Hearth Record

Adoration Home Health

A home health agency in High Point, North Carolina 27265

4135 Mendenhall Drive, High Point, North Carolina 27265.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 visit on record, nothing cited. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 25, 2026: a complaint inspection.

0 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 visit on record, nothing cited. The last 3 years, to Oct 24, 2026.

0 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 25, 2026Complaint inspectionNo deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Jan 8, 1985.
  • Ownership: non-profit.
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Adoration Home Health Care LLC owns 100% directly since Mar 1, 2020.
  • 7 owners or officers are people: Jennifer Phipps (corporate officer); Allison Brown (corporate officer); Deanna Webb (managing employee (on the payroll), 0%); Margaret Sherry Pemberton (corporate officer); Margaret Sherry Pemberton (corporate director); Elizabeth Robinson (corporate officer); Elizabeth Robinson (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Adoration Home Health & Hospice Inc.Owns 5% or more through other companies100%Mar 1, 2020
Brightspring Health Holdings CorpOwns 5% or more through other companies100%Mar 1, 2020
Phoenix Guarantor Inc.Owns 5% or more through other companies100%Mar 1, 2020
Res-Care Inc.Owns 5% or more through other companies100%Mar 1, 2020
Phoenix Intermediate Holdings Inc.Owns 5% or more through other companies100%Mar 1, 2020
Brightspring Health Services Inc.Owns 5% or more through other companies100%Mar 1, 2020
Adoration Home Health Care LLCOwns 5% or more directly100%Mar 1, 2020
Rescare Holdings Inc.Owns 5% or more through other companies100%Mar 1, 2020
Kkr Phoenix Aggregator L.P.Owns 5% or more through other companies68%Mar 1, 2020
Kkr Americas Fund Xii LPOwns 5% or more through other companies68%Mar 1, 2020

How do patients fare?

  • CMS rates its quality of patient care 4.5 of 5.
  • Patients rate it 3 of 5 in CMS’s patient survey (331 surveys completed): 85% rated it 9 or 10 out of 10, and 78% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 53 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate84.55% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate7.35% (better than the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.01% (same as the national rate)

How does it compare nearby?

  • Of the 22 agencies CMS’s data show serving patients in ZIP code 27265, where this agency’s office is, 22 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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