Elara Caring
A home health agency in Toledo, Ohio 43606
3425 Executive Parkway, Suite 206, Toledo, Ohio 43606. (419) 536-6748.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Sep 4, 2024: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Sep 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Sep 4, 2024: complaint inspection1 deficiency
-
Written Notice For Non-Covered Care
The inspectors’ words, 403 words
“Written notice for non-covered care CFR(s): 484.50(c)(8) Receive proper written notice, in advance of a specific service being furnished, if the HHA believes that the service may be non-covered care; or in advance of the HHA reducing or terminating on-going care. The HHA must also comply with the requirements of 42 CFR 405.1200 through 405.1204. This Element is not met as evidenced by: Based on medical record review, policy review, and staff interview, the facility failed to provide proper written notice in advance of terminating on-going care. This affected one patient (Patient # 3) with the potential to affect all patients cared for by this agency. The agencies current census was 511. The medical record for Patient #3 revealed a start of care (SOC) date of 06/04/24. Diagnoses included chronic obstructive pulmonary disease (COPD), high blood pressure and Type I diabetes. The certification period reviewed was for 06/04/24- 08/02/24 and 08/03/24-10/01/24. Physician orders were received for skilled nursing (SN) one time per week to assess, complete dressing change to the left shin wound, and to educate. Home health aides (HHA) were to provide services one time per week to assist with bathing. . A re-certification was completed on 08/01/24. The last visit by a HHA was on 08/09/24. A discharge was completed on 08/09/24 for Patient #3 with a note stating this patient had changed insurances which was found upon re-certification. A note on 08/08/24 stated this patient does not have active coverage as of 07/31/24. A note dated 08/13/24 to the team stated due to this patient’s new insurance the agency must discharge immediately. Patient #3 was informed and denied changing insurances, which was re-verified. An order to discharge was written and the physician was notified. There was no documentation of a Notice of Medicare Non-coverage was provided to Patient #3. Review of the agency policy titled “Client Discharge Process” revealed Medicare clients will be given the Notice of Medicare Non-Coverage a minimum of 48 hours prior to discharge as indicated and/or the appropriate advance Beneficiary Notice or Home Health Change of Care notice to explain agency decision to discharge from services. This notice will be served after all appropriate actions have been taken to assure the clients ongoing medical needs have been met as needed. Interview on 09/04/24 at 11:00 AM, Staff A and Staff B verified there was no documentation of a Notice of Medicare Non-coverage provided to Patient #3.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 4, 2024 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Apr 9, 1997.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Great Lakes Acquisition Corp. owns 100% directly since Oct 31, 2013.
- 10 owners or officers are people: Daniel R Manley (corporate officer); Ananth P Mohan (corporate officer, 0%); Ananth P Mohan (corporate director); John Mcmahon (corporate officer); Katie L Monastiere (corporate officer, 0%); Joshua Gotbaum (corporate director, 0%); Harvey Tepner (corporate director, 0%); Kara Partridge (managing employee (on the payroll), 0%); Angel Stansbury (managing employee (on the payroll), 0%); Erin Leugers (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| GL Holding Corp. | Owns 5% or more through other companies | 100% | May 12, 2014 |
| Bw Homecare Holdings LLC | Owns 5% or more through other companies | 100% | Dec 8, 2016 |
| Elara Holdings, L.L.C. | Owns 5% or more through other companies | 100% | Dec 30, 2019 |
| Great Lakes Acquisition Corp. | Owns 5% or more directly | 100% | Oct 31, 2013 |
| Bw GL Holdings Inc. | Owns 5% or more through other companies | 100% | Dec 8, 2016 |
| Bw Nhhc Holdco, LLC | Owns 5% or more through other companies | 100% | Dec 8, 2016 |
| Gl Superholding Corp. | Owns 5% or more through other companies | 100% | May 12, 2014 |
| Bw Nhhc Co-Invest, L.P. | Owns 5% or more through other companies | 42.85% | Jul 1, 2023 |
| Kia Ix (Hh) Investor, L.P. | Owns 5% or more through other companies | 40.27% | Jul 1, 2023 |
| Kelso Hh Co-Investment, L.P. | Owns 5% or more through other companies | 19.2% | Dec 30, 2019 |
| Kelso Investment Associates Ix, L.P. | Owns 5% or more through other companies | 15.68% | Dec 30, 2019 |
| Blue WOLF Capital Fund III L.P. | Owns 5% or more through other companies | 11.13% | Jul 1, 2023 |
| Bw III Homecare Holdings, LLC | Owns 5% or more through other companies | 11.13% | Jul 1, 2023 |
| Stepstone H Opportunities Fund, L.P. | Owns 5% or more through other companies | 8.78% | Dec 30, 2019 |
| Stepstone K Strategic Opportunities Fund II L.P. | Owns 5% or more through other companies | 5.48% | Dec 30, 2019 |
| Ironsides Direct Investment Fund IV, L.P. | Owns 5% or more through other companies | 4.94% | Dec 30, 2019 |
| Uss-Constitution Co-Investment Fund II, L.P. | Owns 5% or more through other companies | 4.94% | Dec 30, 2019 |
| Kep VI LLC | Owns 5% or more through other companies | 4.52% | Dec 30, 2019 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (333 surveys completed): 83% rated it 9 or 10 out of 10, and 79% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 94.72% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.04% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.01% (same as the national rate) |
How does it compare nearby?
- Of the 26 agencies CMS’s data show serving patients in ZIP code 43606, where this agency’s office is, 16 have a quality of patient care rating; the middle one is 2.75 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Elara Caring This home health agency | 4.5 |
| Maxim Healthcare Services, Inc. | Not given |
| Prime Home Care LLC | 2.5 |
| Safe Home Care LLC | Not given |
| Ohio Living Home Health Greater Toledo | 2.5 |
| Richard Health Systems, LLC | Not given |
| Arista Home Care Solutions | Not given |
| From the Heart Home Health Care II, LLC | Not given |
| Toledo Home Healthcare LLC | Not given |
| Toledo Home Health Services LLC | Not given |
| Care Seniors LLC | Not given |
| Ohioans Home Healthcare | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.