Hearth Record

Choice Homecare of Oklahoma

A home health agency in Broken Arrow, Oklahoma 74012

4700 W. Urbana Street, Broken Arrow, Oklahoma 74012. (918) 682-9172.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 18, 2025: a complaint and recertification inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Apr 18, 2025: complaint and recertification inspection3 deficiencies
  • A Review Of All Current Medications

    The inspectors’ words, 397 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on record review and interview, the agency failed to conduct a review of all medications the patient was currently using to identify adverse effects and drug reactions, side effects, and duplicate drug therapy for four (#1, #4, #5 and #7) of seventeen (#1- #17) records reviewed. Pt #1 During a home visit on 04/16/25, the current client medication profile showed Humalog U-100 Insulin to be taken 1 Unit as directed subcutaneous. On 04/16/25 at 1:30 PM, Pt#1 stated he had Type II Diabetes Mellitus, takes Metformin but does not take Insulin. Pt #4 During a home visit on 04/17/25, the current client medication profile included Humalog Kwikpen U-100 Insulin to be taken 1 ml 3 times daily subcutaneous. No sliding scale instructions were included on the client medication profile. Further review of the client medication report failed to include Torsemide found in the home and prescribed on 03/10/25. Documentation showed the medication profile was last reviewed by SN #1 on 02/25/25. On 04/17/25 at 08:30 AM, Pt#4 stated they had Type II Diabetes Mellitus and takes Insulin on a sliding scale, and takes Furosemide for her fluid and showed a bottle with prescription dated August 2024. Pt #5 During a home visit on 04/17/25 at 11:30 AM, the current Client Medication Profile included Torsemide 20 mg 1 tablet daily. Documentation showed no use of Ozempic and was last reviewed by SN #22 on 04/02/25. On 04/17/25 at 11:30 AM, Pt#5 stated Torsemide was increased to 80 mg after their recent hospitalization of 3/31/25. Pt #5 also stated they lost weight taking Ozempic for the past 2 months. Pt #7 Review of the current Client Medication Profile on 04/17/25 showed multiple duplicate medications and no evidence a SN conducted a drug regimen review since the SOC review conducted by SN1 on 04/02/25. During an interview on 04/18/25 at 10:15 AM, Staff A explained the agency process regarding medication reports and stated the SN staff failed to review medications to ensure current and accurate medication reports for Pts #1, #4, #5 and #7.”

    Rule G0536. Element-level. From a complaint.

  • Promptly Alert Relevant Physician Of Changes

    The inspectors’ words, 256 words

    “Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on record review and interview, the agency failed to promptly alert the physician of a change in the patient’s condition for two (#5 and #12) of seventeen (#1- #17) records reviewed. Pt #5 A review of the POC showed a recertification period 03/20/25 - 05/18/25 and a diagnosis of Congestive Heart Failure. SN Visit weight documentation on 4/2/25 showed 303 pounds. A SN visit on 4/04/25 showed 308 pounds, a five- pound weight gain in two days. Further review failed to provide evidence the physician was notified of the weight- gain. No weight parameters were identified on the POC. Pt #12 A review of the POC for Patient #12 showed an initial certification period of 02/22/25 - 04/22/25 and a diagnosis of Congestive Heart Failure. A SN Visit note dated 3/4/25 showed a weight of 123.6 pounds and a SN Visit note dated 3/20/25 showed 132.2 pounds, a nine-pound weight gain in two weeks. Further review failed to provide evidence the physician was notified of the weight-gain. No weight parameters were identified on the POC. During an interview on 04/18/25 at 10:15 AM, Staff A stated the agency failed to notify the physician of significant weight changes for Pts #5 and #12.”

    Rule G0590. Element-level. From a complaint.

  • Discharge And Transfer Summaries

    The inspectors’ words, 254 words

    “Discharge and transfer summaries CFR(s): 484.110(a)(6)(i-iii) (i) A completed discharge summary that is sent to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the HHA (if any) within 5 business days of the patient’s discharge; or (ii) A completed transfer summary that is sent within 2 business days of a planned transfer, if the patient’s care will be immediately continued in a health care facility; or (iii) A completed transfer summary that is sent within 2 business days of becoming aware of an unplanned transfer, if the patient is still receiving care in a health care facility at the time when the HHA becomes aware of the transfer. This Element is not met as evidenced by: Based on record review and interview, the agency failed to provide a completed transfer summary to the facility within 2 business days of becoming aware of an unplanned transfer for one (#16) of five (#13- #17) discharged records reviewed. A review of the POC for Patient #16 for recertification period 01/04/25 - 03/04/25 showed a transfer to a short-term general hospital on 01/18/25 and a discharge date of 02/11/25. Further review failed to provide evidence a transfer summary was sent to the facility as required. During an interview on 04/18/25 at 10:15 AM, Staff A stated the agency failed to send a completed transfer summary to the facility within 2 business days of becoming aware of an unplanned transfer for Pt #16.”

    Rule G1022. Element-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 18, 2025Complaint and recertification inspection3 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Apr 27, 1992.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Chho Intermediate Co LLC owns 100% directly since Jun 1, 2021.
  • Choice Health at Home Intermediate Holdings, LLC runs it.
  • 6 owners or officers are people: David Jackson (owns 5% or more through other companies, 100%); Katrina Lanier (managing employee (under contract)); Katrina Lanier (corporate officer); David Jackson (corporate officer); Brenda R Bryant (managing employee (on the payroll), 0%); Laura Mendenhall (managing employee (on the payroll)).
  • A private-equity firm is among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Choice Health at Home Holdings, LLCOwns 5% or more through other companies100%Jun 1, 2021
Tcfiii Ch LLCOwns 5% or more through other companies100%Oct 23, 2024
Choice Health at Home, LLCOwns 5% or more through other companies100%Jun 1, 2021
Tcfiii Ch Spv LPOwns 5% or more through other companies100%Oct 23, 2024
Chho Intermediate Co LLCOwns 5% or more directly100%Jun 1, 2021
Choice Health at Home Intermediate Holdings, LLCOwns 5% or more through other companies99.99%Oct 23, 2024
Tcfiii Ch Investor LLCOwns 5% or more through other companies65.43%Oct 23, 2024
Trive Capital Fund III LPOwns 5% or more through other companies64.37%Oct 23, 2024
Coltala Choice, LLCOwns 5% or more through other companies16.61%Oct 23, 2024
Choice Rehab Holdings, Inc.Owns 5% or more through other companies8.93%Oct 23, 2024
Choice Health at Home Intermediate Holdings, LLCRuns it (operational or managerial control)Oct 23, 2024

How do patients fare?

  • CMS rates its quality of patient care 4 of 5.
  • Patients rate it 3 of 5 in CMS’s patient survey (370 surveys completed): 83% rated it 9 or 10 out of 10, and 73% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 53 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate81.51% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate12.16% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.98% (same as the national rate)

How does it compare nearby?

  • Of the 33 agencies CMS’s data show serving patients in ZIP code 74012, where this agency’s office is, 29 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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