Johnson Regional Homecare
A home health agency in Clarksville, Arkansas 72830
1100 East Poplar Street, Clarksville, Arkansas 72830. (479) 705-1505.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 2.5of 5 quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on May 23, 2024: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
May 23, 2024: recertification inspection1 deficiency
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Infection Prevention
The inspectors’ words, 1,305 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observations during home visits, Agency Personnel Interview, review of Agency’s Policy for PICC (Peripherally Inserted Central Catheter used to administer medications and fluids) care, Agency’s policy on Infection Control, review of literature from the Centers For Disease Control (CDC), the National Institute of Health (NIH), and UngerGlobal (cleaning innovation specialist), The Skilled Nurse (SN) failed to follow professional standards for infection control in three of three home visits observed. (#1-#3). This failed practice had the potential to place the patients at risk for infection and rehospitalization. The deficient practices identified, if continued, potentially placed all patients with PICC, other venous access devices or wounds requiring saline for cleansing or packing of wounds, at risk of adverse outcomes and rehospitalization. The common professional standards not adhered to also placed the SN’s health at risk as well. Patient Home Visit #1 on 05/21/24 at 9:15 AM, revealed the following: A) SN (Skilled Nurse) cleaned, flushed and obtained blood specimen from Hickman catheter by removing the cap and attaching a syringe. (A Hickman line is a central venous catheter most often used for the administration of chemotherapy or other medications, as well as for the withdrawal of blood for analysis.) Surveyor observed SN attach a needle to the syringe and then proceeded to transfer blood specimen from syringe to lab tubes. After this process was completed, the SN grabbed a (needle) cap and while holding in gloved hand, took the other hand and aimed the contaminated needle at the cap, recapping the needle. According to the NIH,https://www.ncbi.nlm.nih.gov/books/NBK593203/ , “Injuries due to needles and other sharps have been associated with transmission of blood-borne pathogens (BBP), including hepatitis B, hepatitis C, and HIV to health care personnel. The prevention of sharps injuries is an essential element of standard precautions and includes measures to handle needles and other sharp devices in a manner that will prevent injury to the user and to others who may encounter the device during or after a procedure. The Bloodborne Pathogens Standard is a regulation that prescribes safeguards to protect workers against health hazards related to blood-borne pathogens.” B) SN sanitized hands and donned gloves, then opened ETOH (alcohol) wipe and began cleaning on and around sides of the old PICC dressing, trying to break the adhesive seal from the skin/dressing barrier. After this was accomplished, the SN removed gloves, sanitized hands, donned another pair of gloves and began holding down the PICC dressing with the sterile chlorhexidine swab stick included in the sterile CVL (Central Venous Line Dressing Kit) while also scrubbing around the edges of the tegaderm (a clear flexible adhesive type of tape dressing), thus contaminating the sterile chlorhexidine solution as well as the sterile gloves SN was wearing. **This was a frank deviation from a document titled “Peripherally inserted central catheter (PICC) dressing change, home care.” Provided to Surveyor by Agency Director on 5/22/24 at 1:42 PM when asked for a copy of the Agency’s procedure. C) During this same time period, a Personal Care Aide staffed from a different agency was sweeping the floor and emptied the sweepings from the dust bin into a trash can placed approximately 10 inches away from the patient and the same distance to the SN, and SN’s sterile field. The dust bin was emptied 3-5 times during the patient care activities including times when there was no dressing over the Hickman catheter, no cap on the end of the Hickman catheter. Neither the SN nor the Agency Director, redirected the Personal Care Aide to stop shaking dust, dirt and cat litter particles close to the open wounds. D) SN removed gloves and used sanitizer to clean hands. Sterile gloves were donned and a sterile drape was placed around the old PICC dressing. The old dressing was then removed and discarded. A new PICC dressing was then placed. The Blue needless access Cap was replaced The SN did not follow the principles of sterile technique or maintain adequate sterility of the dressing used for the Hickman Catheter. E) SN removed gloves, sanitized hands and donned a clean pair of gloves. Attention was then focused on the abdominal wound with wound vac dressing. Vacuum/Suction machine was turned off and tubes were disconnected from the wound dressing. SN moistened a sponge from a container labeled “Normal Saline.” Surveyor did not see a date on the bottle, so asked the SN when the bottler