Hearth Record

Visiting Nurse Association of Florida Inc.

A home health agency in Stuart, Florida 34996

2400 SE Monterey Rd Ste 300, Stuart, Florida 34996. (800) 318-0399.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on May 16, 2024: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

May 16, 2024: recertification inspection1 deficiency

  • Infection Prevention

    The inspectors’ words, 509 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on the Home Health Agency (HHA)’s Policy review, observation, and interview, the HHA failed to follow their infection control process as evidenced by the failure to ensure appropriate hand hygiene and glove changes during wound care for 1 of 6 sampled patients observed during a home visit (Patient #11). The findings include: Review of the HHA’s Policy titled, “ Hand Hygiene Policy” dated 02/27/20 documents, “The agency implements standards from the Centers For Disease Control And Prevention (CDC) and World Health Organization (WHO) to determine the spread of infections by ensuring all clinical staff are performing proper hand hygiene. Infection control is a prime concern of the agency and shall be stressed not only to staff, but patients and caregivers by a process of ongoing assessment and instruction. Hand hygiene must be performed: before and after touching patient’s intact skin, before donning sterile gloves. After removing gloves. Before and after performing a procedure, e.g. wound care.” Review of the record reveals Patient #11 was admitted to the HHA ‘s services on 05/02/2024 for the provision of Skilled Nursing and Physical Therapy. Review of the Plan of Care dated 05/02/24 documents orders for the Skilled Nurse to perform/instruct/reinforce/patient care giver procedures of wound care to right arm. Cleanse with Normal Saline, pat dry, apply Xeroform (type of Petroleum dressing), and foam bandage two times a week until healed. On 05/16/24 at 10:11 AM, a home visit was conducted to observe the patient’s wound care accompanied by the Administrator and Staff A, a License Practical Nurse; observation reveals Staff A sanitized their hands prior to the care; donned two pairs of gloves on each hand, removed the patient’s old (wound) dressing, then removed their first pair of gloves, applied new gloves on top of the gloves Staff A already had on, without hand hygiene after the glove’s removal and then performed the ordered wound care. On 05/16/24 at 12:02 PM an interview was conducted with DON who stated that she was not sure why the nurse “doubled” their gloves and did not perform hand hygiene after the removal of their first pair of gloves; the DON was asked to telephone Staff A and when Staff A responded, the DON stated that Staff A is in a patient’s home, could not answer the telephone call and the DON sent Staff A a message to call back when Staff A is able. On 05/16/24 at 12:57 PM, an interview was held with Staff A; when asked what the reasoning was for wearing double gloves and why they didn’t conduct hand hygiene after glove removal, Staff A stated that their hands sweat a lot which makes it difficult to apply the gloves, they always stick to their hands and acknowledged that they didn’t conduct hand hygiene after the glove removal and before applying new gloves.”

    Rule G0682. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
May 16, 2024Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jul 1, 1978.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 4 owners or officers are people: Donald Crow (corporate director); Donald Crow (managing employee (on the payroll)); Jennifer S Crow (corporate officer); Jennifer S Crow (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 4 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (400 surveys completed): 86% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate88.00% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate9.03% (better than the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.07% (same as the national rate)

How does it compare nearby?

  • Of the 38 agencies CMS’s data show serving patients in ZIP code 34996, where this agency’s office is, 37 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 38 agencies CMS lists serving ZIP code 34996
PlaceQuality rating
Visiting Nurse Association of Florida Inc. This home health agency4
Anchor Home Health Services, LLC3.5
Activa Home Health4.5
Aveanna Home Health4.5
Action Home Care4.5
Haven Home Health Care3.5
First at Home Inc.3.5
Mederi Caretenders3
Interim Healthcare of the Treasure Coast, Inc.2.5
HCA Florida Healthcare at Home3.5
Community Home Health Services3.5
Enhabit Home Health of Jupiter Medical Center4.5

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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