Adoration Home Health
A home health agency in Mebane, North Carolina 27302
1941 S NC Highway 119, Mebane, North Carolina 27302.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Sep 3, 2025: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Sep 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Sep 3, 2025: complaint inspection1 deficiency
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Coordinate Care Delivery
The inspectors’ words, 496 words
“Coordinate care delivery CFR(s): 484.60(d)(4) Coordinate care delivery to meet the patient’s needs, and involve the patient, representative (if any), and caregiver(s), as appropriate, in the coordination of care activities. This Element is not met as evidenced by: Based on agency policy, clinical record review, and staff interviews, the agency failed to notify the representative/caregiver of changes to the plan of care for 1 of 3 patients with changes to the plan of care. (patient #1) Findings included: A policy, Coordination of Care (revised 10/19/2022) received on 09/03/2025 at 12:08 PM from the branch director stated, “All personnel involved in the patient’s care are responsible for coordinating care… Coordinating care delivery to meet the patient’s needs, and involve the patient, representative (if any), and caregiver(s)…” Patient #1 was admitted on 03/05/2025 with diagnoses of pressure ulcer (wound) of sacral region, stage 3 (full thickness skin loss), dementia (loss of memory, and other thinking abilities), and vascular dementia (brain damage caused by a stroke). Patient #1 was a resident of an assisted living facility. The plan of care for 03/05/2028-5/03/2025 included orders for skilled nurse visits 2 times a week for 2 weeks, 3 times a week for 8 weeks with 3 PRN (as needed) and occupational therapy (OT) visits 1 time a week for 1 week and 1 time a week for 4 weeks. Review of the clinical record revealed that on 03/02/2025 registered nurse #7 documented the surrogate decision maker: “[daughter’s name], daughter, POA [power of attorney].” Further review of the clinical record found the following: 1. On 03/12/2025 OT #2 documented an evaluation that included implementing an OT plan of care. There was no documentation that the patient’s daughter was notified of the evaluation or changes to the plan of care. 2. On 03/12/2025 licensed practical nurse (LPN) #3 documented, “Wound to inner right greater toe. Wound is fully intact with black necrotic [tissue death] tissue… Wound to left ankle. Full thickness…” There was no documentation that the patient’s daughter was notified about the new wounds. 3. On 03/19/2025 LPN #3 documented, “RT [right] ant [anterior] lateral big toe wound has S/S [signs/symptoms] of possible infection… faint odor noted… large amount of purulent [drainage produced by an infection] …” There was no documentation that the patient’s daughter was notified. 4. On 03/28/2025 LPN #3 documented, “Tonight will be her last dose of ABX [antibiotic]…” There was no documentation of the patient’s daughter being notified of the new medication. OT #2 was not available for an interview. An interview conducted on 09/03/2025 at 12:51 PM LPN #3 revealed that LPN #3 communicated only with the assisted living facility staff and that normally they would contact the family/POA when a patient’s condition changes. During an interview conducted on 09/03/2025 at 11:53 AM the branch director stated, “We communicate with the POA as we need to; change of condition, changes in wounds, and any signs or symptoms of infection, and any changes to the plan of care.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 3, 2025 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Sep 7, 1984.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Adoration Home Health Care LLC owns 100% directly since Mar 1, 2020.
- 7 owners or officers are people: Cynthia Briggs (managing employee (on the payroll), 0%); Jennifer Phipps (corporate officer); Allison Brown (corporate officer); Margaret Sherry Pemberton (corporate officer); Margaret Sherry Pemberton (corporate director); Elizabeth Robinson (corporate officer); Elizabeth Robinson (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Adoration Home Health & Hospice Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Brightspring Health Holdings Corp | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Phoenix Guarantor Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Res-Care Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Phoenix Intermediate Holdings Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Brightspring Health Services Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Adoration Home Health Care LLC | Owns 5% or more directly | 100% | Mar 1, 2020 |
| Rescare Holdings Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2020 |
| Kkr Phoenix Aggregator L.P. | Owns 5% or more through other companies | 68% | Mar 1, 2020 |
| Kkr Americas Fund Xii LP | Owns 5% or more through other companies | 68% | Mar 1, 2020 |
| Walgreen Co | Owns 5% or more through other companies | 29% | Mar 1, 2020 |
| Walgreens Holding Company | Owns 5% or more through other companies | 20% | Mar 1, 2020 |
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (173 surveys completed): 90% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 88.54% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 13.04% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.56% (same as the national rate) |
How does it compare nearby?
- Of the 19 agencies CMS’s data show serving patients in ZIP code 27302, where this agency’s office is, 19 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Adoration Home Health This home health agency | 3 |
| Suncrest Home Health | 3.5 |
| Amedisys Home Health of Chapel Hill | 4.5 |
| Centerwell Home Health | 3.5 |
| Amedisys Home Health | 4.5 |
| Suncrest Home Health | 3 |
| Authoracare Collective | 4 |
| Bayada Home Health Care, Inc. | 4.5 |
| Duke Home Health | 3.5 |
| Encompass Home Health of North Carolina | 2.5 |
| Centerwell Home Health | 4.5 |
| Well Care Home Health, Inc. | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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