Usrc Cool Springs Dialysis
A dialysis facility in Brentwood, Tennessee 37027
1648 Westgate Cir Ste 100, Brentwood, Tennessee 37027. (615) 398-0100.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s star rating
- Not rated patient survey rating
- 3 deficiencies cited in the last three years
- 17 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 25, 2025: a standard inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Mar 25, 2025: standard inspection3 deficiencies
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Ic - Staff Education Re Catheters/Catheter Care
The inspectors’ words, 527 words
“IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 49570 Based on facility policy review, observation, and interview, the facility failed to ensure measures to prevent CVC related infections were followed by 2 of 2 (RN #1 and RN #2) nurses on 1 of 1 observation days (3/24/2025) performing direct patient care to patients with CVCs before and after hemodialysis. The findings included: 1. Review of facility policy, “Accessing and De-Accessing the Dialysis Catheter” revised 06/2024 revealed, “...Supplies: (Accessing)...at least 4 packages alcohol prep pads...Supplies: (De-accessing)...(1) Underpad (replace underpad beneath the catheter for preparation of termination/disconnection)...8. Disinfect the hub with an alcohol prep pad...” 2. Observations on the treatment floor on 3/24/2025 at 9:59 AM, revealed RN #2 discontinued dialysis with a CVC on Random Patient #4. RN #2 failed to follow facility policy by not changing out the field under the CVC ports before disconnecting the lines. 3. Observations on the treatment floor on 3/24/2025 at 10:24 AM, revealed RN #2 discontinued dialysis with a CVC on Random Patient #5. RN #2 failed to follow facility policy by not changing out the field under the CVC ports before disconnecting the lines, and failed to ensure both hubs were scrubbed with an alcohol prep pad for a minimum of 20 seconds each. RN #2 scrubbed each hub with an alcohol prep pad for a maximum time of 9 seconds. 4. Observations on the treatment floor on 3/24/2025 at 11:11 AM, revealed RN #2 discontinued dialysis with a CVC on Random Patient #3. RN #2 failed to follow facility policy by not changing out the field under the CVC ports before disconnecting the lines. 5. Observations on the treatment floor on 3/24/2025 at 12:15 PM, revealed RN #1 initiated dialysis with CVC on Random Patient #1. RN #1 failed to ensure both hubs were scrubbed with an alcohol prep pad for a minimum of 20 seconds each by scrubbing one hub for 5 seconds and the other hub for 3 seconds before initiating treatment. 6. During an interview on 3/25/2024 at 12:37 PM, the FA stated the field (underpad) should be changed after hemodialysis treatment has ended, but before the disconnection of the lines from the CVC. The FA stated nursing staff were expected to scrub the CVC hubs with an alcohol prep pad for a minimum of 20 seconds each.”
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Achieve Adequate Clearance
The inspectors’ words, 752 words
“POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 49570 Based on facility policy review, medical record review, and interview, the facility failed to ensure 2 of 5 (Patient #1 and #2) sampled patients received the prescribed dialysis prescription for BFR and/or DFR during in-center hemodialysis. The findings included: 1. Review of facility policy, “Initiation of Dialysis Treatment” revised 07/2024, revealed, “ ...verify all prescribed orders are followed ...If unable to follow any part if the patient’s prescription after troubleshooting, notify charge nurse and document notification ...Charge nurse will notify physician if indicated and document any follow up or new orders ...Blood flow rate is at prescribed rate ...Correct dialysate flow rate ...” Review of facility policy, “Intradialytic Monitoring of Patient” policy revised 07/2024, revealed, “ ...Delivery of dialysis prescription: review prescribed treatment orders against actual machine settings ...” 2. Medical record review for Patient #1 revealed an admission date of 12/24/2023 with diagnoses that included ESRD. A physician’s order dated 2/24/2025 revealed dialysis 3 times per week for 3 hours and 45 minutes with a BFR of 400 and a DFR of 600. Review of the 2/26/2025 Hemodialysis Flowsheet revealed the BFR was 300 from 7:17 AM when treatment began to 11:01 AM when treatment ended. There was no documentation that stated why the BFR was not administered as prescribed, and no documentation the charge nurse or the physician was notified of the BFR not being administered at the prescribed rate. Review of the 3/3/2025 Hemodialysis Flowsheet revealed the BFR was 300 from 7:01 AM when treatment began to 8:01 AM and 325 from 9:30 AM to 10:42 AM when treatment ended. There was no documentation that stated why the BFR was not administered as prescribed, and no documentation the charge nurse or the physician was notified of the BFR not being administered at the prescribed rate. Review of the 3/7/2025 Hemodialysis Flowsheet revealed the BFR was 300 from 7:30 AM to 8:00 AM. There was no documentation that stated why the BFR was not administered as prescribed, and no documentation the charge nurse or the physician was notified of the BFR