Centerwell Home Health
A home health agency in Camden, Arkansas 71701
155 S. Washington St., Camden, Arkansas 71701. (870) 498-4357.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 4, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jun 4, 2026: recertification inspection1 deficiency
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Infection Prevention
The inspectors’ words, 557 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation during home visits, clinical record review, staff interview, and review of the Agency’s standard precautions and wound dressing application policy, the Skilled Nurse (SN) failed to follow accepted professional standards for infection control in 1 (# 1) of 4) home visits conducted. This failed practice had the potential to place the patient at risk for a wound infection and hospitalization. The deficient practice identified, if continued, potentially placed all patients with wounds and wound care at risk of adverse outcomes and hospitalization. The findings are: 1. The Agency’s “Standard Precautions, home care,” showed “The Centers for Disease Control and Prevention (CDC) developed standard precautions to protect against the transmission of infection. Standard precautions are a group of infection prevention practices based on the idea that all blood, body fluids, secretions, excretions (except sweat), non-intact skin, and mucous membranes may be infectious. CDC officials recommend that health care workers assume that all patients, regardless of their diagnosis, are potentially colonized with an organism that the patient may transmit to others. Standard precautions include hand hygiene, appropriate use of personal protective equipment, and proper handling of potentially contaminated items including patient equipment, items in the environment, sharps and specimens. Implementation: Gather and prepare the necessary equipment and supplies Perform hygiene before and after patient care; when moving from a contaminated body site to a clean body site; after contact with body fluids, excretions, mucous membranes, nonintact skin, or wound dressings (even if you wore gloves); and after contact with inanimate objects in the patient environment. “ 2.The Agency’s “Wound Dressing Application” showed the process to include: “after dressing removed and wound cleansed to remove soiled gloves, perform hand hygiene and put on new gloves. “ 3. Review of Clinical record # 7 showed a patient with diagnoses of cellulitis of right lower limb, acquired absence of right leg below knee, and sepsis. The Plan of care dated 05/31/26 through 07/29/26 included orders dated 5/21/26 of “Skilled nurse to perform/teach wound care to stump, Cleanse with wound cleanser apply, pat dry with 4x4 gauze, apply aquacell ag advantage, cover with 4x4 gauze, wrap with Coban multi-layer wrap twice a week. 4.A home visit was conducted on 06/02/26 at 10:25 AM for patient # 7 with wound care orders dated 5/21/26. The SN began the procedure without having adequate supplies assembled which resulted in failure to practice appropriate infection control measures. The SN re-entered the clean dressing supplies container that was placed on the bed with the patient and entered her nursing bag hanging from her shoulder to retrieve hand sanitizer. After cleaning hands and applying disposable gloves, the SN (Agency Personnel #2) removed the soiled dressing on the Patient’s right lower extremity, cleansed the wound and then without removing disposable gloves and without sanitizing hands, the SN entered the clean supply container to retrieve clean supplies for dressing the wound on the right below knee amputation. 5. On 6/03/26 at 8:24 AM, during an interview with surveyor, Agency Personnel #1 confirmed the SN did not adhere to infection control techniques following standards of practice during the home visit. “”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 4, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jul 1, 1966.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy and occupational therapy.
- Doesn’t offer speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Centerwell Health Services Inc. owns 100% directly since Aug 1, 2016.
- 10 owners or officers are people: Daniel K Feld (corporate officer); Lloyd K Allen (corporate officer); Lloyd K Allen (corporate director); Robert M Marcoux (corporate officer); John W Nichols (corporate officer); Andrea K Bettis (managing employee (on the payroll)); Douglas A Edwards (corporate officer); Joseph M Ruschell (corporate officer); Joseph M Ruschell (corporate director); Jaclyn Michelle Murphree (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kentucky Homecare Parent Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Kentucky Homecare Holdings, Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Humana Inc. | Owns 5% or more through other companies | 100% | Aug 17, 2021 |
| Centerwell Health Services Inc. | Owns 5% or more directly | 100% | Aug 1, 2016 |
How do patients fare?
- CMS rates its quality of patient care 5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (119 surveys completed): 88% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 81.46% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 8.96% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.84% (same as the national rate) |
How does it compare nearby?
- Of the 7 agencies CMS’s data show serving patients in ZIP code 71701, where this agency’s office is, 7 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Trinity Home Health of Southern Arkansas, LLC | 4.5 |
| Centerwell Home Health This home health agency | 5 |
| South Arkansas Home Health | 3.5 |
| Trinity Home Health of Arkansas | 3 |
| Elite Home Health | 3.5 |
| Baptist Health Home-Health Arkadelphia | 2 |
| Kindred at Home | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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