was opened and how long the saline is good for until it must be discarded. Per SN #1, “It (the bottle) is good for a week. It was opened this past Saturday.” SN continued on with wound care- using the saline moistened sponge to clean the outside of the wound dressing and along the edges of the adhesive dressing. Another gauze sponge, also moistened with the bottled saline, was observed being used by the SN to clean both the outside and the inside of the abdominal wound. According to Tyco Healthcare at https://www.lvhn.org/sites/default/files/uploads/research_education/EmergencyMedicineMedStudents/WoundCleansing.pdf, saline solutions begin to show bacteria growth within 24 hours of opening. F) Surveyor observed SN using a soft measuring ruler to measure both the inside & outside of the wound with no clear “clean to dirty” technique. It should also be noted, that during the time of the abdominal wound care, the Personal Care Aide had brought clothing and towels from the dryer and began folding the items while the SN was delivering care. Lint and particles were visible in the air during this time. Neither the SN completing the skilled care, the Agency director providing the transportation, redirected the Personal Care Aide. According to Unger global, A worldwide, multimarket and cleaning innovation specialty corporation, there are an average of 764 bacteria per square inch of floor.https://usa.ungerglobal.com/blog/why-effective-commercial-floor-cleaning-is-critical-to-combating-infectious-disease-spread/#:~:text=Every%20time%20an%20object%20has,764%20bacteria%20per%20square%20inch G) During an interview post visit at 12:55 PM, Surveyor asked both SN and Agency Director about the Personal Care Aides cleaning and use of the trash can so close to the area of patient care and the skilled nurse stated “I didn’t even notice any of that happening. I was so focused on what I was doing, I didn’t even see any of that (the cleaning). Per Agency Director, “ It was bothering me but I didn’t think to say anything to the Personal Care Aide to stop her. According to “Clinical Procedures For Safer Patient Care” at www.https://opentextbc.ca/clinicalskills/chapter/surgical-asepsis/#:~:text=Do%20not%20sneeze%2C%20cough%2C%20laugh,minimum%2C%20and%20keep%20doors%20closed. “It is the responsibility of all health care workers to speak up and protect all patients from infection.” Upon review of an Agency document titled, “Infection Prevention And Control Program” page 9 states “Patients and families shall also receive infection prevention and control education, as applicable and appropriate.” Patient #2 Home Visit on 05/21/24 at 12:05 PM: 1) Surveyor observed SN (Skilled Nurse) moisten clean gauze with a bottle labeled “Normal Saline.” No date was on the bottle. Surveyor asked SN #1 when the bottle had been opened for the patient. Per SN #1, “We opened it the other day.” Surveyor watched as SN cleaned the escar or scabbed over area of wound as well as the area surrounding with the saline moistened sponge. According to Tyco Healthcare at https://www.lvhn.org/sites/default/files/uploads/research_education/EmergencyMedicineMedStudents/WoundCleansing.pdf, saline solutions begin to show bacteria growth within 24 hours of opening. Patient home visit #3 on 05/22/24 at 11:40 AM: 1) SN cleaned hands with sanitizer and donned clean gloves. SN then moistened some gauze with a bottle of “Normal Saline.” There was no date on the bottle. Surveyor asked SN #2 when bottle of saline was opened and SN replied “Last week I think.” According to Tyco Healthcare at https://www.lvhn.org/sites/default/files/uploads/research_education/EmergencyMedicineMedStudents/WoundCleansing.pdf, saline solutions begin to show bacteria growth within 24 hours of opening.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 23, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jan 21, 1994.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 4 owners or officers are people: Nancy Hill (managing employee (on the payroll)); Rickey Casey (corporate director, 0%); Whitney Stepp (managing employee (on the payroll)); Tommy W Hobbs (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 2.5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Fewer than 70 patients completed the survey.”
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 81.09% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 11.88% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.19% (same as the national rate) |
How does it compare nearby?
- Of the 9 agencies CMS’s data show serving patients in ZIP code 72830, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 2.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Johnson Regional Homecare This home health agency | 2.5 |
| Adoration Home Health | 4 |
| Trinity River Valley Home Health | 2.5 |
| Chi St Vincent Health at Home | 4 |
| Area Agency on Aging of Western Arkansas Inc. | 3 |
| Care IV Home Health | 3.5 |
| Care IV Home Health | 3 |
| Elite Home Health | 3 |
| Centerwell Home Health | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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