Promise Hospice, Inc.
A hospice in Los Angeles, California 90006
2140 W Olympic Blvd Suite 326, Los Angeles, California 90006. (310) 205-2587.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 8 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 213 hospices serving ZIP code 90006 had 5.
The last inspection on record was on Jul 24, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 24, 2025: reaccreditation inspection by The Joint Commission8 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Record Review. In 1 of 14 patient records reviewed, it was noted by the nurse surveyor that the initial bereavement risk assessment was not completed as part of the comprehensive assessment. For RRNHV#1, the initial bereavement risk assessment was completed by the Medical Social Worker three months after the patient’s admission. Finding was verified by the CEO/Administrator and the Office Manager.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 108 words
“Observed in Record Review. In 10 of 10 patient records reviewed, for all active records, the nurse surveyor noted that the goals were not measurable or individualized. For example, RRHV#1, “Pt will verbalize and/or express decreased episodes of SOB at rest,” and RRHV#3, “Comfort will be promoted as skin integrity changes throughout disease and dying process” There were no short-term goals at start of care to address issues of immediate needs such as understanding medication management, symptom management, pain management, or safety. Dates for achieving goals were al at the end of the certification period. Finding was verified with CEO/Administrator and the Director of Patient Clinical Services (DPCS).”
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Content of plan of care (42 CFR 418.56(c)(2))
“Observed in Record Review. In 1 of 10 patient records reviewed, for active patients, it was noted by the nurse surveyor that PRN frequencies for the skilled nurse, medical social worker, and spiritual counselor did not have a reason for when to make the as needed PRN visits (they were not qualified). For RRNHV#6, all PRN visit frequencies were quantified for a number of how many could be made, but not for the reason in which they would be made. Finding was verified by the CEO/Administrator and the DPCS.”
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Content of plan of care (42 CFR 418.56(c)(4))
“Observed in Record Review. In 1 of 10 patient records reviewed, for active patients it was noted by the nurse surveyor that for RRNHV#5, the patient had a foley catheter, however, there was no doctor order for when the foley should be changed or maintained. Finding was verified by the DPCS.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 113 words
“Observed in Patient Home. In 2 of 3 home visits conducted, it was noted by the nurse surveyor that for RRHV#1, the patient had and oxygen concentrator and had PRN oxygen ordered, however the oxygen concentrator in the room did not have tubing attached or anywhere in the room. RRHV#2, the patient had a backup oxygen cylinder in her room at the foot of the bed, it was in a stand, but did not have a regulator or tubing. Additionally, she did not have a concentrator in her room as noted on the plan of care. Findings were verified by the Administrator/CEO and the DPCS Services who were present on the home visit.”
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Review of the plan of care (42 CFR 418.56(d))
“Observed in Record Review. In 8 of 10 patient records reviewed, for active patients it was noted by the surveyor that the interdisciplinary meeting notes reflecting updates to the comprehensive plan of care were not completed by the Registered Nurse for the last IDG for RRHV#1, RRHV#2, RRHV#3, RRNHV#1, RRNHV#4, RRNHV#5, RRNHV#6, or RRNHV#7. Finding was verified by the Office Manager, the DPCS, and the CEO/Administrator.”
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Content (42 CFR 418.104(a)(7))
The inspectors’ words, 113 words
“Observed in Patient Home. In 1 of 3 home visits conducted, the nurse surveyor observed that the medication profile was inaccurate. During RRHV#2 it was noted that the medication profile did not accurately reflect the medications that the patient was taking. The patient had an Albuterol Sulfate Inhaler in her medication box that she was taking PRN for SOB or wheezing; however this was not noted on the medication profile in her EMR. Additionally, she also had Diphenpoxylate-Atrop 2.5, 1 tab every six hours as needed for diarrhea which was also not reflected in the EMR. Finding was verified by the Administrator/CEO and the DPCS Services who were present on the home visit.”
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Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
“Observed in Patient Home. In 1 of 3 home visits conducted, it was noted by the nurse surveyor that for RRHV#1 two back up small oxygen tanks were stored standing up on a shelf in a closed, locked, unventilated closet in the hallway outside the patient room. Finding was verified by the Administrator/CEO and the DPCS Services who were present on the home visit. This was corrected on site and cylinders were laid on the floor in the patient room.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 24, 2025 | Reaccreditation inspection by The Joint Commission | 8 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 18, 2013.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
- 94.12% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 213 hospices CMS’s data show serving patients in ZIP code 90006, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Promise Hospice, Inc. This hospice | 8 |
| Eden Hospice Care Inc. | Not given |
| Starline Hospice, Inc. | 9 |
| Rafaella Hospice, Inc. | Not given |
| Grace Hospice, Inc. | 10 |
| Angel’s Smile Hospice, Inc. | 2 |
| Elim Wellcare Hospice, LLC | 8 |
| Rubicon Hospice Care | 4 |
| Pm Care Hospice | Not given |
| Umbrella Hospice, Inc. | 4 |
| Artemis Hospice and Palliative Care | 15 |
| Crown Hospice, Inc. | 12 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.