Hearth Record

Pathfinder Home Health

A home health agency in Athens, Texas 75751

311 S Palestine Street, Athens, Texas 75751. (903) 677-8301.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jul 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 15, 2026: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jul 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jul 15, 2026: recertification inspection1 deficiency
  • Infection Prevention

    The inspectors’ words, 831 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation, interview, and record review, the agency failed to follow accepted standards of practice to prevent the transmission of infections for 1 of 3 patients observed during a home visit. (Patient #2) RN D did not sanitize or wash her hands after removing gloves during patient wound care. This failure could result in the spread of infections to patients. Findings included: Review of an agency policy dated 5/1/2024 and titled, “Hand Hygiene”, indicated, “Policy All Agency staff providing client/patient care will perform hand hygiene in accordance with the Centers for Disease Control and Prevention (CDC) recommendations. Procedure 1. Hand hygiene with Soap and Water…II. Hand Hygiene with an Alcohol-based Hand Rub…4. After contact with…used supplies (PPE)…6. After touching a client/patient…7. After contact with blood, body fluids, or contaminated surfaces 8. After removing gloves. Review of a plan of care dated 5/28/2026 to 7/26/2026 indicated Patient #2 was 77 years old and admitted to the agency on 5/28/26 with diagnoses that included venous insufficiency (leg veins struggle to send blood back to the heart causing blood to pool in the lower legs) and chronic ulcer (an open wound that is slow healing) to left foot. Safety measures included standard precautions and infection control. The plan of care indicated wound care was to be provided three days a week. During an observation on 7/15/26 at 9:00 a.m. in the home of Patient #2 the surveyor observed RN D cleanse Patient #2s left open foot wound with wound care wash and gauze while wearing gloves, RN D removed her gloves but did not wash or sanitize her hands, RN D then touched her electronic device, re-gloved her hands without sanitizing her hands and continued to provide wound care to Patient #2’s left foot. During an interview on 7/15/26 at 9:30 am RN D said she had been employed with the agency for about three years and had received training on infection control and standard precautions. She could not remember the exact date of her last infection control and hand hygiene training but knew it had been within the last six months. RN D said she performed hand hygiene upon entry of the patient’s home, before and after wound care, after taking vital signs and before leaving their home. RN D said she was supposed to sanitize her hands after removing gloves then said she had cleaned her electronic device at the start of the visit. During an interview on 7/15/26 at 11:15 am RN D said she had not sanitized her hands during patient #2’s visit after removing her gloves because she was nervous. RN D said she should have sanitized her hands after she removed her gloves and after touching the electronic device. During an interview on 7/15/26 at approximately 3:00 pm the Administrator said the staff were emailed training material on 5/28/26 on infection control and prevention and it included hand hygiene. The Administrator said she would provide a copy of the training material. Review of an email dated 5/28/26 with the subject line: Reminder-CDC Guide to infection for Outpatient Settings-Minimum expectations indicated it was sent to RN D and included an attachment titled Guide to Infection Prevention for Outpatient Settings: Minimum Expectations for Safe Care and Infection Prevention Checklist for Outpatient Settings. Page 10 indicated, “key recommendations for hand hygiene in outpatient settings: 1. Key situations where hand hygiene should be performed include:…c. After contact with a patient. d. After contact with blood, body fluids or contaminated surfaces…f. After removal of personal protective equipment (PPE). During a telephone interview on 7/15/26 at 4:00 pm the Clinical Supervisor who is also the Alternate Administrator said nurses should sanitize their hands upon entry into the home, before reaching into their bag, before and after wound care. The Clinical Supervisor said she did not know if they should sanitize their hands after removing gloves and she would have to look at the policy. After reviewing the agency’s hand hygiene policy the Clinical Supervisor said RN D should have sanitized her hands after removing her gloves. Clinical Supervisor said RN D did not follow the agency policy when she did not sanitize her hands after removing her gloves. The Clinical Supervisor said not following the agency’s hand hygiene policy could cause infections in patients and gloves do not replace hand hygiene. The Clinical Supervisor said not sanitizing hands after glove removal is not an accepted standard of practice. During record review of an article on 7/15/26 at https://www.cdc.gov/infection-control/hcp/core-practices/?CDC%20AAref%20Val=https://www.cdc.gov/infectioncontrol/guidelines/core-practies/index.html#print dated 4/12/24 titled, “CDC’s Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings” indicated, “PPE includes gloves…hand hygiene should be performed…after touching a patient or the patient’s immediate environment, after contact with blood, body fluids or contaminated surfaces and immediately after glove removal.””

    Rule G0682. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 15, 2026Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Aug 18, 2004.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Starcare Acquisition Co LLC owns 50% directly since Oct 1, 2023; Starcare Parent Co LLC owns 50% directly since Oct 1, 2023.
  • 6 owners or officers are people: Susan Marberry (corporate officer, 100%); Jeffery S Bonham (corporate officer, 100%); Lari L Smiley (runs it (operational or managerial control), 100%); Kathy Poland (corporate officer, 100%); Kathy Poland (corporate director, 100%); Philip R Melugin (owns 5% or more through other companies).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
New Day Healthcare Intermediate LLCOwns 5% or more through other companies100%Oct 1, 2023
New Day Healthcare, LLCOwns 5% or more through other companies100%Oct 1, 2023
New Day Healthcare Holdings, LLCOwns 5% or more through other companies100%Oct 1, 2023
Starcare Acquisition Co LLCOwns 5% or more directly50%Oct 1, 2023
Starcare Parent Co LLCOwns 5% or more directly50%Oct 1, 2023

How do patients fare?

  • CMS rates its quality of patient care 2.5 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (44 surveys completed): 97% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars2.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate71.38% (same as the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate11.94% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.06% (same as the national rate)

How does it compare nearby?

  • Of the 39 agencies CMS’s data show serving patients in ZIP code 75751, where this agency’s office is, 34 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 2.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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