Hearth Record

Davita Northwest Medical Center Dialysis

A dialysis facility in San Antonio, Texas 78229

5284 Medical Drive, Suite100, San Antonio, Texas 78229. (210) 616-9699.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 2, 2025: a complaint inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Nov 20, 2024: complaint and standard inspection4 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 252 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 22676 Based on observation, interview, and facility policy review, the facility failed to ensure that one of two staff observed (Licensed Vocational Nurse (LVN)9 providing care to patients, used hand sanitizer or washed hands after removing gloves and donning (putting on) new gloves. This deficient practice had the potential to result in increased infections to all 94 incenter patients receiving incenter care at this hemodialysis unit. Findings include: During an observation on the treatment floor on 11/18/24 at 11:05 AM LVN 9 was observed removing gloves and lifting the lid of the bio-hazardous trash can, disposing the gloves and donning new gloves, without using hand sanitizer or washing hands. He/she was then seen initiating treatment on patient (P)12. During an interview with the LVN9 on 11/18/24 at 11:30 PM, he/she confirmed that he/she failed to perform hand hygiene prior to accessing P12’s fistula. During an interview with the Administrator 11/18/24 at 2:00 PM he/she confirmed that staff are supposed to wash their hands or use hand sanitizer after removing gloves and before donning new gloves and providing care to patients. Review of facility policy titled, “Infection Control for Dialysis Facilities” dated 04/23, stated. “All teammates, physicians, and non-Physicians will perform hand hygiene prior to gloving and immediately after removing gloves.””

    Rule V0113. Standard-level. From a complaint.

  • Ic - Items Taken To Station Disposed/Dedicated Or Disinfected

    The inspectors’ words, 316 words

    “IC-IF TO STATION=DISP/DEDICATE OR DISINFECT CFR(s): 494.30(a)(1)(i) Items taken into the dialysis station should either be disposed of, dedicated for use only on a single patient, or cleaned and disinfected before being taken to a common clean area or used on another patient. -- Nondisposable items that cannot be cleaned and disinfected (e.g., adhesive tape, cloth covered blood pressure cuffs) should be dedicated for use only on a single patient. -- Unused medications (including multiple dose vials containing diluents) or supplies (syringes, alcohol swabs, etc.) taken to the patient’s station should be used only for that patient and should not be returned to a common clean area or used on other patients. This Standard is not met as evidenced by: 22676 Based on observation, interview, and facility policy review, the facility failed to ensure that one of two phoenix meters were cleaned and disinfected prior to returning to the storage area for the next use. This deficient practice had the potential to result in increased infections to all 94 incenter patients receiving incenter care at this hemodialysis unit. Findings include: During an observation on the treatment floor on 11/18/24 at 11:20 AM. Patient Care Technician (PCT)13 was observed using the phoenix meter to test the conductivity of a machine at station 10. PCT13 then returned the phoenix meter to the storage area for the next use without disinfecting the meter. During an interview with PCT13 on 11/18/24 at 12:30 PM, he/she confirmed that he/she failed to disinfect the meter prior to returning it to the storage area. During an interview with the Administrator on 11/18/24 at 1:30 PM he/she confirmed that staff are supposed to disinfect the phoenix meter after use. Review of facility policy titled, “Measuring Conductivity, Temperature Using the Phoenix Meter” dated 4/22 states, “The outside of the phoenix meter must be disinfected after use prior to returning the meter to the storage area.””

    Rule V0116. Standard-level. From a complaint.

  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 505 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 22676 Based on observation, interview, and facility policy review, the facility failed to ensure that one of one staff observed Licensed Vocational Nurse (LVN)8 providing Central Venous Catheter Care (CVC) for two of two (Patients (P)21 and P22) provided the care with infection control maintained. This deficient practice had the potential to result in increased infections to all 94 incenter patients who have the potential to need a CVC for dialysis access. Findings include: 1.During an observation of the CVC connection for P21 on 11/18/24 at 11:25 AM, LVN8 was observed removing the dressing from P21’s CVC. LVN8 then cleaned the CVC site and cleaned down to the (Y) of the CVC and connected the sterile syringes. LVN 8 failed to remove soiled gloves and disinfect his/her hands and don (put on) clean gloves, after removing the soiled dressing and beginning the cleaning of the CVC. LVN8 also failed to scrub each of the hubs prior to connecting the blood lines. 2.During an observation of the CVC connection for P22 on 11/18/24 at 11:55 AM, LVN8 was observed removing the dressing from P22’s CVC. LVN8 then cleaned the CVC site and cleaned down to the (Y) of the CVC and connected the sterile syringes. LVN 8 failed to remove soiled gloves and disinfect his/her hands and don clean gloves, after removing the soiled dressing and beginning the cleaning of the CVC. LVN8 also failed to scrub each of the hubs prior to connecting the blood lines. During an interview with LVN8 on 11/18/24 at 12:15 PM, he/she confirmed the above findings. During an interview with the Administrator on 11/18/24 at 1:30 PM confirmed that staff are supposed to disinfect their hands and don new gloves when moving from dirty to clean during the CVC connection process and are supposed to perform a 15 second scrub to each hub. Review of facility policy titled, “Central Venous Catheter (CVC) with Clear guard Antimicrobial END Caps procedure.” Perform a 15 second scrub of the CVC during the process if connecting or disconnecting the blood lines. 4. Remove old dressing and discard, remove gloves and discard. Perform hand hygiene per procedure and re-glove.””

    Rule V0147. Standard-level. From a complaint.

  • Bacterial Control - Disinfect Monthly/Disinfection Dwell

    The inspectors’ words, 229 words

    “BACT CONTROL-DISINFECT 1X/MO/DWELL CFR(s): 494.40(a) 7 Strategies for bacterial control 7.1 General: disinfect monthly/disinfection dwell Routine low-level disinfection of the pipes should be performed to control bacterial contamination of the distribution system. The frequency of disinfection will vary with the design of the system and the extent to which biofilm has already formed in existing systems, but disinfection must be performed at least monthly. A mechanism should be incorporated in the distribution system to ensure that disinfectant does not drain from pipes during the disinfection period. This Standard is not met as evidenced by: 22676 Based on observation, interview, and policy review, the facility failed to ensure that three out of four bottles of “Minncare Residual Test Strips” used for testing for clearance of the Minncare Disinfectant solution after disinfecting the reverse osmosis machine (RO) were not expired. This had the potential to affect all 94 in-center hemodialysis patients receiving care at the facility. Findings include: During an observation in the water room on 11/18/24 at 9:30 AM, revealed three bottles of opened “Minncare Residual Test Strips” manufactures expiration date was 09/22/24. During an interview with the Group Regional Operation Director (GROD) and the Biomedical Technician (Biomed) on 11/18/24 at 9:30 AM, they confirmed the above findings. Review of facility’s policy titled, “Residual Minncare Testing Using Minncare Acid Test Strips” dated 4/21 states, “Verify that strips are not expired.””

    Rule V0219. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Apr 2, 2025Complaint inspectionNo deficiencies cited
Nov 20, 2024Complaint and standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Aug 10, 2005.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: DaVita.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 24 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the DaVita chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 57 dialysis facilities CMS lists in Bexar County, 54 have a star rating from CMS: 10 rated 5 of 5, 23 rated 4 of 5, 19 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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