Prime Home Care LLC
A home health agency in Toledo, Ohio 43606
3454 Oak Alley Court, Suite 500, Toledo, Ohio 43606. (419) 535-1414.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 2.5of 5 quality of patient care rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 22, 2024: a complaint inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jan 22, 2024: complaint inspection2 deficiencies
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Conformance With Physician Orders
The inspectors’ words, 190 words
“Conformance with physician orders CFR(s): 484.60(b) Standard: Conformance with physician or allowed practitioner orders. This Standard is not met as evidenced by: Based on medical record review and staff interview, it was determined that the agency failed to follow the physician orders in the plan of care for home health aide visits. This was found in one (Patient #2) of six medical records reviewed. This had a potential to affect all patient receiving home health aide services. The census at the time of survey was 99. The medical record review for Patient #2 revealed care started with the agency on 08/22/23. The medical record review revealed the patient was to receive 20 hours of home health aide services per week. The medical record review revealed the agency provided home health aide aide services until 10/17/23. The patient terminated the aide on 10/18/23. The agency was unable to staff the patient through discharge on 01/03/24. The medical record review revealed the agency did not provider services per the physician orders in the plan of care. Interview with Staff A and Staff B did confirm the findings at the time of discovery.”
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Promptly Alert Relevant Physician Of Changes
The inspectors’ words, 230 words
“Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on medical record review and staff interview it was determined that the agency failed to notify the attending physician of the inability of the agency to staff the home health aide services. This was found in one (Patient #2) of six medical records reviewed. This had a potential to affect all patient receiving home health aide services. The census at the time of survey was 99. The medical record review for Patient #2 revealed care started with the agency on 08/22/23. The medical record review revealed the patient was to receive 20 hours of home health aide services per week. The medical record review revealed the agency provided home health aide aide services until 10/17/23. The patient terminated the aide on 10/18/23. The agency was unable to staff the patient through discharge on 01/03/24. The medical record review revealed the agency did not notify the physician when they were unable to provide home health aides per the plan of care. Interview with Staff A and Staff B did confirm the findings at the time of discovery.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 22, 2024 | Complaint inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 20, 2007.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Rc Family Healthcare II, LLC owns 100% directly since Dec 5, 2019.
- 4 owners or officers are people: Raymond Smithberger (corporate officer); Ryan B Mcgroarty (corporate officer); Marina Jennings (managing employee (on the payroll)); Joseph P Bonaccorsi (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Rc Family Healthcare II, LLC | Owns 5% or more directly | 100% | Dec 5, 2019 |
| Tvg-Hero Holdings, L.P. | Owns 5% or more through other companies | 100% | Oct 22, 2021 |
| Hah of Ohio, LLC | Owns 5% or more through other companies | 100% | Oct 22, 2021 |
| HAH Group Holding Company, LLC | Owns 5% or more through other companies | 100% | Oct 22, 2021 |
| Hah Intermediate, LLC | Owns 5% or more through other companies | 100% | Oct 22, 2021 |
| Centerbridge Capital Partners III, L.P. | Owns 5% or more through other companies | 41.88% | Oct 22, 2021 |
| Vistria Fund II LP | Owns 5% or more through other companies | 30.83% | Oct 22, 2021 |
| Wcp Hah Holdings, LLC | Owns 5% or more through other companies | 8.54% | Oct 22, 2021 |
| Hah Holdings, LLC | Owns 5% or more through other companies | Oct 22, 2021 |
How do patients fare?
- CMS rates its quality of patient care 2.5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Fewer than 70 patients completed the survey.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- Of the 26 agencies CMS’s data show serving patients in ZIP code 43606, where this agency’s office is, 16 have a quality of patient care rating; the middle one is 2.75 of 5, and this one is rated 2.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Elara Caring | 4.5 |
| Maxim Healthcare Services, Inc. | Not given |
| Prime Home Care LLC This home health agency | 2.5 |
| Safe Home Care LLC | Not given |
| Ohio Living Home Health Greater Toledo | 2.5 |
| Richard Health Systems, LLC | Not given |
| Arista Home Care Solutions | Not given |
| From the Heart Home Health Care II, LLC | Not given |
| Toledo Home Healthcare LLC | Not given |
| Toledo Home Health Services LLC | Not given |
| Care Seniors LLC | Not given |
| Ohioans Home Healthcare | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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