Maxim Healthcare Services Inc.
A home health agency in Allentown, Pennsylvania 18104
1550 Pond Road Suite 160, Allentown, Pennsylvania 18104. (610) 740-3800.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 19, 2025: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Feb 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 19, 2025: recertification inspection1 deficiency
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Rn Performs Assessment
The inspectors’ words, 504 words
“RN performs assessment CFR(s): 484.55(a)(1) A registered nurse must conduct an initial assessment visit to determine the immediate care and support needs of the patient; and, for Medicare patients, to determine eligibility for the Medicare home health benefit, including homebound status. The initial assessment visit must be held either within 48 hours of referral, or within 48 hours of the patient’s return home, or on the physician or allowed practitioner - ordered start of care date. This Element is not met as evidenced by: Based on a review of agency policy, review of clinical records, and an interview with the agency Administrator, the agency failed to complete the initial assessment visit within 48 hours of referral, or within 48 hours of the patients return home, or on the physician-ordered start of care date, for four (4) of seven (7) clinical records (CR#4 - CR#7). Agency policy reviewed on February 18, 2025 at approximately 2:00 p.m. (3) Policy ‘Referrals’ (MD-CL-003.4) ‘Policy’ (3.3) “ Acceptance of the referral does not imply acceptance of the patient/client for admission. Admission is determined in accordance with the Admission Policy.” (6) Referral-Not Accepted’ (6.1) “It is the responsibility of the office clinical leader or clinical designee to review with the office operations leader or designee when there is a clinical reason to not accept a referral.” (6.1.1) “It is the responsibility of the office clinical leader or clinical designee to notify the referral source of the non-acceptance status.” ‘Scheduling the In-Home Admission Visit’ ‘Standard Operating Procedure (SOP) ‘Scheduling the In-Home Admission Visit’ ‘Process Step’ ‘2.0 Identify Date for In-Home Admission Visit’, ‘When’ “After referral is accepted”, ‘Comments’ “The In-Home Admission Visit must be completed: *”Within 48 hours after referral is accepted”, *Within 48 hours after patient discharge from the hospital; or *On the date ordered by the physician.” (Note: This policy/standard operating procedure is not compliant with regulation). A review of CRs were completed on February 19, 2025 at approximately 3:00 p.m. The patients start of care (SOC) is included below. CR#4 SOC 09/13/24: Referral from (insurance company) for skilled nursing services on 05/2/24. No patients return home specified nor physician ordered start of care date specified. Documentation of initial assessment visit by registered nurse visit on 09/13/24. CR#5 SOC 01/12/23: Referral from (insurance company) for home health aide services on 12/19/22. No patients return home specified nor physician ordered start of care date specified. Documentation of initial assessment visit by registered nurse visit on 01/12/23. CR#6 SOC 12/06/24: Referral from (insurance company) for home health aide services on 10/14/24. No patients return home specified nor physician ordered start of care date specified. Documentation of initial assessment visit by registered nurse visit on 12/06/24. CR#7 SOC 03/04/24: Referral from (insurance company) for skilled nursing services on 12/05/23. No patients return home specified nor physician ordered start of care date specified. Documentation of initial assessment visit by registered nurse visit on 03/04/24. An interview conducted with an agency Administrator on February 19, 2025 at approximately 3:15 p.m. confirmed the above findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 19, 2025 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jun 1, 2007.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care and home health aide services.
- Doesn’t offer physical therapy, occupational therapy, speech pathology and medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Maxim Healthcare Services Holdings, Inc. owns 100% directly since Mar 18, 2019.
- 9 owners or officers are people: Stephen J Bisciotti (owns 5% or more through other companies, 19.94%); Joseph W Marshall (corporate director); Randall D Sones (corporate director); Jarrod L Depriest (corporate officer, 0%); Matthew Sticklin (corporate officer, 0%); Toni-Jean L Friedman (corporate officer); Christopher P Sipes (managing employee (on the payroll)); James C Davis (corporate director); William J Butz (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Maxim Healthcare Services Inc. | Other role (CMS gives no detail) | 100% | Jun 1, 2007 |
| Maxim Healthcare Services Holdings, Inc. | Owns 5% or more directly | 100% | Mar 18, 2019 |
| Oak Investment Trust II | Owns 5% or more through other companies | 39.35% | Mar 18, 2019 |
| Oak Investment Trust | Owns 5% or more through other companies | 38.89% | Mar 18, 2019 |
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Interim Healthcare Mid Atlantic | 2.5 |
| Bayada Home Health Care, Inc. | 3.5 |
| Maxim Healthcare Services Inc. This home health agency | Not given |
| Aveanna Healthcare | Not given |
| 1st Care Home Health Services of Pennsylvania | 5 |
| Valley Med Home Health Care, LLC | 3 |
| Lehigh Valley Home Care | 3 |
| Extended Family Care | Not given |
| Bayada Home Health Care, Inc. | Not given |
| Human Touch Home Health - Allentown | 2.5 |
| Carepine Home Health, LLC | 2.5 |
| Lehigh Home Health Care and Staffing Agency Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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