Hearth Record

Irc - San Antonio - Castroville

A dialysis facility in San Antonio, Texas 78237

803 Castroville, Ste 401, San Antonio, Texas 78237. (210) 435-4725.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Oct 23, 2024: a complaint and standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Oct 23, 2024: complaint and standard inspection4 deficiencies
  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 423 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 22676 Based on observation, interview, facility policy review, and review of Centers for Disease Control (CDC) guidance, the facility failed to ensure that the 30 wall boxes (dispensing outlets) 30 of 30 dialysis (Station 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 30) stations had a build-up of a dark yellow substance with some dark green areas. This deficient practice had the potential to cause bacteria to grow in the wall boxes and could potentially affect the 37 patients receiving in-center hemodialysis at the facility. Findings include: During observation of all wall boxes on 10/23/24 at 9:45 AM, Stations 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 30 had a build-up of a dark yellow substance. During an interview on 10/23/24 at 9:45 AM, the Facility Technician Lead (FTL)Technician confirmed the above findings. He/she stated that he/she had been trying to get new wall boxes for the treatment unit. Review of the facility’s policy titled, “Cleaning and Disinfection of the Dialysis of Equipment, Supplies, and Treatment Area” dated 06/20/24 indicated, “All routine touched reusable equipment and surfaces in each patient’s treatment area must be disinfected after each patient’s treatment. Caregivers will ensure that cracks/crevices come in contact with the bleach solution. This includes, but not limited to the counters and wall boxes...” Review of the “CDC Dialysis Safety” located on the CDC website at www.cdc.gov titled, “Wall boxes and Drains” last reviewed: October 25, 2019, indicated, “All box surfaces should be disinfected at least daily (e.g., at the end of the day after all patients have dialyzed); cleaning and disinfection might be needed more frequently (e.g., when visibly dirty). Cleaning and disinfection of the wall box should be performed after the patient has left the station, and not during patient care activities ... ... More than one disinfectant wipe or application may be needed to ensure all wall box surfaces are visibly wet with disinfectant to achieve contact time specified by the manufacturer.””

    Rule V0122. Standard-level. From a complaint.

  • Bacterial Control - Disinfect Monthly/Disinfection Dwell

    The inspectors’ words, 358 words

    “BACT CONTROL-DISINFECT 1X/MO/DWELL CFR(s): 494.40(a) 7 Strategies for bacterial control 7.1 General: disinfect monthly/disinfection dwell Routine low-level disinfection of the pipes should be performed to control bacterial contamination of the distribution system. The frequency of disinfection will vary with the design of the system and the extent to which biofilm has already formed in existing systems, but disinfection must be performed at least monthly. A mechanism should be incorporated in the distribution system to ensure that disinfectant does not drain from pipes during the disinfection period. This Standard is not met as evidenced by: 22676 Based on interview, document review, policy review, manufacturer’s instructions review, the facility failed to ensure the “GEM FR-4” Water System Reverse Osmosis (RO) was disinfected for six of six months of logs reviewed. This had the potential to cause harm to all 37 in-center hemodialysis patients receiving care at the facility by failure to disinfect the “GEM” reverse osmosis system (RO). Findings include: Review of the “RO waterlogs” from 04/01/24 through 09/30/24, revealed the facility failed to disinfect the RO. Interview with the Facility Technical Lead (FTL) on 10/21/24 at 3:14 PM, he/she stated that he/she was told on hire they do not disinfect the 30-year-old RO. He/she stated they did not have the manufacturers’ instruction for the GEM RO, but that Mar Cor Purification Company had acquired the GEM FR-4 RO manufacturing company several years ago. He/she stated the cultures and endotoxin reports from the GEM FR-4 RO have all been normal since he/she has been working at the facility. Review of the “GEM FR-4 RO cultures and endotoxins reports” from 01/24 through 09/24 revealed they were all within normal limits. Review of the facility policy titled, “RO Machine Disinfection “dated 10/27/20 indicated, “The RO machine must be cleaned and disinfected per manufacture’s recommendation, and minimally once every three months.” Review of “Mar Cor Purification System” manufactures instruction for the GEM FR-4 indicated, “The RO machine ... should be disinfected monthly. As the system is operated for a period of time, it may be possible to extend the period between disinfections (under NO conditions should the period between disinfections exceed 3 months).””

    Rule V0219. Standard-level. From a complaint.

