Liberty Home Care II, LLC
A home health agency in Thomasville, North Carolina 27360
5 East Main Street, Thomasville, North Carolina 27360. (336) 472-1080.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- Not rated patient survey rating
- 5 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 18, 2024: a recertification inspection.
5 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
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| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jun 18, 2024: recertification inspection5 deficiencies
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Accuracy Of Encoded Oasis Data
The inspectors’ words, 1,032 words
“Accuracy of encoded OASIS data CFR(s): 484.45(b) Standard: The encoded OASIS data must accurately reflect the patient’s status at the time of assessment. This Standard is not met as evidenced by: Based on clinical record review and staff interviews the agency failed to answer N0415 related to high risk medications correctly on the OASIS for 4 of 9 patient records reviewed [ #2, 4, 6 and 9]. The findings included: 1. Patient # 2 had a Start of Care [SOC] date of 2/8/24 with admitting diagnoses of pressure ulcer right buttock unstageable [type of ulcer that occurs when the base of a full-thickness pressure injury is hidden by slough or eschar, making it impossible to determine the ulcer’s depth] and pressure ulcer of sacral [lower back just above the tail bone] area stage II [ulcer that occurs when the outer layer of skin is partially lost]. Review of the Plan of Care [POC] for the certification period 2/8/24-4/8/24 included orders for SN [skilled nursing] 1 time a week for 8 weeks and PT [physical therapy] 1 time a week for 8 weeks. Review of the clinical record revealed RN # 3 completed the SOC OASIS [Outcome and Assessment Information Set-data collection tool used to collect and report assessment data] on 2/8/24. Review of the SOC OASIS N0415 [high risk drug classes-use and indication] revealed RN # 3 indicated the patient was not ordered any high-risk medications on the POC. Review of the POC revealed the patient was ordered cefpodoxime [antibiotic] and quetiapine [anti-psychotic] at the time of admission. RN # 3 completed a recertification OASIS on 4/6/24. Review of the POC for the certification period 4/8/24-6/6/24 included orders for SN 1 time a week for 6 weeks. The POC also included orders for cefpodoxime [antibiotic] and quetiapine [anti-psychotic]. RN # 3 completed the Discharge [DC] OASIS on 4/27/24. Review of N0415 indicated the patient was not ordered any high risk medications at the time of discharge. The RN failed to capture the use of the anti-psychotic and the use of the antibiotic. During an interview with RN # 1 on 6/18/24 at 11 am, RN # 1 confirmed the OASIS was inaccurate. 2. Patient # 4 had a Start of Care [SOC] date of 3/9/24 and an admitting diagnosis of orthopedic aftercare. Review of the Plan of Care [POC] for the certification period 3/9/24-5/7/24 included orders for PT [physical therapy] 1 time a week for 1 week, 2 times a week for 6 weeks. Review of the clinical record revealed PT # 4 completed the SOC OASIS [Outcome and Assessment Information Set-data collection tool used to collect and report assessment data] on 3/9/24. Review of the SOC OASIS N0415 [high risk drug classes-use and indication] revealed PT # 4 indicated the patient was not ordered any high-risk medications on the POC. Further review of the POC revealed the patient was ordered aspirin [antiplatelet-suppresses the number of platelets the body produces to reduce chances of blood clot formation] at the time of admission. PT # 4 completed the discharge [DC] OASIS on 4/17/24. Review of the DC OASIS documentation revealed PT # 4 failed to capture the use on an antiplatelet when answering N0415 at the time of discharge. During an interview with RN # 1 on 6/18/24 at approximately 12 noon, RN # 1 confirmed the OASIS was inaccurate. 3. Patient # 6 had a Start of Care [SOC] date of 12/7/23 and an admitting diagnosis of hemiplegia [paralysis of 1 half of body] following cerebral infarction [stroke] affecting left non-dominant side. Review of the Plan of Care [POC] for the certification period 12/7/23-2/24/24 included orders for PT [physical therapy] 1 time a week for 1 week, 2 times a week for 3 weeks, 1 time a week for 5 weeks and OT [occupational therapy] 1 time a week for 4 weeks, 0 times a week for 1 week, 1 time a week for 1 week. Review of the clinical record revealed PT # 5 completed the SOC OASIS [Outcome and Assessment Information Set-data collection tool used to collect and report assessment data] on 12/7/23. Review of the SOC OASIS N0415 [high risk drug classes-use and indication] revealed PT # 5 indicated the patient was ordered an anti-psychotic on the POC. Review of the clinical record revealed the patient was not ordered an anti-psychotic. Further review of the clinical record revealed PT # 4 completed the DC [discharge] OASIS on 1/31/24. Review of the OASIS question N0415 indicated the patient was only ordered an anti-coagulant [reduces clotting of blood]. PT # 4 failed to include the patient was ordered a hypoglycemic [lowers blood sugar] when answering N0415. During an interview with RN # 1 on 6/18/24 at approximately 11 am, RN # 1 confirmed the OASIS was not accurate. 