducted, During HV # 2 and HV # 4 it was observed that the back up oxygen tank was upright in a stand in the clothes closet . HCO did not provide education to the board of care staff on the safe storage of oxygen cylinders in the home.
”
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Coordination of services (42 CFR 418.112(e)(3)(i))
“Observed in Patient Home. In 1 of 1 home visits conducted in the Skilled Nursing Facility, During HV#1 conducted at the Skilled Nursing Facility it was observed that HCO did not provide the SNF with a plan of care, this was validated with the LVN during the visit. It was also validated by Leadership”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 24, 2024 | Reaccreditation inspection by The Joint Commission | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 8, 2015.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.2 nurse care minutes per routine home care day, 11.3% of skilled nursing minutes at weekends and a visit near death for 87.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 86% at home, 11% in assisted living, 3% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.2 min |
| Skilled nursing minutes at weekends | 11.3% |
| Visits near death | 87.7% of patients who died |
Who owns it?
- Aim & L, LLC owns 100% directly since May 27, 2014.
- Aim & L, LLC runs it.
- 8 owners or officers are people: Larisa M Louka (owns 5% or more through other companies, 50%); Larisa M Louka (corporate officer, 50%); Larisa M Louka (managing employee (on the payroll), 50%); Mark E Louka (owns 5% or more through other companies, 50%); Mark E Louka (corporate officer, 50%); Mark E Louka (managing employee (on the payroll), 50%); Sanjivan Kohli (managing employee (under contract)); Pooya Mobasseri (managing employee (under contract), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Aim & L, LLC | Owns 5% or more directly | 100% | May 27, 2014 |
| Aim & L, LLC | Runs it (operational or managerial control) | 100% | May 27, 2014 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 67% rated it 9 or 10 out of 10, and 66% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 95.02% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 22.6% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 100 hospices CMS’s data show serving patients in ZIP code 90505, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 9; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Torrance Memorial Hospice | 4 |
| Agape Hospice & Palliative Care LLC This hospice | 7 |
| Vc Hospice, Inc. | 3 |
| A Care Hospice Inc. | 10 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Vitas Healthcare Corporation of California | 23 |
| Hope International Hospice, Inc. | 18 |
| Cherish Hospice | 9 |
| High Quality Hospice Care | 7 |
| Global Hospice Care | 25 |
| 1 Heart Hospice and Palliative Care, Inc. | 4 |
| Diamond Hospice Services Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.