Metrostar Healthcare Services LLC
A home health agency in Farmers Branch,, Texas 75234
2727 Lbj Fwy Ste 775, Farmers Branch,, Texas 75234. (972) 331-3133.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on May 8, 2026: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 14, 2024: recertification inspection1 deficiency
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Written Notice Of Patient’S Rights
The inspectors’ words, 505 words
“Written notice of patient’s rights CFR(s): 484.50(a)(1)(i) (i) Written notice of the patient’s rights and responsibilities under this rule, and the HHA’s transfer and discharge policies as set forth in paragraph (d) of this section. Written notice must be understandable to persons who have limited English proficiency and accessible to individuals with disabilities; This Element is not met as evidenced by: Based on observation, record review and interviews, the agency failed to provide written notice of the agency’s transfer and discharge policy for 1 (Patient #1) of 1 patient who received a home visit from the surveyor. This failure did not conform to the patients’ right to be provided information regarding the criteria used to determine if the patient could be discharged or transferred from agency services. The failure potentially placed the patients at risk of inadequate plans of continued healthcare and services after discharge from the agency. FINDINGS INCLUDE: Patient #1: Record review revealed a POC dated 09/03/2024 - 11/01/2024 with a SOC date 09/03/2024. During a home visit and interview on 11/01/2024 at 10:00 AM, the surveyor reviewed the patients’ home folder (white binder) provided by the agency. The surveyor asked the patient if anything was missing from the binder or had been removed. Patient #1 stated she did not know and said her family member, Identifier C took care of it. The surveyor asked Identifier C if anything was missing from the binder or had been removed. Identifier C stated, “I don’t think so, but let me check.” Identifier C brought a purple, paper folder for the surveyor to review along with the white binder from the agency. The purple folder contained various medical documents and discharge instructions from a facility, but no agency discharge policy. The surveyor asked if there were any other documents provided to the patient from the agency. Identifier C stated there were no other papers or documents. Identifier C asked what the surveyor was looking for. The surveyor showed Identifier C the policy section of the home folder from the agency and stated she was looking for notice of the agency’s transfer/discharge policy. Identifier C and the surveyor reviewed the white binder again and no transfer or discharge policy was found. Review of the patient’s home folder and additional documents provided by Identifier C showed no evidence a written notice of the agency’s transfer and discharge policy had been provided by the agency. During an interview with the Administrator/DON on 11/14/2024 at 2:45 PM, the surveyor reviewed the findings and asked why the agency did not provide written notice of the agency’s transfer and discharge policy. The Administrator/DON reviewed the agency’s sample home folder with the surveyor and stated, “the policy is in here.” The surveyor stated the policy was not found in the patient’s home folder or additional documents provided for review by Identifier C. The Administrator/DON stated, “I’m aware they (policies) are supposed to be in there, I just gave the patient a new home folder when we readmitted her. I thought it was there.””
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 8, 2026 | Complaint inspection | No deficiencies cited |
| Nov 14, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Sep 8, 2009.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 3 owners or officers are people: Mary Egwu (owns 5% or more directly, 50%); Anthony Egwu (owns 5% or more directly, 50%); Fidelia Ogbolu (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Dallas Horizon Home Health Agency LLC | Not given |
| Rock of Ages Home Health Care Inc. | Not given |
| 1st Texas Home Healthcare | Not given |
| Kbs Home Health Agency Inc. | Not given |
| Nurses Healthcare Inc. | 1.5 |
| Brema Healthcare Inc. | 2 |
| Metrostar Healthcare Services LLC This home health agency | Not given |
| Amatus Health Care LLC | 4 |
| United Comfort Care, Inc. | 1.5 |
| Charlin Home Health | 3 |
| Home Care Providers of Texas | 2 |
| Espree Health Services | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.