Rcg Franklin
A dialysis facility in Franklin, Tennessee 37067
1120 Lakeview Drive, Suite 400, Franklin, Tennessee 37067. (615) 599-9810.
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The short answer
Record last released by CMS on Oct 14, 2026.
- 4of 5 CMS’s star rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
- 25 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 27, 2025: a standard inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. The last 3 years, to Oct 19, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
Aug 27, 2025: standard inspection2 deficiencies
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Manage Volume Status
The inspectors’ words, 503 words
“POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 33763 Based on facility policy review, medical record review and interview, the facility failed to ensure patients were monitored during hemodialysis treatment per facility policy for 3 of 4 (Patient #1, #2, and #6) sampled incenter hemodialysis patients. The findings included: 1. Review of the facility’s “Monitoring and safety Checks During Hemodialysis Treatment” policy dated 9/5/2024 revealed, “...Patient monitoring and safety check guidelines...Monitor and document every 30 minutes or more frequently as needed but not to exceed 45 minutes...Patient Monitoring includes...Blood pressure, pulse, respirations...” 2. Medical record review revealed Patient #1 was admitted to the facility on 7/9/2025 with diagnoses which included Hypertensive Chronic Kidney Disease and ESRD. The physician’s orders dated 7/30/2025 revealed the Patient was to receive hemodialysis treatments 3 times a week via a CVC. Review of the hemodialysis Treatment Sheet dated 7/30/2025 revealed the facility failed to assess the Patient’s blood pressure and pulse rate during hemodialysis from 10:00 AM until 10:56 AM, a total of 56 minutes. 3. Medical record review revealed Patient #2 was admitted to the facility on 8/5/2024 with diagnoses which included Hypertensive Chronic Kidney Disease and ESRD. The physician’s orders dated 7/28/2025 revealed the Patient was to receive hemodialysis treatments 3 times a week via an AVF. Review of the hemodialysis Treatment Sheet dated 7/30/2025 revealed the facility failed to assess the Patient’s blood pressure and pulse rate during hemodialysis from 8:38 AM until 9:38 AM, a total of 60 minutes (1 hour) and from 9:38 AM until and 10:26 AM, a total of 48 minutes. Review of the hemodialysis Treatment Sheet dated 8/20/2025 revealed the facility failed to assess the Patient’s blood pressure and pulse rate during hemodialysis from 7:02 AM until 8:03 AM, a total of 61 minutes (1 hour and 1 minute). 4. Medical record review revealed Patient #6 was admitted to the facility on 6/20/2025 with diagnoses which included Acute Kidney Failure. The physician’s orders dated 7/4/2025 revealed the Patient was to receive hemodialysis treatments 3 times a week via a CVC. Review of the hemodialysis Treatment Sheet dated 8/1/2025 revealed the facility failed to assess the Patient’s blood pressure and pulse rate during hemodialysis from 8:34 AM until 9:38 AM, a total of 64 minutes (1 hour and 4 minutes). Review of the hemodialysis Treatment Sheet dated 8/22/2025 revealed the facility failed to assess the Patient’s blood pressure and pulse rate during hemodialysis from 7:32 AM until 8:33 AM, a total of 61 minutes (1 hour and 1 minute) and from 8:33 AM until 9:33 AM, a total of 60 minutes (1 hour). 5. During an interview on 8/26/2025 at 2:20 PM, CM #1 stated patient’s vital signs should be assessed every 30 minutes, but not to exceed 45 minutes during hemodialysis treatment.”