  • Pe - Building - Constructed/Maintained To Ensure Safety

    The inspectors’ words, 207 words

    “PE-BUILDING-CONSTRUCT/MAINTAIN FOR SAFETY CFR(s): 494.60(a) The building in which dialysis services are furnished must be constructed and maintained to ensure the safety of the patients, the staff and the public. This Standard is not met as evidenced by: 22676 Based on observation, interview, and facility policy review, , the facility failed to ensure that the wall bases at one of 30 stations (station 10)_was not exposing the porous sheetrock. This deficient practice had the potential to cause bacteria to grow in the wall behind the station and could potentially affect the 37 patients receiving in-center hemodialysis at the facility. Findings include: Observations on the treatment floor on 10/22/24 at 9:45 AM, about eight inches of the wall base behind station 10, was loose at the floor, the sheet rock had deteriorated, and the inside chalk portion of the sheet rock was exposed. During an interview on 10/23/24 at 9:45 AM, the Facility Technician Lead (FTL)Technician confirmed the above findings. Review of facility’s policy titled, “Physical Environment Innovative Renal Care IRC Policy Texas Specific Appendix.” Dated 07/1/22 indicated, “Wall bases in patient treatment and other areas which are frequently subject to wet cleaning methods shall be tightly sealed to the floor and the wall, impervious to water ...””

    Rule V0402. Standard-level. From a complaint.

  • Appropriateness Of Dialysis Rx

    The inspectors’ words, 526 words

    “PA-APPROPRIATENESS OF DIALYSIS RX CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: (2) Evaluation of the appropriateness of the dialysis prescription, This Standard is not met as evidenced by: 22676 Based on record reviews, interview, and policy review, the facility failed to follow the individualized dialysis (an artificial means of kidney function that removes the waste and excess fluid from the blood by passing through a filter) prescription as determined by the medical provider for three of nine sample in-center dialysis patients (Patient (P)2, P3, and P4). Failure to follow the medical providers’ dialysis prescription had the potential to negatively impact on the effectiveness of the prescribed dialysis treatments for all 37 patients receiving in-center dialysis treatments at this facility. Findings include: 1. Review of P2’s electronic medical record (EMR) revealed a prescribed Blood Flow Rate (BFR) of 450 milliliters per minute (ml/min). Review of six of six “Post Treatment” flowsheets from 10/07/24 through 10/21/24 in the EMR indicated the following: a. On 10/07/24, the BFR was documented at 400 ml/min from 7:11 AM until 10:16 AM. b. On 10/09/24, the BFR was documented at 400 ml/min from 6:32 AM until 10:31 AM. c. On 10/14/24, the BFR was documented at 400 ml/min from 6:15 AM until 10:00 AM. d. On 10/16/24, the BFR was documented at 400 ml/min from 7:30 AM until 9:49 AM. e. On 10/18/24, the BFR was documented at 400 ml/min from 8:06 AM until 10:31 AM. f. On 10/21/24, the BFR was documented at 400 ml/min from 7:16 AM until 10:01 AM. There was no documentation of the rationale for the change to the prescribed BFR. 2. Review of P3’s EMR revealed a prescribed Dialysis Flow Rate (DFR) of 500 ml/min. Review of one of six “Post Treatment flow sheets from the EMR from 10/09/24 through 10/21/24 in the EMR indicated the following. a. On 10/09/24 the DFR ran at 800 ml/min from 10:06 AM until 2:13 PM. There was no documentation of the rationale for the change to the prescribed DFR. 3. Review of P4’s EMR revealed a prescribed BFR of 450 ml/min and a DFR at 700 ml/min. A review of two of six “Post Treatment” flowsheets from 10/09/24 through 10/21/24 in the EMR indicated the following: a. On 10/09/24 the BFR ran at 400 ml/min and the DFR at 500 ml/min from 5:44 AM until 9:30 AM. b. On 10/11/24 the BFR ran at 400 ml/min from 5:54 AM until 9:59 AM. There was no documentation of the rationale for the change to the prescribed BFR and DFR. During an interview on 10/22/24 at 3:15 PM AM, Registered Nurse Clinic Manager RN-CM confirmed the above findings and confirmed that the staff did not follow the physician’s order for dialysis treatment and that there was no progress note explaining why it wasn’t followed. Review of the facility’s policy titled, “Monitoring and Documentation of Patient Care During Treatment”,” dated 11/29/22, revealed, “ If the patient’s prescription was not met for any reason A detailed progress note must be entered explaining why the prescription was not met and actions taken to address the situation.””

    Rule V0503. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Oct 23, 2024Complaint and standard inspection4 deficiencies cited
Dec 11, 2023Complaint inspectionNo deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jun 29, 1989.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: American Renal Associates.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 30 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the American Renal Associates chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, worse than expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 57 dialysis facilities CMS lists in Bexar County, 54 have a star rating from CMS: 10 rated 5 of 5, 23 rated 4 of 5, 19 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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