not being administered at the prescribed rate. 3. Medical record review for Patient #2 revealed an admission date of 11/15/2024 with diagnoses that included Hypertensive Chronic Kidney Disease Stage 5 or ESRD. A physician’s order dated 2/21/2025 revealed dialysis 3 times per week for 3 hours and 30 minutes with a BFR of 400 and a DFR of 600. Review of the 2/24/2025 Hemodialysis Flowsheet revealed the DFR was 500 from 11:59 AM to 3:00 PM when treatment ended. There was no documentation that stated why the DFR was not administered as prescribed, and no documentation the charge nurse or the physician was notified of the DFR not being administered at the prescribed rate. Review of the 3/5/2025 Hemodialysis Flowsheet revealed the BFR was 350 from 12:11 PM to 3:00 PM at the end of treatment. There was no documentation for the reason the BFR was not administered as prescribed. There was no documentation the charge nurse or the physician was notified of the BFR not being administered at the prescribed rate. Review of the 3/19/2025 Hemodialysis Flowsheet revealed the BFR was 300 from 2:01 PM to 3:22 PM. The DFR was 500 from 11:42 AM to 3:22 PM at the end of treatment. There was no documentation that stated why the BFR or DFR was not administered as prescribed, and no documentation the charge nurse or the physician was notified of the BFR or DFR not being administered at the prescribed rate. Review of the 3/21/2025 Hemodialysis Flowsheet revealed the DFR was 500 from 11:36 AM to 3:04 PM at the end of treatment. There was no documentation that stated why the DFR was not administered as prescribed, and no documentation the charge nurse or the physician was notified of the DFR not being administered at the prescribed rate. 4. During an interview on 3/25/2025 at 12:37 PM, the FA stated the BFR and DFR should run at the prescribed rate. If unable to run at the prescribed rate, there must be documentation of why the prescribed rate could not be reached and notification of the charge nurse and physician on the hemodialysis flowsheets.”
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Vascular Access - Monitor/Referrals
The inspectors’ words, 344 words
“POC-VASCULAR ACCESS-MONITOR/REFERRALS CFR(s): 494.90(a)(5) The interdisciplinary team must provide vascular access monitoring and appropriate, timely referrals to achieve and sustain vascular access. The hemodialysis patient must be evaluated for the appropriate vascular access type, taking into consideration co-morbid conditions, other risk factors, and whether the patient is a potential candidate for arteriovenous fistula placement. This Standard is not met as evidenced by: 49570 Based on facility policy review, observation, and interview, the facility failed to ensure appropriate measures were taken by 1 of 2 (RN #1) staff members on 1 of 1 (03/24/2025) observation days to reduce the risk of infection during cannulation of an AVF and/or AVG prior to initiation of hemodialysis. The findings included: 1. Review of the facility policy, “Assessment and Cannulation for AV Fistula/Graft and Patient Self Cannulation” revised 10/2023 revealed, “ ...Established AVF: A. Patient must wash access with soap and water prior to disinfection and cannulation. B. If unable, staff will wash patient’s access with soap and water (rinsing and drying afterwards ...3. Access preparation ...C. Disinfect each access site separately with one of the below options: Alcohol Prep Pad ...utilize a rubbing motion for at least 30 seconds ...” 2. Observation at Station #6 on 3/24/2025 at 11:16 AM, revealed RN #1 initiated hemodialysis on Random Patient #2 via an AVF/AVG. RN #1 failed to clean the access site per facility policy by not ensuring the access site was cleaned with soap and water prior to disinfection and cannulation and failed to clean the access sites per facility policy by scrubbing each access site with an alcohol prep pad for 3 seconds each instead of at least 30 seconds each per facility policy. 3. During an interview on 3/24/2025 at 12:47 PM, the FA confirmed staff were expected to follow the facility policy for initiation of dialysis with an AVG/AVF. She stated the access sites should be washed with soap and water before disinfection and cannulation and that each site should be cleaned with an alcohol prep pad for at least 30 seconds before cannulation is attempted.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 25, 2025 | Standard inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Apr 28, 2020.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: US Renal Care, Inc.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and peritoneal dialysis.
- Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
- 17 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the US Renal Care, Inc. chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Survey data not available for this reporting period.”
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | Not rated |
How does it compare nearby?
- Of the 2 dialysis facilities CMS lists in Williamson County, 2 have a star rating from CMS: 1 rated 4 of 5, 1 rated 3 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| Rcg Franklin | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
-
Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.