Haven Home Health Care
A home health agency in Boca Raton, Florida 33487
6001 Broken Sound Pkwy Ste 220, Boca Raton, Florida 33487. (561) 327-9060.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- No inspections on record in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
No inspection on record in QCOR’s home health file, which goes back to 2018.
No deficiencies are on record either, which doesn’t mean the agency was inspected and found clean.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Is it certified?
- Medicare-certified home health agency since Dec 27, 2012.
- Ownership: proprietary (for profit).
- No inspection on record in the last three years to show whether it met Medicare’s rules.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- No complaint investigation on record in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Charis Healthcare Holdings, LLC owns 100% directly since Jul 1, 2020; Charis Healthcare Holdings, LLC owns 60% directly since Jan 1, 2024.
- 5 owners or officers are people: Kristi L Jackson (managing employee (on the payroll), 50%); David Jackson (owns 5% or more through other companies, 8.93%); Katrina Lanier (corporate officer); David Jackson (corporate officer); Jamin R Ruark (owns 5% or more through other companies).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Choice Haven Holdings, LLC | Owns 5% or more through other companies | 100% | Apr 1, 2026 |
| Choice Health at Home, LLC | Owns 5% or more through other companies | 100% | Apr 1, 2026 |
| Charis Healthcare Holdings, LLC | Owns 5% or more directly | 100% | Jul 1, 2020 |
| Choice Health at Home Holdings, LLC | Owns 5% or more through other companies | 99.99% | Apr 1, 2026 |
| Choice Health at Home Intermediate Holdings, LLC | Owns 5% or more through other companies | 99.99% | Apr 1, 2026 |
| Tcfiii Ch Investor LLC | Owns 5% or more through other companies | 65.43% | Apr 1, 2026 |
| Tcfiii Ch LLC | Owns 5% or more through other companies | 65.43% | Apr 1, 2026 |
| Charis Healthcare Holdings, LLC | Owns 5% or more directly | 60% | Jan 1, 2024 |
| Trive Capital Fund III LP | Owns 5% or more through other companies | 42.11% | Apr 1, 2026 |
| The Charis Foundation Inc. | Owns 5% or more through other companies | 26.7% | Jan 1, 2024 |
| Tcfiii Ch Spv LP | Owns 5% or more through other companies | 23.31% | Apr 1, 2026 |
| Coltala Choice, LLC | Owns 5% or more through other companies | 16.61% | Apr 1, 2026 |
| Choice Rehab Holdings, Inc. | Owns 5% or more through other companies | 8.93% | Apr 1, 2026 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (354 surveys completed): 86% rated it 9 or 10 out of 10, and 76% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 93.47% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 7.61% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.35% (same as the national rate) |
How does it compare nearby?
- Of the 84 agencies CMS’s data show serving patients in ZIP code 33487, where this agency’s office is, 75 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Haven Home Health Care This home health agency | 3.5 |
| United Labor Home Healthcare | Not given |
| Allegiance Home Health and Rehab, Inc. | 5 |
| Able Home Health, Inc. | Not given |
| Trusted Home Care Agency | Not given |
| Senior Care Solutions | 3 |
| Sican Home Health Services | Not given |
| Ready Care Home Health | 4 |
| Certified Homecare of the Palm Beaches | 3.5 |
| All About You Home Health Agency Inc. | 4.5 |
| K & D Home Health Care Corp | 2 |
| Apex Home Health Care LLC | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
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