4. Patient # 9 had a Start of Care [SOC] date of 5/30/23 with admitting diagnoses of chronic atrial fibrillation [abnormal heart rhythm] and type 2 diabetes with diabetic chronic kidney disease [diabetes damages blood vessels in the kidneys, leading the kidneys not function adequately]. Review of the Plan of Care [POC] for the certification period 5/30/23-7/28/23 included orders for PT [physical therapy] 1 time a week for 6 weeks and OT [occupational therapy] 1 time a week for 5 weeks. Review of the clinical record revealed PT # 4 completed the SOC OASIS [Outcome and Assessment Information Set-data collection tool used to collect and report assessment data] on 5/30/23. Review of the SOC OASIS N0415 [high risk drug classes-use and indication] revealed PT # 4 documented the patient was ordered a hypoglycemic [used to lower blood sugar]. However, further review of N0415 revealed PT # 4 failed to document the patient was ordered warfarin [anti-coagulant-thins the blood], olanzapine [anti-psychotic], and oxycodone [opioid-pain medication], as indicated on the POC. Review of the clinical record revealed PT # 4 completed the DC [discharge] OASIS on 7/7/24. Review of the documentation revealed the PT failed to include that the patient was ordered a hypoglycemic and anti-psychotic at the time of discharge when answering N0415. During an interview with RN # 1 on 6/18/24 at approximately 12 noon, RN # 1 confirmed the OASIS was inaccurate”
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A Review Of All Current Medications
The inspectors’ words, 208 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observation, clinical record review, and patient interview the agency failed to review all current medications for 1 of 1 patients that received a home visit (#1). Findings included: 1.Patient #1 was admitted on 04/6/24 with a diagnosis of fracture (break) of the humerus (arm). The plan of care for 06/5/24 to 08/3/24 included the following orders: physical therapy 1 time a week for 9 weeks and occupational therapy 1 time a week for 9 weeks. A home visit was conducted on 6/17/24 at 1:45 p.m. with the physical therapist assistant. A review of current medications was conducted with the patient during the home visit. The review revealed the following discrepancy: Ibuprofen 200mg tablets- take 1 as needed for pain was not listed on the medication profile. Per interview with the patient “I took 2 ibuprofen about 2 hours ago for my headache, I take them once in a while for pain”.”
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Plan Of Care Must Include The Following
The inspectors’ words, 518 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on policy review, client record review, and staff interview the agency failed to include all vital signs as ordered on the plan of care for 1 of 9 records reviewed (#5); and failed to include correct visit frequencies for 1 of 9 charts (#1). Findings included: 2. Patient # 2 had a Start of Care [SOC] date of 2/8/24 with admitting diagnoses of pressure ulcer right buttock unstageable [type of ulcer that occurs when the base of a full-thickness pressure injury is hidden by slough or eschar, making it impossible to determine the ulcer’s depth] and pressure ulcer of sacral [lower back just above the tail bone] area stage II [ulcer that occurs when the outer layer of skin is partially lost]. Review of the Plan of Care [POC] for the certification period 2/8/24-4/8/24 included orders for SN [skilled nursing] 1 time a week for 8 weeks. Review of the clinical record revealed RN # 3 made a SOC visit on 2/8/24 and a routine visit on 2/10/24 [2 times that week]. Review of the clinical record revealed no order for a second visit the week of 2/8/24. During an interview with RN # 1 on 6/18/24, the RN confirmed there was no physician’s order for the 2nd visit. Review of a policy “Admission Initial and Comprehensive Assessment and Development of the Plan of Care”, revised 05/2022 was received from the agency director on 06/17/24 at approximately 1:00 p.m. The policy stated,” … the plan of care will include… all treatment orders…”. 1. Patient #5 had a SOC (start of care) of 03/15/24 and included diagnoses of fall, fracture (break), type 2 diabetes, and hypertension. The plan of care 3/15/24 to 5/13/24 included orders for skilled nursing 1 time for 1 week, 2 times a week for 1 week, and 1 time a week for 7 weeks. Review of the skilled nursing note for 4/12/24 revealed the only vital sign documented was respiration (breathing measurement) of 16. No other vital signs were documented in the note. Interview with agency administrator on 6/18/24 at 12:06 p.m. confirmed the only vital sign in the nursing visit note was the respiration of 16.”
