New Vision Home Health Services Inc.
A home health agency in Desoto, Texas 75115
1701 N Hampton Rd, Ste C, Desoto, Texas 75115. (972) 227-3000.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 5of 5 quality of patient care rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 30, 2026: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
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| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Mar 30, 2026: recertification inspection2 deficiencies
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Encoding And Transmitting Oasis
The inspectors’ words, 319 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview, the Agency failed to encode and electronically transmit each completed OASIS assessment to the CMS system, within 30 days of completing the assessment of the patient for 10 of 565 assessments processed for the time reviewed from 1/1/2025 to 12/31/2025. This failure resulted in quality data used to continuously improve the effectiveness of home healthcare, failing to be reported to CMS in the required time frame. Findings included: The HHA Error Summary Report, retrieved from the iQIES website for the time of 1/1/2025 to 12/31/2025 was reviewed. Review of the HHA Error Summary Report in IQIES for the time-period 1/1/2025 to 12/31/2025 identified Error #-3330. The description for Error #-3330 read in part, “Record Submitted Late: The submission date is more than 30 days after M0090 (Item M0090 specifies the date the actual assessment was completed) on this new record.” The documentation further identified the number of assessments with the error was 10 assessments and the percentage of assessments with this error was 1.77 of the total of 565 assessments completed by the Agency. An interview was conducted with the Administrator on 3/26/2026 at 11:30 a.m., The HHA Error Summary Report was reviewed with the Administrator. The Administrator acknowledged the responsibility of the late submission and attributed it to staff not turning in their assessments on time. During a record review of an agency policy titled, “Timelines,”, reviewed 01/01/26, read in part… “all completed and encoded OASIS data will be transmitted via electronic communication software… from the Agency… within 30 days of the M0090 date…””
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Infection Prevention
The inspectors’ words, 607 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation, record review and interview, the agency failed enforce written policies addressing infection control including the prevention of the spread of infectious and communicable disease with 2 of 4 of the agency’s Patients reviewed (Patient #1, Patient #4), in that: 1) RN B failed to place medical supplies and vital sign equipment (equipment used to measure blood pressure, heart rate, and oxygen levels) on a protective barrier or clean reusable medical equipment prior to returning to medical supply bag. 2) RN A failed to place medical supplies on a protective barrier once removed from supply bag. This failure placed the agency’s patients at risk for an infection. Findings included: During a home observation for Patient #4, on 3/27/2026 at 12:00 p.m., RN B was observed providing patient care. Further observation of RN B revealed that RN B placed medical supplies such as gauze for wound care and bandages directly on the patients’ floor without placing a barrier down. Further observation revealed RN B placing medical equipment including the nurse’s medical bag and reusable vital sign equipment directly on patient furniture without placing a barrier. During record review of Patient #4 clinical record revealed a start of care of 10/31/25, with a certification period of 2/28/2026-4/28/2026, and skilled nursing visits received one to three times weekly and physical therapy visits once weekly. Further record review of Patient #4’s clinical records reveal a diagnosis of epilepsy (irregular electrical impulses to the brain) and a left leg blister for weekly dressing change. During an interview with RN B on 3/27/2026 at 1:00 p.m., RN B was asked about the above findings. RN B stated that she was trained on bag technique and verbalized responsibility. RN B further stated that she was a little nervous during the visit. During home observation for Patient #1 on 3/30/26 at 10:30 a.m., RN A was observed placing wound care supplies (gauze, ointment, cleaning solution) directly on to the patient’s side table without placing a barrier under the supplies. During an interview with RN A on 3/27/2026 at 1:00 p.m., RN A was asked about the above findings. RN A stated that she was trained on bag technique and verbalized responsibility. RN B further stated that placing the wound care supplies on Patient 1’s table without a barrier was an oversight. During record review of Patient #1 clinical record revealed a start of care date of 10/18/2024, with a certification period of 2/10/2026-4/10/2026, and a primary diagnosis of hypertensive heart disease (a heart problem caused by long-term high blood pressure) and wound caused by pressure on the back. Further record review revealed Patient #1 received skilled nursing visits once weekly for wound dressing changes, physical therapy one visit weekly, and home health aide visits twice weekly. During an interview with Alt Admin on 3/30/26 at 1:00 the process of placing a barrier prior to placing equipment down within a home was discussed. The Alt Admin stated that staff received training on proper techniques to prevent the spread of infection to include bag technique and placing a barrier down before setting down equipment or supplies. No training records were given by the Administrator. During record review of agency policy “Bag Technique” last reviewed 05/01/24 read in part… “the bag is placed on a clean surface. In the Patient’s home a barrier is to be placed under the bag. Bags should never be placed on the floor.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 30, 2026 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Nov 29, 2005.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 7 owners or officers are people: Venita Williams (managing employee (on the payroll), 100%); Saundra P. Hill (managing employee (on the payroll), 100%); Belinda May (owns 5% or more directly, 100%); Belinda May (corporate director, 100%); Belinda May (managing employee (on the payroll), 100%); James Fulbright (corporate officer, 0%); James Fulbright (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Fewer than 70 patients completed the survey.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- Of the 246 agencies CMS’s data show serving patients in ZIP code 75115, where this agency’s office is, 161 have a quality of patient care rating; the middle one is 2.5 of 5, and this one is rated 5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Alfred Healthcare Services, Inc. | 1.5 |
| New Vision Home Health Services Inc. This home health agency | 5 |
| Naaman Community Health Services Inc. | Not given |
| Hunter Medical Services Inc. | Not given |
| Texas Home Health Group of Desoto, LLC | 4 |
| Ani Home Health Agency Ltd Co | Not given |
| Apex Homecare Inc. | Not given |
| Yetkin Advanced Healthcare Incorporated | Not given |
| Unlimited Healthcare Provider LLC | Not given |
| Anifex Home Health Services LLC | Not given |
| Med Global Home Health Care Inc. | 1.5 |
| Altruist Home Care Solutions | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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