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Achieve Adequate Clearance
The inspectors’ words, 771 words
“POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 33763 Based on facility policy review, medical record review and interview, the facility failed to ensure physician’s orders for BFR were followed for 3 of 4 (Patient #1, #2, #3, and #6) sampled incenter hemodialysis patients. The findings included: 1. Review of the facility’s “Patient Assessment and Monitoring” policy dated 5/1/2023 revealed, “...Check machine settings and measurements...Check prescribed blood flow is being achieved or reason is documented in medical record if unable to meet prescribed blood flow...” 2. Medical record review for Patient #1 revealed an admission date of 7/9/2025 with diagnoses which included Hypertensive Chronic Kidney Disease and ESRD. The physician’s orders dated 7/28/2025, 7/30/2025, 8/4/2025 and 8/8/2025 revealed a BFR of 350. Review of the hemodialysis Treatment Sheet dated 8/1/2025 revealed the BFR was 300 from 9:36 AM to 11:05 AM. There was no documentation why the BFR was not delivered at the ordered rate of 350. There was no documentation the physician was notified. Review of the hemodialysis Treatment Sheet dated 8/4/2025 revealed the BFR was 300 from 8:12 AM to 11:04 AM. There was no documentation why the BFR was not delivered at the ordered rate of 350. There was no documentation the physician was notified. Review of the hemodialysis Treatment Sheet dated 8/8/2025 revealed the BFR was 300 from 10:04 AM to 11:07 AM. There was no documentation why the BFR was not delivered at the ordered rate of 350. There was no documentation the physician was notified. 3. Medical record review for Patient #2 revealed an admission date of 8/5/2025 with diagnoses which included Hypertensive Chronic Kidney Disease and ESRD. A physician’s order dated 7/28/2025 revealed a BFR of 450. Review of the hemodialysis Treatment Sheet dated 8/20/2025 revealed the BFR was 400 from 6:34 AM to 10:10 AM. There was no documentation why the BFR was not delivered at the ordered rate of 450. There was no documentation the physician was notified. 4. Medical record review for Patient #3 revealed an admission date of 1/28/2016 with diagnoses which included Type 2 Diabetes Mellitus and ESRD. The physician’s orders dated 6/27/2025 and 8/1/2025 revealed a BFR of 450. Review of the hemodialysis Treatment Sheet dated 7/30/2025 revealed the BFR was 300 from 12:37 PM until 2:06 PM. There was no documentation why the BFR was not delivered at the ordered rate of 450. There was no documentation the physician was notified. Review of the hemodialysis Treatment Sheet dated 8/6/2025 revealed the BFR was 300 from 1:33 PM until 3:01 PM. There was no documentation why the BFR was not delivered at the ordered rate of 450. There was no documentation the physician was notified. Review of the hemodialysis Treatment Sheet dated 8/8/2025 revealed the BFR was 350 from 12:35 PM until 2:11 PM. There was no documentation why the BFR was not delivered at the ordered rate of 450. There was no documentation the physician was notified. Review of the hemodialysis Treatment Sheet dated 8/15/2025 revealed the BFR was 350 from 12:11 PM until 1:02 PM. There was no documentation why the BFR was not delivered at the ordered rate of 450. There was no documentation the physician was notified. Review of the hemodialysis Treatment Sheet dated 8/20/2025 revealed the BFR was 350 from 12:42 PM until 4:07 PM. There was no documentation why the BFR was not delivered at the ordered rate of 450. There was no documentation the physician was notified. During an interview on 8/26/2025 at 2:45 PM, CM #2 stated Patient #3’s AVF clotted, and a new CVC was placed while he was hospitalized on 7/28/2025. The CM continued and stated the facility failed to obtain new physician’s orders to reflect the Patient’s CVC access and updated BFR of 350. 5. Medical record review for Patient #6 revealed an admission date of 6/20/2025 with diagnosis of Acute Kidney Failure. A physician’s order dated 7/4/2025 revealed a BFR of 350. Review of the hemodialysis Treatment Sheet dated 8/11/2025 revealed the BFR was 300 from 7:03 AM to 10:02 AM. There was no documentation why the BFR was not delivered at the ordered rate of 350. There was no documentation the physician was notified. 6. During an interview on 8/26/2025 at 2:45 PM, CM #2 verified anytime staff were unable to reach the ordered BFR the reason should be documented.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 27, 2025 | Standard inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Jun 7, 1999.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis.
- Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
- 25 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Too few completed survey responses to report.”
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | Not rated |
How does it compare nearby?
- Of the 2 dialysis facilities CMS lists in Williamson County, 2 have a star rating from CMS: 1 rated 4 of 5, 1 rated 3 of 5.
- CMS rates this one 4 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| Usrc Cool Springs Dialysis | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 19, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 19, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 14, 2026 and checked Oct 19, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 19, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.