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Only As Ordered By A Physician
The inspectors’ words, 323 words
“Only as ordered by a physician CFR(s): 484.60(b)(1) Drugs, services, and treatments are administered only as ordered by a physician or allowed practitioner. This Element is not met as evidenced by: Based on clinical record review and staff interviews the agency failed to follow physician’s orders for wound care [referral] for 1 of 1 patient with a wound [#2]. The findings included: Patient # 2 had a Start of Care [SOC] date of 2/8/24 with admitting diagnoses of pressure ulcer right buttock unstageable [type of ulcer that occurs when the base of a full-thickness pressure injury is hidden by slough or eschar, making it impossible to determine the ulcer’s depth] and pressure ulcer of sacral [lower back just above the tail bone] area stage II [ulcer that occurs when the outer layer of skin is partially lost]. Review of the Plan of Care [POC] for the certification period 2/8/24-4/8/24 included orders for SN [skilled nursing] 1 time a week for 8 weeks and “SN to perform pressure ulcer care to right buttocks. Cleanse/irrigate wound with wound cleaner [sic], apply xeroform cover and secure...SN to perform pressure ulcer care to left buttock [sacral], daily. Cleanse/irrigate wound with wound cleaner [sic], apply xeroform. Cover with foam dressing...” Review of the clinical record revealed referral orders dated 2/7/24 from _____ [name of physician]. The referral included the following wound care orders, “Gently cleanse wounds with VASHE wound cleanser. Then continue to cover wounds with mepilex border to coccyx and right buttocks. Change Monday, Wednesday and Friday and PRN [as needed] for soiling...” Further review of the clinical record revealed no evidence the RN notified the physician to obtain the orders for the xeroform which the nurse applied at the time of admission. RN # 3 was not available for interview. During an interview with RN # 1 on 6/18/24 at 11 am, the RN confirmed the nurse failed to follow the physician’s order for wound care.”
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Onsite Supervisory Visit Every 14 Days
The inspectors’ words, 274 words
“Onsite supervisory visit every 14 days CFR(s): 484.80(h)(1)(i) (1)(i) If home health aide services are provided to a patient who is receiving skilled nursing, physical or occupational therapy, or speech language pathology services— (A) A registered nurse or other appropriate skilled professional who is familiar with the patient, the patient’s plan of care, and the written patient care instructions described in paragraph (g) of this section, must complete a supervisory assessment of the aide services being provided no less frequently than every 14 days; and (B) The home health aide does not need to be present during the supervisory assessment described in paragraph (h)(1)(i)(A) of this section. This Element is not met as evidenced by: Based on policy review, client record review, and staff interview the agency failed to provide home health aide supervision for 1 of 2 home health aide records reviewed (#5). Findings included: Review of policy “Home Health Aide Supervisory Visits”, revised 12/2016 was received from agency administrator on 06/18/24 at 10:28 a.m. The policy stated,” …makes a supervisory visit to all patients receiving home health aide services no less frequently than every 14 days, with or without the aide present…” Patient #5 had a SOC (start of care) of 03/15/24 and included diagnoses of fall, fracture (break), type 2 diabetes, and hypertension. Home health aide orders were for 1 time a week for 7 weeks. Review of the weekly home health aide visits revealed a supervisory visit was completed on 4/5/24 by the physical therapist and was not completed again until 4/26/24. Interview with agency administrator on 6/18/24 at 12:08 p.m. confirmed the aide supervisory visits were not done appropriately.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 18, 2024 | Recertification inspection | 5 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 1, 1998.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Home Care Management Services LLC and Liberty Homecare Group, LLC run it.
- 4 owners or officers are people: John Albert Mcneill (owns 5% or more directly); Donna Turlington (managing employee (on the payroll)); Mary Hubbard (runs it (operational or managerial control)); Ronald Benjamin Mcneill (owns 5% or more directly).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Home Care Management Services LLC | Runs it (operational or managerial control) | Feb 18, 2010 | |
| Liberty Homecare Group, LLC | Runs it (operational or managerial control) | Apr 23, 2012 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Zero, or very few, patients met the survey’s rules for inclusion.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- Of the 21 agencies CMS’s data show serving patients in ZIP code 27360, where this agency’s office is, 21 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Amedisys Home Health Care | 4 |
| Bayada Home Health Care Inc. | 4 |
| Medi Home Health & Hospice | 3 |
| Liberty Home Care II, LLC This home health agency | 3.5 |
| Adoration Home Health | 4 |
| Home Health of Randolph Hospital | 3 |
| Well Care Home Health of the Triad Inc. | 4.5 |
| Centerwell Home Health | 3.5 |
| Atrium Health Wake Forest Baptist -Care at Home | 4.5 |
| Amedisys Home Health | 4.5 |
| Suncrest Home Health | 3 |
| Adoration Home Health | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.