Hearth Record

Suwannee Medical Personnel

A home health agency in Lake City, Florida 32025

1852 SW Barnett Way Ste 103, Lake City, Florida 32025. (386) 754-1544.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Apr 2024. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 5, 2024: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Apr 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Apr 5, 2024: recertification inspection1 deficiency

  • Only As Ordered By A Physician

    The inspectors’ words, 544 words

    “Only as ordered by a physician CFR(s): 484.60(b)(1) Drugs, services, and treatments are administered only as ordered by a physician or allowed practitioner. This Element is not met as evidenced by: Based on observation, interview, and record review, the agency failed to ensure physicians’ orders were followed for 2 of 2 home visit patients, Patients #1 and #2. Findings include: Review of the Medication Profile for Patient #2 documented medications to include venlafaxine 75 mg capsule extended release, 2 capsules twice a day and Entresto 24 mg-26 mg 1 tablet twice a day. During an observation on 04/03/2024 at approximately 11:10 AM Staff K, Registered Nurse (RN) gathered Patient #2’s medications to fill the medication organizer, “pill box.” Venlafaxine and Entresto were not observed to be added to the pill box. During an interview on 04/03/2024 at approximately 11:15 AM Staff K, RN said she did not know about the venlafaxine and that she thought the patient was not on Entresto anymore. Review of Patient #2’s medication record did not contain documentation of venlafaxine or Entresto being discontinued. Review of the Medication Profile for Patient #1 documented medications to include escitalopram 5 mg once daily, lisinopril 20 mg once daily, and tamsulosin 0.4 mg nightly. During an observation on 04/03/2024 at 12:30 PM Staff K, RN gathered Patient #1’s medications to fill the medication organizer, “pill box.” Escitalopram 5 mg, lisinopril 20 mg, and tamsulosin 0.4 mg were not observed to be added to the pill box. During an interview on 04/03/2024 at approximately 12:42 PM Staff K, RN stated the escitalopram was not put in the pill box because the patient’s wife does not want it given. The lisinopril was not put in the pill box because it was discontinued March 22, 2024. For the tamsulosin the nurse said she didn’t know about that medication. Review of Patient #1’s medical record did not contain a physician’s order to discontinue the lisinopril, escitalopram or the tamsulosin. There was no documentation in the record of the physician being notified of the patient not being administered these medications or the patient’s spouse not wanting escitalopram administered. Review of the policy and procedure titled, “Patient Assessment and Plan of Care” read, “Changes to the Plan of Care: The physician is notified in a timely and appropriate manner of any changes in the patient’s clinical status and/or needs or requests that suggest a need to modify the plan of care. Changes to the plan of care based on patient requests, changes in the patient’s clinical status, the patient’s response to therapy and/or physician orders, are documented in the patient’s medical record within the visit notes with documentation that the physician is aware of changes, and/or as verbal-telephone physician orders. Review of the policy and procedure titled, “Medication Profile and Review” read, “Purpose: To obtain and maintain a comprehensive and concise record of all the medications a patient is taking. Policy: The licensed nurse is responsible for reviewing and evaluation all the patient’s medications on admission and on an ongoing basis. Procedure: When medications are discontinued, the discontinued date is documented in the Medicine Schedule. Medication Assessment: Checking the prescribed medications for the correct dosage and frequency. Any discrepancies must be clarified with the ordering physician and/or the pharmacist.”

    Rule G0580. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 5, 2024Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Dec 22, 2003.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, medical social services and home health aide services.
  • Doesn’t offer speech pathology.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 4 owners or officers are people: Chris Fortner (owns 5% or more directly, 100%); Fred Rogers (corporate officer); Chris Fortner (corporate officer); Andrea Paulk (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 1.5 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (55 surveys completed): 93% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars1.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate73.82% (same as the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate10.55% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.11% (same as the national rate)

How does it compare nearby?

  • Of the 16 agencies CMS’s data show serving patients in ZIP code 32025, where this agency’s office is, 16 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 1.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 16 agencies CMS lists serving ZIP code 32025
PlaceQuality rating
Centerwell Home Health4.5
Suncrest Omni3.5
Suwannee Medical Personnel This home health agency1.5
Concierge Home Care4.5
Uf Health Shands Homecare3
Mederi Caretenders3
HCA Florida Healthcare at Home4
Concierge Home Care4
Aveanna Home Health4.5
Enhabit Home Health2.5
Amedisys Home Health3.5
Pinnacle Home Care of the Villages Inc.3.5

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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