Good Neighbor Hhc of Brainerd
A home health agency in Baxter, Minnesota 56425
7111 Forthun Road Ste 100, Baxter, Minnesota 56425. (218) 829-9238.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 1.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jul 29, 2025: a complaint inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Dec 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Dec 17, 2024: recertification inspection2 deficiencies
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Encoding And Transmitting Oasis
The inspectors’ words, 573 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on interview and document review the agency failed to encode and electronically transmit completed OASIS assessments to the Center of Medicare and Medicaid (CMS) system within 30 days of completing the assessment of the patient for 9 of 9 (P1, P2, P3, P4, P5, P6, P7, P8, P9) patients reviewed. The Center of Medicare and Medicaid (CMS) Outcome and Assessment Information Set (OASIS) Error Detail Report dated 1/1/24 through 12/12/24, identified eleven patients whose OASIS assessment records were submitted more than 30 days after the assessment had been completed. P1’s plan of care (POC) identified a start of care date (SOC) of 9/22/23. P1’s recertification OASIS assessment with completion date 5/15/24, was submitted to CMS 6/18/24, 34 days after completion of the assessment. P2’s POC identified a SOC date of 5/16/24. P2’s start of care OASIS assessment with completion date 5/16/24, was submitted to CMS 6/18/24, 33 days after completion of the assessment. P3’s POC identified a SOC of 5/25/23. P3’s recertification OASIS assessment with completion date 5/16/24, was submitted to CMS 6/18/24, 33 days after completion of the assessment. P4’s POC identified a SOC of 2/14/24. P4’s discharge OASIS assessment with completion date 5/22/24, was submitted to CMS 7/3/24, 42 days after completion of the assessment. P5’s POC identified a SOC of 7/31/24. P5’s discharge OASIS assessment with completion date 8/07/24, was submitted to CMS 9/11/24, 35 days after completion of the assessment. P6’s POC identified a SOC of 7/31/24. P6’s discharge OASIS assessment with completion date 8/07/24, was submitted to CMS 9/11/24, 35 days after completion of the assessment. P7’s POC identified a SOC of 3/09/23. P7’s discharge OASIS assessment with completion date 8/23/24, was submitted to CMS 9/25/24, 33 days after completion of the assessment. P8’s POC identified a SOC of 1/23/23. P8’s recertification OASIS assessment with completion date 9/13/24, was submitted to CMS 10/28/24, 45 days after completion of the assessment. P9’s POC identified a SOC date of 10/15/24. P9’s start of care OASIS assessment with completion date 10/15/24, was submitted to CMS 11/18/24, 34 days after completion of the assessment. During interview on 2/17/24 at 1:30 p.m. licensed practical nurse (LPN)-A stated she thought she needed to submit the agency completed OASIS assessments more than the two days monthly she currently had the task scheduled for. Holidays in the month interfered with submission dates and there were also times the agency nurses did not complete the assessment in a timely manner and that caused late submissions as well. During interview on 2/17/24, at 3:00 p.m. registered nurse (RN)-A stated LPN-A may need to change to submitting the OASIS assessments weekly to ensure they were submitted in the required time frame. The Center for Medicare and Medicaid Services OASIS E Manual, updated 1/1/24, identified OASIS data was collected as part of the comprehensive assessment required by the Medicare Conditions of Participation. The CMS Home Health Conditions of Participation required a home health agency electronically transmit accurate, completed, and encoded OASIS data to a centralized data submission system within 30 days of the completion of the assessment (M0090 Date Assessment Completed).”
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Laboratory Services/Clia Waivers
The inspectors’ words, 391 words
“Laboratory services/CLIA waivers CFR(s): 484.100(c)(1) Laboratory services. If the HHA engages in laboratory testing outside of the context of assisting an individual in self-administering a test with an appliance that has been cleared for that purpose by the Food and Drug Administration, the testing must be in compliance with all applicable requirements of part 493 of this chapter. The HHA may not substitute its equipment for a patient’s equipment when assisting with self-administered tests. This Standard is not met as evidenced by: Based on observation, interview and document review, the facility failed to maintain a CLIA waiver and continued to engage in laboratory testing outside of the context of assisting an individual in self-administering a test with an appliance that has been cleared for that purpose by the Food and Drug Administration. This affected 11 patients who received laboratory services. During an observation on 12/17/24 at 2:22 p.m., a Centers for Medicare and Medicaid Services (CMS) Clinical Laboratory Improvement Amendments (CLIA) Certificate of Waiver with an expiration date of 9/30/24 was mounted in a frame on a bookshelf in the conference room. An agency provided handwritten list undated, identified 11 patients received venipuncture (blood draw) and international normalized ratio (INR) (a standardized number that’s figured out in the lab and measure the time it takes for blood to clot) from the agency. During an interview on 12/17/24 at 2:30 p.m., the clinical manager (CM)-A stated the agency did collect patient blood draws and patient INR, however, brought the samples to the lab to be performed. Shirley and Sara stated they did not apply for a new CLIA waiver because they did not have a lab. Because of this, the agency did not believe they needed a CLIA waiver and did not re-apply. The agency policy Venipunctures undated, identified venipuncture was a technique in which a vein was punctured transcutaneously with a butterfly needle, a needle attached to a syringe or a vacutainer for the purpose of obtaining a blood specimen. The agency Preanalytic Policies and Procedures undated, identified it was the policy of the anticoagulation testing program to adhere to the following procedures, which govern all activities from the time tests were ordered through the time specimens were received and processed at the testing site. A policy and/or procedure regarding the application of a CLIA waiver was requested but not received.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 29, 2025 | Complaint inspection | No deficiencies cited |
| Dec 17, 2024 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Jun 19, 1992.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy and home health aide services.
- Doesn’t offer speech pathology and medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 5 owners or officers are people: Sharon Christensen (owns 5% or more directly, 50%); Dale Christensen (owns 5% or more directly, 50%); Sharon Christensen (corporate director); Sharon Christensen (managing employee (on the payroll)); Sara Sundberg (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 1.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (55 surveys completed): 92% rated it 9 or 10 out of 10, and 78% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 1.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 95.85% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.33% (same as the national rate) |
How does it compare nearby?
- Of the 7 agencies CMS’s data show serving patients in ZIP code 56425, where this agency’s office is, 6 have a quality of patient care rating; the middle one is 2.75 of 5, and this one is rated 1.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Good Neighbor Hhc of Brainerd This home health agency | 1.5 |
| Lakewood Health System Home Care & Hospice | 2 |
| Country Manor Extended Services | 2.5 |
| Barnabas Health Care Services, Inc. | Not given |
| Aveanna Home Health | 5 |
| Good Samaritan Home Health | 4.5 |
| Vivie Home Health | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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