Care Choice Home Health, Inc.
A home health agency in Skokie, Illinois 60077
8707 Skokie Blvd, Ste 306, Skokie, Illinois 60077. (847) 329-0648.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 2of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jul 31, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jul 31, 2025: recertification inspection2 deficiencies
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Participate In Care
The inspectors’ words, 403 words
“Participate in care CFR(s): 484.50(c)(4)(i,ii,iii,iv,v,vi,vii,viii) Participate in, be informed about, and consent or refuse care in advance of and during treatment, where appropriate, with respect to-- (i) Completion of all assessments; (ii) The care to be furnished, based on the comprehensive assessment; (iii) Establishing and revising the plan of care; (iv) The disciplines that will furnish the care; (v) The frequency of visits; (vi) Expected outcomes of care, including patient-identified goals, and anticipated risks and benefits; (vii) Any factors that could impact treatment effectiveness; and (viii) Any changes in the care to be furnished. This Element is not met as evidenced by: Based on review of the Agency’s Pt. admission folder, observations and interviews during home visits, clinical record reviews, and staff interviews, the Agency failed to ensure the Pt./representative was informed in writing of the services to be provided and the frequency of visits in 7 of 7 (Pts. #1, 2, 3, 4, 5, 6, and 7) clinical records reviewed. Findings include: 1. The Pt. admission folder was reviewed on 07/28/25 at 3:00 PM. The folder included the “Request for Admission & Consent for Treatment” which lacked the disciplines that will furnish care, and the frequency of visits proposed to furnish. 2. The following clinical records were reviewed on 07/28/25 to 07/29/25: Pt #1. SOC 07/07/25. Pt. received SN, PT and OT services. Pt. #2. SOC 04/12/25. Pt. received SN, PT and HHA services. Pt. #3. SOC 06/24/25. Pt. received SN, PT, OT and MSW services. Pt. #4 SOC 02/26/25. Pt. received SN services. Pt. #5 SOC 05/28/25. Pt. received SN, PT, and OT services. Pt. #6 SOC 05/25/24. Pt. received SN and PT services. Pt. #7 SOC 06/13/24. Pt. received SN and PT services. The clinical records included the “Request for Admission & Consent for Treatment” form signed by the Pt./representative. The consent forms lacked documentation of the service(s) to be provided and visit frequencies. 3. Home visits were conducted on the following Pts. on 07/28/25 and 07/29/25: Pt #1. SOC 07/07/25. Pt. #2. SOC 04/12/25. Pt. #3. SOC 06/24/25. During the home visits of Pts. #1, 2, and 3, the Pt. admission folders were observed and lacked documentation indicating the Pt./representative was notified of the discipline(s) to provide service, and frequency of visits in writing. 4. During staff interviews with the Administrator and Agency Supervisor, on 07/30/25 at 10:30 AM, and 11:30 AM, the administrative team confirmed the above findings.”
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Influenza And Pneumococcal Vaccines
The inspectors’ words, 208 words
“Influenza and pneumococcal vaccines CFR(s): 484.60(b)(2) Influenza and pneumococcal vaccines may be administered per agency policy developed in consultation with a physician, physician assistant, nurse practitioner, or clinical nurse specialist, and after an assessment of the patient to determine for contraindications. This Element is not met as evidenced by: Based on clinical records review, Agency policy review and staff interview, the Agency failed to ensure Pts. were assessed for the status of Pneumonia vaccination for 3 of 7 (Pts. # 1, 6 and 7) clinical records reviewed. 1. The following clinical records were reviewed on 07/28/25, 7/29/25, and 07/30/25: Pt. # 1. SOC 07/07/25. Pt. # 6. SOC 05/25/24 Pt. # 7. SOC 06/13/24. The clinical records lack documentation indicating that Pts. were assessed for pneumonia vaccination status. 2. The Agency Policy titled “Pneumonia Vaccination” was reviewed on 07/30/25 and required: “Instructions...3... The home health agency shall document in each client’s / patient’s medical record that a vaccination against pneumococcal pneumonia was offered and was administered, arranged, refused, or medically contraindicated or that the client / patient is not a member of a vaccination priority population.” 3. During interviews with the Administrator and Director of Nursing on 07/30/25 between 10:30 AM and 11:30 AM, this finding was confirmed.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 31, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Feb 20, 2004.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 11 owners or officers are people: Froilan Figuerres Bello (managing employee (on the payroll), 100%); Froilan Figuerres Bello (corporate officer, 75%); Chrystal Bernadette Ceniza (owns 5% or more directly, 50%); Leyte Pozon Bello (corporate officer, 25%); Froilan Figuerres Bello (owns 5% or more directly); Froilan Figuerres Bello (corporate director); Leyte Pozon Bello (owns 5% or more directly); Leyte Pozon Bello (corporate director); Leyte Pozon Bello (managing employee (on the payroll)); Teresa Holmes (owns 5% or more directly); Teresa Holmes (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 2 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (46 surveys completed): 95% rated it 9 or 10 out of 10, and 81% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 79.20% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 10.86% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.38% (same as the national rate) |
How does it compare nearby?
- Of the 165 agencies CMS’s data show serving patients in ZIP code 60077, where this agency’s office is, 151 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 2 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Care Choice Home Health, Inc. This home health agency | 2 |
| USA We Care Home Healthcare, Inc. | 2 |
| O & P Home Health Care, Inc. | 4 |
| Midwest Healthcare Provider, Inc. | 2 |
| Select Home Care, Inc. | 4 |
| North Western Home Health Care, Inc. | Not given |
| Illinois Professional Home Health, Inc. | 3 |
| Illinois Health Care Services, LLC | 2 |
| Good Life Home Health Care, Inc. | 4.5 |
| Nurture Care Home Health, Inc. | 2 |
| Careforce Homehealth, Inc. | 3.5 |
| Frontline Healthcare, LLC | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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