Centerwell Home Health
A home health agency in Port Saint Lucie, Florida 34986
525 NW Lake Whitney Pl Ste 106, Port Saint Lucie, Florida 34986. (772) 223-2116.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 13, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Mar 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Mar 13, 2026: recertification inspection1 deficiency
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Provide Services In The Plan Of Care
The inspectors’ words, 393 words
“Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on record review, observation, and interview, the Home Health Agency failed to ensure physician orders were implemented for Medical Social Services for 1 of 3 patients reviewed for social services (Patient #4). The findings include: Record review revealed Patient #4 was admitted to the Home Health Agency on 02/01/26. Review of the patient’s plan of care and certification period dated 02/01/26 through 04/01/26 documents a physician order for a Medical Social Worker service one time per week for one week. Review of Patient #4’s physician order dated 02/11/26 indicated Medical Social Services for evaluation to assess social and emotional factors related to the patient’s illness, need for care, response to treatment, and adjustment to care, with collaboration with the physician and nurse to develop a plan of care and assist with community resources. Review of Staff A, Licensed Practical Nurse’s progress note dated 02/11/26 documented: “Niece request social worker services/psych nurse eval.” Review of the patient’s clinical record lacked written evidence that Medical Social Services were initiated or that a plan of care or a psychiatric nurse evaluation was implemented. On 03/10/26 at 1:41 PM, arrived at Patient #4’s home with the Home Health Agency’s Clinical Manager and the Physical Therapist, as the agency planned to provide the patient with a Notice of Medicare Non-Coverage (NOMNC) form (discharge from services notice). During an interview, the patient reported experiencing night perspiration and stated she believed it may be related to Wellbutrin (an antidepressant), which she takes. The patient stated she had informed her physician she was very depressed and that psychiatric services were discussed but never ordered. During the home visit, the Clinical Manager informed the patient that the agency had a psychiatric nurse who could visit her. The patient stated she was unaware of this service and indicated she would prefer psychiatric social worker services, which she had received in the past. The Clinical Manager stated the agency had a registered nurse trained in psychiatric care. On 03/12/26 at 12:40 PM, during an interview, the Clinical Manager reviewed the physician order dated 02/11/26 and stated the order for Medical Social Services was missed and was never initiated.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 13, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Aug 19, 1998.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Capital Health Management Group LLC owns 100% directly since Jan 1, 2002.
- 16 owners or officers are people: Courtney D Durall (corporate officer, 0%); Stuart Bradley Keller (corporate officer, 0%); Celeste Mellet (corporate officer, 0%); Daniel K Feld (corporate officer, 0%); Caleb Gallifant (corporate officer, 0%); Robert M Marcoux (corporate officer, 0%); Sharday Merdja (managing employee (on the payroll), 0%); Valerie Talkers (corporate officer, 0%); Richard Lindsay-Jones (corporate officer, 0%); Cassie Houff (corporate officer, 0%); Amaka Agumadu (corporate officer, 0%); Kathrine Helms Lee (managing employee (on the payroll)); Casey Mckeon (corporate officer, 0%); Casey Mckeon (corporate director, 0%); Kendra Clark (corporate officer, 0%); Sean Turner (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kentucky Homecare Parent Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Kentucky Homecare Holdings, Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Centerwell Health Services Holding Corp | Owns 5% or more through other companies | 100% | Jan 1, 2013 |
| Humana Inc. | Owns 5% or more through other companies | 100% | Aug 17, 2021 |
| Capital Health Management Group LLC | Owns 5% or more directly | 100% | Jan 1, 2002 |
| Centerwell Health Services Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2006 |
| Healthfield, LLC | Owns 5% or more through other companies | 100% | May 18, 2005 |
| Healthfield Operating Group, LLC | Owns 5% or more through other companies | 100% | May 18, 2005 |
| Chmg Acquisition LLC | Owns 5% or more through other companies | 100% | May 18, 2005 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (292 surveys completed): 86% rated it 9 or 10 out of 10, and 77% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 90.92% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 10.28% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.39% (same as the national rate) |
How does it compare nearby?
- Of the 51 agencies CMS’s data show serving patients in ZIP code 34986, where this agency’s office is, 48 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Centerwell Home Health This home health agency | 4.5 |
| Accentcare Home Health of Port St Lucie | 3 |
| Health at Home | 3.5 |
| Trilogy Home Healthcare | 4 |
| Pinnacle Home Care | 3.5 |
| Angels of Care | Not given |
| Parx Home Health Care | 2.5 |
| Hospital Without Walls of Port St Lucie, Inc. | 5 |
| A Patient’s Choice Home Health LLC | Not given |
| Concierge Home Care | 3.5 |
| Action Home Care | 4.5 |
| Haven Home Health Care | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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