Hearth Record

Sjc Home Health Care Inc.

A home health agency in Katy, Texas 77449

1834 Snake River Road Suite A and B, Katy, Texas 77449. (281) 492-9000.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Nov 15, 2024: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Nov 15, 2024: recertification inspection1 deficiency
  • Encoding And Transmitting Oasis

    The inspectors’ words, 480 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview, the agency failed to transmit completed OASIS [ group of standard data HHAs integrate into their comprehensive assessment, to collect and report quality data to the CMS] assessments within 30 days of completion date in 12 of 12 (September 2023 through September 2024) months of transmissions reviewed. This failure prevented the patient’s data from being made available to CMS for analysis to identify agency performance levels in the provision of patient care. Review of pre -survey report 11/12/2024, titled “HHA ERROR Summary by Agency” for reporting period 09/01/2023 to 09/30/2024 revealed that the agency had 15 (7.39) out of 203 number of assessments with error warning of “-3330: Record Submitted late: The submission date is more than 30 days after M0090 [ assessment] on this record”. On 11/15/2024 the administrator stated the billing department was changed in January of 2024 to resolve the OASIS transmittal issue. On 11/15/24 the agency Admin provided a printout of the Oasis Validation report of all submission for the 12-month period requested (September 2023 through September 2024). Review of the OASIS Agency Error -3330 reports in September 2023 revealed the due date of OASIS transmittals. (Submission were recorded to be late.) Reports for the OASIS Agency Final Validation report revealed submission date of 11/15/2024 with 203 submitted records which 15 records were with -3330 error code. During an interview on 11/15/2024 with the administrator and the OASIS Submitter the Surveyor ask why the assessments were not transmitted 30 days from completion. The admin stated she did not delay in submitting the report when it was completed but the error was mostly seen with OASIS Assessment and the nurses failure to complete the documentation in a timely manner even though it was indicated as due in the electronic documentation software. The surveyor asked if this information was brought to the attention of the administrative staff and what was the recommended solution. The admin stated she informed the staff, billing department, and hold held meetings to address the issue. In a continuous interview, the Administrator stated that she was aware about the OASIS late documentation past 30 days. The Administrator added that this had been identified as problems and in addition to annual in-service training, she had continuously reiterated with the nurses to complete and turned in the OASIS on time to avoid delay transmission. The Surveyor asked for the staff that were responsible for overseeing the timely completion/submission of the OASIS. The Administrator identified herself and the CFO as the responsible parties.”

    Rule G0372. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Nov 15, 2024Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jan 30, 2009.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 9 owners or officers are people: Rosemarie Brown (runs it (operational or managerial control), 50%); Sarah Balbon (owns 5% or more directly); Sarah Balbon (corporate officer); Sarah Balbon (corporate director); Sarah Balbon (managing employee (on the payroll)); Sarah Balbon (runs it (operational or managerial control)); Allan Balbon (corporate director); Natalyn Marshall (corporate director); Natalyn Marshall (runs it (operational or managerial control)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • CMS gives no : “Zero, or very few, patients met the survey’s rules for inclusion.”
  • CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate71.74% (same as the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate14.96% (same as the national rate)

How does it compare nearby?

  • Of the 209 agencies CMS’s data show serving patients in ZIP code 77449, where this agency’s office is, 163 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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