Hearth Record

Good Samaritan Society - Home Care

A home health agency in St Croix Falls, Wisconsin 54024

719 Nevada Street, St Croix Falls, Wisconsin 54024. (715) 483-5505.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 28, 2025: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Mar 28, 2025: recertification inspection1 deficiency

  • Infection Prevention

    The inspectors’ words, 376 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation, record review, and interview agency staff failed to follow accepted standards of practice to prevent the transmission of infections and communicable diseases in 1 of 5 home observation visits completed (Patient #8). Findings include: Review of policy “Bag Technique” last revised 6/14/2024 revealed in part, “5. Perform hand hygiene prior to removing equipment/supplies from the bag. 6. Remove all necessary equipment at the start of the visit. Enter the bag as few times as possible. 7. Perform hand hygiene prior to direct contact with patient. 8. Do not reenter the bag while wearing gloves. Remove gloves, perform hand hygiene, then reenter the bag, if necessary. 11. Computers are to be treated as dirty. Hand hygiene must be performed before and after using the computer.” Review of policy “Infection Prevention: Hand Hygiene” last revised 3/29/2022, revealed in part, “ 2. Hand hygiene should be performed after glove removal.” Further review revealed, “Procedure: If gloves are used to perform a clean/aseptic procedure, hand hygiene must be completed before donning gloves. After removing gloves regardless of task completed. When moving from contaminated body site to a clean body site during patient care.” On 3/26/2025 at 10:00 AM a visit to the home of Patient #8 was conducted to observe wound care performed by Registered Nurse C. During the visit, there were 5 instances of Registered Nurse C entering the nursing bag without performing hand hygiene prior to entering and/or entering the nursing bag with dirty gloves. There were 5 instances of gloves being donned without hand hygiene prior and/or gloves being removed without hand hygiene after removal. There were 2 instances of moving from a contaminated body site to clean body site without performing hand hygiene/changing gloves. There were 2 instances of entering information on the computer without hand hygiene performed afterward. During an interview conducted on 3/26/2025 at 11:30 AM with Administrator A and Nursing Supervisor B, Administrator A was asked if hand hygiene was expected to be performed in the above instances. Administrator A stated yes.”

    Rule G0682. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 28, 2025Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jun 2, 2010.
  • Ownership: non-profit.
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
  • Doesn’t offer medical social services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • The Evangelical Lutheran Good Samaritan Society owns 100% directly since Jan 1, 2019.
  • 23 owners or officers are people: Mark Allen Lundeen (corporate director); Marnie Lynn Ventling-Herrmann (corporate director); Tony Lee Morrison (managing employee (on the payroll)); Brent Gerard Teiken (corporate director); Jolyn Joy Munson (managing employee (on the payroll)); Joel Adam Fluit (corporate officer); Dana James Dykhouse (corporate director); Andrew Stewart North (corporate director); Aimee Nicole Middleton (corporate officer); Stephanie Marie Herseth Sandlin (corporate director); William Joseph Gassen (corporate officer); William Joseph Gassen (corporate director); George Joseph Brown (corporate director); Wesley Owen Engbrecht (corporate director); Maureen Patricia Mccausland (corporate director); Nathan Thomas Schema (corporate officer); Thomas Richard Wenzel (corporate director); David Jonathan Shulkin (corporate director); Courtney Engquist (managing employee (on the payroll)); Neil Leslie Gulsvig (corporate director); Kevin Victor Schieffer (corporate director); Lauris Nelson Molbert (corporate director); Nicholas Wayne Olson (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
The Evangelical Lutheran Good Samaritan SocietyOwns 5% or more directly100%Jan 1, 2019
SanfordOwns 5% or more through other companies100%Jul 20, 2010

How do patients fare?

  • CMS rates its quality of patient care 4 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (177 surveys completed): 87% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate95.37% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate8.27% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.65% (same as the national rate)

How does it compare nearby?

  • Of the 4 agencies CMS’s data show serving patients in ZIP code 54024, where this agency’s office is, 4 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 4 agencies CMS lists serving ZIP code 54024
PlaceQuality rating
Good Samaritan Society - Home Care This home health agency4
Accentcare Fairview Home Health - West, LLC3
Adoray Home Health and Hospice4
Interim Healthcare of Western Wisconsin3

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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